Oak Lodge Medical Centre
234 Burnt Oak Broadway, Edgware, Middlesex, HA8 0APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A little disappointed
Rated 2 stars out of 5
by Anonymous - Posted on 28 August 2024
I need a specific bloodtest done, which you can do only on certain days. I got in as the hospital failed to give me appointment few months in a row. I was so happy I could get it done and the nurse couldn’t take my blood. She kept inserting the needle and kept missing my vein, she went into the muscle multiple times and moved the needle in and out trying to find the vein. I had experience with this nurse before, for my cervical screen, and that wasn’t successful either. That time I was bleeding, and they called me back to try again in three months. Now I couldn’t get my blood test done, I need to wait again for a few weeks. The practice is good, the doctors are really nice but now I am a bit disappointed and scared to meet that nurse again. I was told my blood is too thick for the bloodtest, however she managed to get the bottle filled a bit at some point. Hopefully next time will be luckier.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 19 October 2024
Dear Patient, Thank you for sharing your feedback with us. We're sorry to hear about your recent experience with the blood test and cervical screening. We appreciate your kind words about our practice and doctors, and we hope your next visit will be a more positive experience. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Traval clinic
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2024
The nurse we saw at Traval clinics was very helpful and provided me with all the information that was required.she even out of her way and found extra information and got back to me well pleased with her approach and performance excellent service keep it up
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 10 August 2024
Dear Patient, Thank you for your wonderful review and 5-star rating! We are thrilled to hear that you had an excellent experience at our Travel Clinic. Our nurses strive to provide comprehensive and personalised care, and it is heartening to know that you found the service helpful and thorough. Your kind words will be shared with the team, and we will continue to maintain the high standards of care you experienced. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Good experience
Rated 4 stars out of 5
by Nimita - Posted on 06 August 2024
My daughter and I attended for travel jabs. The nurse we saw was extremely professional, kind,caring and very reassuring. Happy with her. Thank you
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Nimita, Thank you for your positive review. We are glad to hear that you and your daughter had a good experience with the travel vaccination. It's wonderful to know that the nurse was professional, kind, caring, and reassuring. Your feedback is greatly appreciated and helps us to continue providing excellent care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Supportive practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2024
The GP was very supportive on the phone she took all my details and was able to assess that I need face to face through it was late she left a note for the next day Doctor on duty to contact me with face to face appointment, which I attended and the Doctor review and examine me and gave me some course of medicine and suggested I should ring the practice for follow up review.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 10 August 2024
Dear Patient, Thank you for your 5-star rating and for sharing your positive experience with us. We are pleased to hear that our GP was supportive and thorough during your phone consultation, and that the follow-up face-to-face appointment met your needs. Our team is dedicated to providing timely and effective care, and it is gratifying to know that you felt well taken care of. We appreciate your feedback and look forward to continuing to support your health and well-being. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Paulina - Posted on 17 August 2024
I recently visited my GP practice for help with a wound, and I couldn't be more satisfied with the care I received. Both the doctor and nurse were exceptional—kind, professional, and thorough. The doctor provided clear guidance on my treatment plan, while the nurse took the time to ensure I was comfortable and understood each step of the process. Their teamwork and genuine concern for my well-being made a huge difference in my recovery. I highly recommend this practice for anyone in need of quality care.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 23 August 2024
Dear Paulina, Thank you for your fantastic review. We are thrilled to hear that you were satisfied with the care you received. It's wonderful to know that both the doctor and nurse were kind, professional, and thorough, and that their teamwork contributed positively to your recovery. Your recommendation means a lot to us, and we are committed to continuing to provide quality care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 06 August 2024
Requested a test after routine check-up done in 4 days. Good consultation as a result-good service from GP and practice nurse on both occasions. Didn't have to wait long in surgery.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your excellent review. We are pleased to hear that you received good service from both the GP and the practice nurse. It's great to know that your test was done promptly and that you didn't have to wait long in the surgery. Your feedback is greatly appreciated and helps us to continue providing efficient and high-quality care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great practise
Rated 5 stars out of 5
by Mohamed Elmi - Posted on 30 August 2024
was called on time . She is very accommodating not felt pressured about all my issues to be settled . She very Knowledgable about my issues and Know my history which I felt assured & comfortable to continue my consultation
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 19 October 2024
Dear Mohamed Elmi, Thank you for your 5-star rating and for sharing your positive experience with us. We are delighted to hear that you were called on time and felt comfortable during your consultation. Our team strives to provide a supportive and knowledgeable environment for all our patients, and it's wonderful to know that you felt assured and at ease. Your feedback is greatly appreciated and encourages us to continue delivering excellent care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Donna Lawton - Posted on 12 August 2024
The doctor listened to and addressed my concerns. She was very helpful. I was seen on time and I have great confidence in her.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 23 August 2024
Dear Donna Lawton, Thank you for your wonderful review. We are delighted to hear that the doctor listened to and addressed your concerns, and that you found her to be very helpful. It's great to know that you were seen on time and have confidence in the care provided. Your feedback is greatly appreciated and encourages us to continue delivering excellent service. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Terrible service provided
Rated 1 star out of 5
by Anonymous - Posted on 24 August 2024
The doctors only follow very very basic procedures no matter the symptoms or conditions, unless you’re dying or you have a type of disease that they can start testing new medicines or new procedures on you they do not care at all. A society needs healthy , mentally and physically community to built a great empire with not providing enough medical care and just keeping people alive you would have a sick and terrible community which would climb on eachother to success . I have went to the gp with a lot of symptoms and moles appearing on my face and having a fit a few days before my arrival and having a virus in my body and a lot more symptoms that have made my life miserable, I am engineer that works in you’re biggest airport in London . all she has recommended me is to rest and go back if my body is getting worst which it has been everyday in the past 2 month . I have no words to say they do not study the patient before arrival or when there properly and they do not want to give any tests or medications unless it’s repeat prescription. Horrible horrible service.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 19 October 2024
Dear Patient, Thank you for sharing your feedback with us. We're sorry to hear about your recent experience and the concerns you've raised. It's important to us that all patients feel heard and receive appropriate care. We encourage you to discuss your concerns directly with us by contacting us via email, so we can address your specific situation and work towards improving your experience. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 August 2024
Booked the appointment online during the Bank Holiday. Went for my appointment and the doctor was very professional. Didn't feel rushed but took time to listen to me and attended to my needs.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 19 October 2024
Dear Patient, Thank you for your 5-star rating and for sharing your positive experience with us. We are thrilled to hear that you were able to book your appointment online and that your visit was met with professionalism. Our doctors strive to provide attentive and patient-centred care, and it's wonderful to know that you felt listened to and well-attended. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. Best regards, Management Team Oak Lodge Medical Centre