Oak Lodge Medical Centre
234 Burnt Oak Broadway, Edgware, Middlesex, HA8 0APContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practise
Rated 5 stars out of 5
by Mohamed Elmi - Posted on 30 August 2024
was called on time . She is very accommodating not felt pressured about all my issues to be settled . She very Knowledgable about my issues and Know my history which I felt assured & comfortable to continue my consultation
Visited August 2024
Oak Lodge Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Donna Lawton - Posted on 12 August 2024
The doctor listened to and addressed my concerns. She was very helpful. I was seen on time and I have great confidence in her.
Visited August 2024
Review titled Oak Lodge Medical Centre
Replied on 23 August 2024
Dear Donna Lawton, Thank you for your wonderful review. We are delighted to hear that the doctor listened to and addressed your concerns, and that you found her to be very helpful. It's great to know that you were seen on time and have confidence in the care provided. Your feedback is greatly appreciated and encourages us to continue delivering excellent service. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Terrible service provided
Rated 1 star out of 5
by Anonymous - Posted on 24 August 2024
The doctors only follow very very basic procedures no matter the symptoms or conditions, unless you’re dying or you have a type of disease that they can start testing new medicines or new procedures on you they do not care at all. A society needs healthy , mentally and physically community to built a great empire with not providing enough medical care and just keeping people alive you would have a sick and terrible community which would climb on eachother to success . I have went to the gp with a lot of symptoms and moles appearing on my face and having a fit a few days before my arrival and having a virus in my body and a lot more symptoms that have made my life miserable, I am engineer that works in you’re biggest airport in London . all she has recommended me is to rest and go back if my body is getting worst which it has been everyday in the past 2 month . I have no words to say they do not study the patient before arrival or when there properly and they do not want to give any tests or medications unless it’s repeat prescription. Horrible horrible service.
Visited August 2024
Oak Lodge Medical Centre has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 August 2024
Booked the appointment online during the Bank Holiday. Went for my appointment and the doctor was very professional. Didn't feel rushed but took time to listen to me and attended to my needs.
Visited August 2024
Oak Lodge Medical Centre has not yet replied.
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Review titled Not Happy at all
by Cerasela - Posted on 26 July 2024
I don’t understand how in the world some people become doctors when they have no clue at all om what they do,I am suffering for gastritis and helicopter pylori,and the pain on stomach killing me,and this is long time,hospital advice me to get in emergency on endoscopy whille yesterday i have been refused for one( my doctor telling me i only need a blood test) is this for real??i pay tax i pay everything and when is coming for my health i unable to do a test that is been a must??how a blood text can proof me what is wrong on my stomach??when i deal with this problem for to long now??and also i have cronic constipation (the dovtor yester mentioning i have intestines twisted and until now i get no medication at all,I struggle on daily basis like hell with tummy discomfort even if I don’t eat and the stomach pain and doctors refusing my right to have endoscopy,if tomorrow will come out i have ulcer or something more bad on stomach it will be the gp supporting all i will have to go thru??why people get refused to do some test that requires?why do we get refuse??we have rights and we pay enough taxes but when come to our health doctors not even helpful,nurofen and blood test does not solve everything and are people out hear suffering and gp is not even helping,i wish to sute you for refusing people’s right and the test they really need,doctors should save lifes,but some of u become doctors for nothing,i have to suffer in silent the pain all the time for years and one test i am asking(after consulting Barnet Hospital) beeing on bad stage from stomach pain to do endoscopy gp refusing and sent me for blood test when i ask for something alse not blood,i mai have something very serious but the ignorance of gp leads me to suffer because are to comfortable or they don’t know what stomach bacteria leads too,so unhappy with everything,i wish was a bit easier for us patients to get properly treated and not ignored the way we do,i wish someone can take in consideration this feedback because are years i do ask for a test and everything I get was blood test,and now because symptoms get worst and i need one thing again is given me blood test,is is normal i have no appetite at all??is is normal to stay with stomach pain that is killing me?is it normal to jave intestined twisted and be left without no medication or intervention??i am asking?is normal a person to not be able to get out with number 2 for weeks and doctor to mention”is normal” i wish u all to pass thru all this i am passing for years and to get ignored the same way,my disappointment is over mu words and to eb honest I don’t know what to do or what to take anymore as nothing has been given until now ,,
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Cerasela, We are truly sorry to hear about your experience and the distress you are going through. Your health and well-being are of utmost importance, and it is concerning to hear that you feel your needs are not being adequately addressed. It is important to have a thorough discussion with your GP about your symptoms and concerns. If you feel that your current GP is not addressing your needs, you have the right to request a second opinion or to be referred to a specialist. You can also consider contacting the Patient Advice and Liaison Service (PALS) for further support and guidance. Your feedback is valuable, and we will take it into consideration to improve our services. Please do not hesitate to reach out to us again if you need further assistance. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 31 July 2024
Excellent service, self checkin service Excellent, lovely welcoming reception staff, less than 5 min wait time .
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Anonymous, Thank you for your positive review. We are delighted to hear that you found our self-check-in service excellent and our reception staff welcoming. It's also great to know that you experienced a short wait time. Your feedback is greatly appreciated. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2024
The reception is approachable with a smiling and welcoming face. The doctor was kind and I was referred immediately with my concerns for assurance of my health. The practice was neat, clean and organize.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your kind review. We are pleased to hear that you found our reception staff approachable and welcoming. It's wonderful to know that the doctor addressed your concerns promptly and that you appreciated the cleanliness and organisation of our practice. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Good practice 👍🏻
Rated 4 stars out of 5
by Anonymous - Posted on 10 July 2024
We have used this practice for many years generally no problems. I had a face to face appointment and the Dr understood the urgency and I got a call the next morning to tell me how they will proceed. So hopefully a good outcome.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your positive review. We are glad to hear that you have had a good experience with our practice over the years. It's encouraging to know that the doctor understood the urgency of your situation and promptly followed up with you. Best regards, Management Team Oak Lodge Medical Centre
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Review titled Amazing practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2024
I’m very happy with my gp practice and my doctor. I went for an appointment to address a specific issue, I was referred to a specialist service straight away, I felt listened to and reassured. After being referred, I was given an appointment date within 1 week which gave me ease as I didn’t have to wait long. Very happy with this gp and my doctor.
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 09 August 2024
Dear Patient, Thank you for your wonderful review. We are delighted to hear that you are very happy with our GP practice and your doctor. It's great to know that you felt listened to, reassured, and that you were promptly referred to a specialist service. Your feedback is greatly appreciated and encourages us to continue providing excellent care. Best regards, Management Team Oak Lodge Medical Centre
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Review titled 2 different antibiotics for 10 days continuously
Rated 2 stars out of 5
by Anonymous - Posted on 04 August 2024
Hi, My 3 years old child had chest and throat infection and high fever. The GP prescribed him 2 different antibiotic's continually for 10 days , first checked up GP doctor gave him amoxicillin oral suspension 250mg/5ml for 5 day ,Which my child completed his dose,even he didn’t get better he got full face rashes . Day 5th Again I went to GP doctors gave another antibiotics Erthromycin 125mg/5ml oral suspension, today its almost 8 days ,he’s continually having these 2 different antibiotics , he lost lots of weight and confused , he don’t like to eat anything , his eyes are full of dark circles. I’m worried about my child medication! Please help !!
Visited July 2024
Review titled Oak Lodge Medical Centre
Replied on 05 August 2024
Dear Patient, We are very sorry to hear about this. Please contact our reception as soon as possible so we can help address your concerns and provide the necessary assistance for your child. You can find out how to contact us on our website under this page: https://oaklodgemedicalcentre.co.uk/contact-the-practice/ Best regards, Practice Management