Northenden Group Practice
489 Palatine Road, Northenden, Manchester, Greater Manchester, M22 4DHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Regular Experience
Rated 5 stars out of 5
by Bryan - Posted on 11 September 2024
Attended surgery was seen on time. Doctor was very kind and explained things to me. A solution was proposed which I am following.
Visited September 2024
Northenden Group Practice has not yet replied.
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Review titled Ok practice
Rated 4 stars out of 5
by Anita Halligan - Posted on 30 August 2024
I arrived 10 minutes early and waited 15 minutes over my appointment time. After speaking to the receptionist who was very polite said that I was next to be seen and that the doctor would call me soon. The doctor did.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled An evolving Practice
Rated 5 stars out of 5
by Derrick Heatley - Posted on 08 August 2024
Had a very rare face to face consultation with an empathetic, caring & attentive doctor .. who offered solutions, options without rushing to get me out of the door. I felt listened to & valued .. Excellent experience !
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Poor Communication
Rated 3 stars out of 5
by Duke - Posted on 14 August 2024
Filled in enquiry form at 7-30 a.m requesting change of antibiotics. Did not receive a reply till 8-15 pm. Very disappointed I had to wait that long for a reply .
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Great staff useless IT systems
Rated 5 stars out of 5
by Mindy Meleyal - Posted on 16 August 2024
As always staff are brilliant, helpful and professional. This has been my experience on many occasions especially recently since I had my stroke. What lets you down is the clunky and obfuscatory process for online communication. Half the links don’t work and the options are way too limited. For example when I tried to contact you with concerns after my stroke and put the word’stroke’ as the concern the website didn’t recognise stroke was a possibility. Really? It is so difficult to leave a message. I understand that you are busy but I feel that there should be a way to leave a non urgent message without having to fight to get one of the small number of 7.30am available spaces. When it appears that you are actively trying to dissuade or prevent patients from making contact it does damage the therapeutic alliance.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Approachable and easy to discuss issues with
Rated 4 stars out of 5
by Anonymous - Posted on 23 August 2024
Although having to wait a full week to see the GP, he listened attentively to my mental health issues and concerns and printed off the necessary documents to support my Personal Independence Payments claim.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled appointments
Rated 5 stars out of 5
by Stephen Tomkinson - Posted on 03 August 2024
Finding it easier to get a appointment,diabetic team ontop of my health issues.Smallest of small issues with my prescriptions being late,but that is it. With my longterm health issues,id love too have the consistancy of seeing the same doctor,so i dont have to replay my health issues over and over,and they can give me updates on things we discussed.Staff are really friendly,and seems contacting the surgery by phone has become easier.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled All good
Rated 4 stars out of 5
by Anonymous - Posted on 28 August 2024
I have had a few medical issuess over the last 12 months, the service I have received from the Doctors and Nurses at ngp has been first class. I find the on-line booking system works for me, no more waiting on the phone or having to turn up at the practice for 08:00 hrs . Keep up the good work.
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Excellent
Rated 5 stars out of 5
by Shirley Stobbs - Posted on 30 August 2024
Whilst I was attending a medication review: the nurse practitioner was excellent - very knowledgeable and thorough
Visited August 2024
Northenden Group Practice has not yet replied.
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Review titled Excellent nurse
Rated 5 stars out of 5
by Mr m d wilson - Posted on 07 August 2024
A very friendly and considerate nurse who was diligent at her job. The review of my blood pressure and weight etc. Went very smoothly.
Visited August 2024
Northenden Group Practice has not yet replied.