Nexus Health Group
Princess Street Group Practice, 2 Princess Street, London, Greater London, SE1 6JPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient and High Quality Care
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2023
I have found that using the eConsult service I consistently get an appointment within days, even during busy periods. These appointments have always resulted in satisfactory outcomes and the doctors have been consistently helpful and high-quality. My wife and son also use the practice and have almost always found that it has delivered good outcomes.
Visited June 2023
Review titled Nexus Health Group
Replied on 10 August 2023
Thank you so much for your positive feedback. We will pass this on to the practice team. Nexus Health Group
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Review titled Disappointing
Rated 3 stars out of 5
by Peta Steel - Posted on 13 April 2023
I received a copy of e mail sent by St Thomas hospital on 16 March to practice. It detailed prescription I needed to make up for vitamin deficiency which is stopping me having infusion for treatment of osteoporosis. I rang on 12 April to be told by disagreeable reception that Dr hadn't dealt with it. She was sending him a message. I have just had to tell hospital that I can not yet have much needed treatment for another cpl of months. I am very disappointed by surgery failure to deal with this and attitude of brusque receptionist.
Visited March 2023
Review titled Nexus Health Group
Replied on 20 June 2023
Dear Peta We're sorry that you did not get the service you were expecting from us. If you would like to discuss your concerns with the practice team, please get in touch via our online form at https://nexushealthgroup.nhs.uk/feedback-and-complaints. Nexus Health Group.
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Review titled Unhelpful front desk
Rated 1 star out of 5
by Anonymous - Posted on 04 February 2023
2 weeks of urine samples.. lost.. blood samples lost.. no sympathy from staff who answered.. told to make a complaint if I want.
Visited January 2023
Review titled Nexus Health Group
Replied on 20 June 2023
Dear Patient We're sorry that you did not get the service you were expecting. If you would like to discuss your concerns with the practice team, please get in touch via our online form at https://nexushealthgroup.nhs.uk/feedback-and-complaints