New Queen Street Surgery
Syers Lane, Whittlesey, Peterborough, Cambridgeshire, PE7 1ATContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Patient
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2023
The flu jab was a lot more planned. No que and more time for you. Not being treated like sheep in lambing season.
Visited September 2023
New Queen Street Surgery has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Kieran Cook - Posted on 18 August 2023
Very prompt response and the doctor was very understanding and patient. The doctor reassured me and gave me some next steps
Visited August 2023
New Queen Street Surgery has not yet replied.
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Review titled very professional
Rated 4 stars out of 5
by Anonymous - Posted on 03 August 2023
I was seen today by a physiotherapist he was very helpful and has given me some great advice and a simple exercise program to follow
Visited August 2023
New Queen Street Surgery has not yet replied.
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Review titled nice practice
Rated 5 stars out of 5
by delia - Posted on 07 August 2023
i made appointment this morn the dr rang back i n half hour who then gave me appointment was very helpfull everything explained well
Visited August 2023
New Queen Street Surgery has not yet replied.
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Review titled Great service if you can get in
Rated 3 stars out of 5
by Anonymous - Posted on 10 August 2023
Saw a dr yesterday who said to monitor the situation it got worse but when I got through today all I got was a message saying there were no callbacks. I couldn’t speak to anyone to explain the dr had told me to go back I got an emergency appointment through 111 and the dr called back very quickly. They were really good and helpful but such a shame it’s so difficult to actually get the appointment
Visited August 2023
New Queen Street Surgery has not yet replied.
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Review titled Surgery needs greatly improving
Rated 3 stars out of 5
by Anonymous - Posted on 21 August 2023
Today was the first time in a long time i have managed to call on the day and get to be triaged by a friendly member of staff. She explained the new triage process and that a GP was in the background to advise. Was offered a F2F or a trial of medication. I was so pleased to be addressed so politely. Let's hope this is the way forward for the surgery and it becomes the surgery it was many years ago
Visited August 2023
New Queen Street Surgery has not yet replied.
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Review titled Very understanding and supportive
Rated 4 stars out of 5
by Anonymous - Posted on 07 August 2023
Attended New Queen Street Surgery today with my youngest child and was very welcomed, listened to and given clear explanation or what is happening and why/what is next. I was due to take my oldest child to Stanground Surgery later that morning for a separate issue but the doctor said that the issue could be managed there and then in the same appointment. Great service, very understanding and flexible.
Visited August 2023
New Queen Street Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2023
Called on Wednesday for a routine appointment and offered a telephone appointment for 2 days later. Dr called Friday morning and offered me a face to face appointment for later that day. Friendly approachable doctor who dealt with my concern and felt very reassured. Excellent service.
Visited August 2023
New Queen Street Surgery has not yet replied.
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Review titled Great flu clinic
Rated 4 stars out of 5
by Debbie - Posted on 12 October 2023
Saturday morning 7th Oct 23 flu clinic could not have gone more smoothly. Friendly welcome, support for my wheelchair user and in and out in 5 minutes! Couldn't have been better.
Visited July 2023
New Queen Street Surgery has not yet replied.
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Review titled Very positive experiences
Rated 5 stars out of 5
by Monique Hasselder - Posted on 04 July 2023
I telephoned for a GP ring back but unfortunately all appointments were taken. On discussion of my problem the reception staff arranged an appointment with the physio for the following day. Having seen the physio my condition was quickly diagnosed, information given as to best practices regarding pain relief and ice/heat compresses as well as exercises. Follow up appointment offered if required. Very positive experience at every stage.
Visited July 2023
New Queen Street Surgery has not yet replied.