Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fantastic practitioner
Rated 5 stars out of 5
by Dagmara Cope - Posted on 10 May 2024
At my appoitment I have been asked all relevant questions, I was given a plan of what needs to be done to help me. I felt that someone finally listened to my problem and wants to help. Very satisfied with this appointment.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Dagmara. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Zoe Longhorn - Posted on 12 April 2024
Got my daughter in for an appointment quickly and very happy with level of care received at her appointment by the GP.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Zoe. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled My doctors
Rated 5 stars out of 5
by Carol - Posted on 20 April 2024
Attended an appointment with practice nurse who was very thorough, explained everything put me at ease and gave me the treatment I required and arranged a follow up appointment She was very professional but still caring and kind
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Carol. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience during your appointment with the Practice Nurse and she made you feel at ease. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Amazing staff, amazing help!
Rated 5 stars out of 5
by Anonymous - Posted on 06 April 2024
My son had his injections and the lady was absolutely amazing. She made me feel comfortable and safe whilst also helping me with my child.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Thank you for taking the time to leave a review. I am pleased you had a positive experience. I will pass your comments onto the team. Thank you, Amanda, Practice Manager
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Review titled Okay Practice
Rated 3 stars out of 5
by Anonymous - Posted on 04 April 2024
I visited once before about the same reason and the receptionist and doctor was perfect. However, this time around it was a different doctor. He didn’t seem to have much sympathy or patience and didn’t really listen to what I had to say. There was a pharmacist in the room as well at the time so I felt a little bit uncomfortable. I’m sure he had a long day as it was later on in the evening but it made me feel like a burden a little bit.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Dear Patient. Thank you for taking the time to provide your feedback. I am sorry your experience was not a positive one. On this particular day the doctor did have a Pharmacist shadowing his clinic as she is new to the practice and is observing how our clinicians work. I am sorry if this left you feeling uncomfortable during the consultation. If you would like to discuss any aspect of your experience please do not hesitate to contact me at the surgery. Thank you, Amanda, Practice Manager
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Review titled Great practice nurse shame about the GP
Rated 2 stars out of 5
by Anonymous - Posted on 19 April 2024
The appointment was with the practice nurse, who was very gentle and tried their best to resolve the issue. However, she had to call on the advice of the GP who came into the treatment room. I may as well have been a piece of meat laid on the table! He didn't once address me, soke to the nurse, prodded some metal tweezers into my skin, spoke to the nurse again and left. As a front facing professional myself, I wouldn't dream of treating a person in this way. Very rude and disrespectful.
Visited April 2024
Review titled Montague Medical Practice
Replied on 13 May 2024
Thank you for taking the time to provide your feedback. I am sorry your experience with the GP was not a positive one. If you would like to discuss this further please contact me at the practice. Thank you, Amanda, Practice Manager
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Review titled Good doctor
Rated 4 stars out of 5
by Elina - Posted on 19 April 2024
Didn’t have to wait long to be called in as I was with the baby. Listen what I had to say, properly checked out my baby as she wasn’t really letting but he still checked and referred us where need to be referred.
Visited April 2024
Review titled Montague Medical Practice
Replied on 13 May 2024
Dear Elina. Thank you for taking the time to provide your feedback. I am pleased you had a positive experience at the surgery. I will pass your feedback to the staff. Thank you, Amanda, Practice Manager
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Review titled My gp
Rated 4 stars out of 5
by Carol - Posted on 10 April 2024
Same day appointment at my choice of time gp thorough reassuring and empathetic Treatment and prognosis explained and follow up agreed No complaints at all
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Carol. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Good
Rated 5 stars out of 5
by Joanne Clark - Posted on 20 April 2024
Felt I was dealt with fairly, took 3 days to see a doctor but was given alternative and explained too
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Joanne. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Strange feeling
Rated 4 stars out of 5
by Anonymous - Posted on 01 May 2024
It was good, nothing went wrong, just felt strange when the implant went in my arm. Theres a sharp sting when the numbing agents went in but it made it easier. If happened fairly quickly, the nurse distracted me very well.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Patient. Thank you for taking the time to leave your feedback. I presume you attended an appointment for an implant fitting, which can be uncomfortable. I am pleased overall your experience was positive. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager