Montague Medical Practice
Fifth Avenue, Goole, North Humberside, DN14 6JDContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Montague Medical Practice.
Reviews
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Review titled Actually saw a doctor
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2024
I phoned for an appointment fairly late and luckily there was one left- the receptionist was friendly and polite. I arrived early, the building was warm and clean and I didn’t have to wait too long. I got to see an actual doctor and not just a health practitioner, he was efficient, polite and asked me about my general health as well as my problem. He was very thorough and made referrals regarding my issue and told me he would follow it up when the results arrived.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Thank you for taking the time to leave a review. I am pleased you had a positive experience. I will pass your comments onto the team. Thank you, Amanda, Practice Manager
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Review titled Good Practice
Rated 5 stars out of 5
by Tracey - Posted on 24 April 2024
Was polite and informative, and felt comfortable having my pneumonia jab
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Tracey. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Excellent practise
Rated 5 stars out of 5
by Lizziepea - Posted on 17 April 2024
From the receptionist to the doctor, very friendly, professional and understanding. The doctor listened, I didn’t feel rushed and came out with medication, and feeling a whole lot better and relieved than when I went in
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 May 2024
Thank you for taking the time to provide your feedback about your recent visit to the surgery. I am pleased you were happy with the doctor and overall had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Happy with visit
Rated 4 stars out of 5
by Caroline Ainley - Posted on 19 April 2024
Just needed a review of some new medication I had tried. I got through 15 mins after phone lines opened and was offered an appointment 2hrs later. The doctor took time to explain all if my options and considered my personal circumstances in helping make a good choice for next steps. Really felt listened to.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Caroline. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Poor waiting time
Rated 2 stars out of 5
by Anonymous - Posted on 12 April 2024
I had an appointment at 0900 hrs. I self checked in at 0855 hrs then had a 25 minutes wait to be seen even though there was no other patients.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Patient. Thank you for taking the time to leave your feedback. I am sorry you were waiting 25 minutes to be seen. If you would like me to look into this further for you please contact me at the practice. Thank you, Amanda, Practice Manager
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Review titled Very good helpful staff
Rated 4 stars out of 5
by Rich - Posted on 25 April 2024
Doctor explained things very well.I was seen on time.There was no mix up with my prescriptions and pharmacy staff were helpful
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Rich. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled good experience
Rated 4 stars out of 5
by Keith Taylor - Posted on 03 April 2024
very good experience appointment was to time and short and to the point, very good customer service.
Visited April 2024
Review titled Montague Medical Practice
Replied on 10 April 2024
Dear Mr Taylor. Thank you for taking the time to provide your feedback. I will pass this onto the practice team. Amanda, Practice Manager
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Review titled Excellent staff
Rated 5 stars out of 5
by Sharon - Posted on 30 April 2024
Was seen really quickly. Dawn was very thorough and sent me for a chest xray. Would highly recommend this practice. All the staff are lovely and welcoming.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Sharon. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Pat Ellerington - Posted on 26 April 2024
I found the receptionist very friendly and helpful. I saw the nurse on duty who answered all my questions and read through all my results without hurrying me very happy with the care I received.
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Pat. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience, and our staff were helpful to you. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Karen - Posted on 22 April 2024
I was happy with the Doctors treatment but 45 mins late going in she did apologise for the lateness. Staff are generally very helpful
Visited April 2024
Review titled Montague Medical Practice
Replied on 23 May 2024
Dear Karen. Thank you for taking the time to leave your feedback. I am pleased you had a positive experience, although I am sorry you had to wait a while for your appointment. I will pass your feedback onto the practice team. Thank you, Amanda, Practice Manager