Maybush Medical Centre
Belle Isle Health Park, Portobello Road, Wakefield, West Yorkshire, WF1 5PNContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Maybush Medical Centre.
Reviews
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Review titled Hypertension appointment
Rated 5 stars out of 5
by Syeda - Posted on 09 May 2024
I went to the GP for an appointment regarding my hypertension. The GP was very professional and had an empathetic approach towards understanding more about my condition. I felt very comfortable and confident during the appointment. The GP surgery itself is also quite neat, spacious and clean. Overall it was an excellent experience and I would thoroughly recommend this practice.
Visited February 2024
Review titled Maybush Medical Centre
Replied on 10 May 2024
Thank you Syeda for posting this great review! We always treat patients with kindness and empathy, so we are pleased to hear that you felt this today. We do listen to patients and communicate with them in a way that they can understand. Thank you for recommending us to your family and friends :-)
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Review titled Excellent Experience
Rated 5 stars out of 5
by Syed - Posted on 09 May 2024
I had an appointment with the GP regarding a cyst near my eyes. The GP was very patient and helped me understand the potential causes and treatment options for this issue. There were no issues in arranging the appointment itself either.
Visited January 2024
Review titled Maybush Medical Centre
Replied on 10 May 2024
Thank you Syed for sharing your positive experience with us. We always promote patient-centred care and explain their rights and choices so that they have control over their own care, treatment, and well-being. We are pleased to hear that you got the cyst sorted satisfactorily.
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Review titled NHS App
Rated 4 stars out of 5
by Anonymous - Posted on 16 January 2024
Great Practice and always very helpful. I have found that there is confusion when I mention the NHS App and its capability - for instance in ordering prescriptions and adding prescription items to the app by staff.
Visited January 2024
Review titled Maybush Medical Centre
Replied on 17 January 2024
Thank you for taking the time to leave a review. We are pleased that you find the Practice always helpful. All our staff are here to help to the best of our ability. The NHS app is a fairly new entity which is forever developing so some of our new starters are not as familiar with its capabilities as others. We have spent a lot of time promoting the use of the NHS app with patients, but on reflection we have failed to educate our new staff about its valuable uses. Thank you for raising this issue with us. We will factor in some training and education for our new starters so that patients can be confident that our knowledge of its interoperability with our systems is improved.
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Review titled Great Practice with wonderful staff
Rated 5 stars out of 5
by Ade - Posted on 14 March 2024
The staff was very professional, approachable, helpful, and full of empathy. He explained and assured us of all the options we had, which put our minds at rest. He also directed us to the appropriate department for further investigation and treatment.
Visited January 2024
Review titled Maybush Medical Centre
Replied on 04 April 2024
Thank you for sharing your experience with us! We try hard to be everything that patients want us to be so it is reassuring to know that we were able to meet with your needs today :-)
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Review titled Efficient process
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2023
A very Smooth and efficient way to have a flu jab. Setting up the practice on a Saturday to exclusively administer the flu vaccine is a sensible and successful use of NHS resources. Staff were very welcoming and knowledgeable.
Visited October 2023
Review titled Maybush Medical Centre
Replied on 10 October 2023
We have to vaccinated approx. 2000 patients so trying to do this alongside our normal workload is very challenging. The nurses and volunteers give up their free time on a weekend to support this campaign to avoid disrupting 'business as usual'. Its nice to be appreciated - so thank you!
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Review titled Great organisation
Rated 5 stars out of 5
by Anonymous - Posted on 07 October 2023
Annual flu jab. Well organised from staff who booked the appointments, people who were directing where to go, and the nurses. All were welcoming and friendly, excellent experience.
Visited October 2023
Review titled Maybush Medical Centre
Replied on 10 October 2023
Thanks for taking the time to leave such a positive review. We are pleased to hear that you had some an excellent experience. We will ensure your feedback is passed onto our friendly team :-D
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Review titled Vaccine
Rated 5 stars out of 5
by Sheila Richardson - Posted on 07 October 2023
I had a very a good experience when I visited Maybush Medical Centre today for my influenza vaccine. It was very easy to book my vaccine over the telephone. You can also book online. The clinic was good and even though I was very early to my appointment I was seen straight away by the advanced nurse practitioner and left within 10 minutes.
Visited October 2023
Review titled Maybush Medical Centre
Replied on 10 October 2023
We have now got our flu clinics off to a fine art and proud ourselves on the efficient and effective service that we offer. Thank you for Sheila for sharing your feedback! :-D
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Review titled Poor practice
Rated 3 stars out of 5
by Anonymous - Posted on 07 October 2023
Attended for flu vaccination person I saw didn't introduce himself, didn't give me any information and was very disinterested in the job he was doing
Visited October 2023
Review titled Maybush Medical Centre
Replied on 12 October 2023
We are so sorry to hear that your experience was not a nice one. Your feedback will be shared as part of our staff learning so thank you for taking the time to share this with us. We hope you receive a service which meets more with your expectations next year.
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Review titled Excellent staff and medial practice.
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
Helped me a lot to sort out my problems. Whenever I had an issue with something Maybush GP has always helped me with it.
Visited October 2023
Review titled Maybush Medical Centre
Replied on 10 May 2024
Thank you for sharing your experience with us. We always ensure that outcomes are positive, and that they meet with both clinical and patient expectations. We are pleased to hear that we did this for.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 10 October 2023
I arrived for my flu jab and was escorted to a seat. I was then called over to a seat, where an NHS member of staff told me their name, checked my details, explained what I was being given then asked which arm I wanted it on. Once this was completed I was escorted outside. The whole process took around 5 minutes. The people around on the day were extreamly helpful and kind. I have no hesitation in recommending this service and the staff concerned.
Visited October 2023
Review titled Maybush Medical Centre
Replied on 11 October 2023
We operate a one-way-walking system, however for patients who we can see might have some mobility issues, we fast track them to our seating area and the nurse comes to them rather than the other way round. We are glad that this small adaptation was of value to you. Thanks for sharing your very good experience with us! :-)