Manor View Practice
Bushey Health Centre, London Road, Bushey, Hertfordshire, WD23 2NNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice since take over by Manor View Practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2024
Since Manor View Practice have taken over Theobald Practice our experience has been faultless. The doctors listen to you, referrals are made, communication is excellent, appointments are available as and when needed and as appropriate. The only downside is the number of appointments available which causes the triage system to be off line which can be frustrating but given that 111 is available to give you advice and emergency appointments if necessary and the receptionists are available for advice too there is little else they can do in the circumstances.
Visited January 2024
Review titled Manor View Practice
Replied on 16 January 2024
Thank you for taking the time to leave your feedback we are pleased to hear you are happy with the services we provide. We take all your comments onboard and will share them with the wider team. Thank you
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Review titled Great practice
Rated 4 stars out of 5
by Deborah Briggs - Posted on 11 January 2024
I am happy with this practice who dealt with me efficiently and prescribed what was needed. Surgery phoned me back for more details and was clear in discussing treatment.
Visited January 2024
Review titled Manor View Practice
Replied on 16 January 2024
Thank you for taking the time to feedback we appreciate the recognition of our hard working caring team.
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Review titled Great Nurse
Rated 3 stars out of 5
by Anonymous - Posted on 12 December 2023
I came for a blood test today, nurse was very friendly. Made me feel comfortable. Was seen before my actual appointment time. Receptionist asked if she could help.
Visited December 2023
Review titled Manor View Practice
Replied on 16 January 2024
We really appreciate you taking the time to feedback about your recent visit we are so pleased to hear you had a pleasant experience. We will pass this onto the nursing team.
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Review titled Disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 04 December 2023
Third call to speak to reception today 3pm and over 30 in the queue service has gone down hill dramatically, problems every time a prescription request is made, time to find a new gp practice
Visited December 2023
Review titled Manor View Practice
Replied on 21 December 2023
We are are sorry to read you have had a long waiting time on the telephone and problems with your prescriptions this is not what we wish for our patients. We appreciate you taking the time to feedback and we most certainly take it on board. Please do feel free to contact the management team at the practice to discuss further.
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Review titled Excellent doctor
Rated 5 stars out of 5
by Catherine harvey - Posted on 21 December 2023
A doctor rang me from Manor view at 8.30 this morning, with results of a test, he was so professional and helpful, I was impressed, restored my faith in the doctor,
Visited December 2023
Review titled Manor View Practice
Replied on 16 January 2024
We appreciate you taking the time to send us your feedback we are so pleased to hear you had a positive experience. This will be shared with the wider team.
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Review titled Nice nurse
Rated 5 stars out of 5
by Livia - Posted on 15 December 2023
Well impressed! Appointment to schedule clearly explain what will happen,the nurse was so nice that I felt so comfortable like I’m talking with one of my friends! Thanks !
Visited December 2023
Review titled Manor View Practice
Replied on 16 January 2024
We are delighted to hear you had a positive experience and really appreciate you taking the time to feedback. We will pass this onto the nursing team. Thank you.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 December 2023
Just had a routine blood test but booked this efficiently and seen earlier than scheduled appointment. Greeted nicely when I walked in and overloaded experience was excellent.
Visited December 2023
Review titled Manor View Practice
Replied on 16 January 2024
Thank you for taking the time to share your experience we are delighted to hear you were happy with the patient care you received.
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Review titled Blood test at Borehamwood
Rated 2 stars out of 5
by Anonymous - Posted on 23 November 2023
Arrived early at Borehamwood practice, seen earlier than expected. Staff helpful and pleasant. So much better than the reception at Bushey
Visited November 2023
Review titled Manor View Practice
Replied on 21 December 2023
We are delighted to hear you have had a pleasant experience and really appreciate you taking the time to feedback. This will be shared with the wider team.
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Review titled Peace of mind
Rated 5 stars out of 5
by Paul Groves - Posted on 09 November 2023
Astonished at the fabulous service and aftercare this GP shows, made me feel settled and confident in explaining what I felt, an understanding and empathy was felt and appreciated
Visited November 2023
Review titled Manor View Practice
Replied on 21 December 2023
Thank you so much for sharing your positive feedback. We really appreciate the recognition of our hard working and caring team.
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Review titled Downhill practice
Rated 1 star out of 5
by Anonymous - Posted on 12 December 2023
Never get though on phone can be 26 in the queue. Ask for assistance they say go to MVP on line. Twice I have requested 2 months supply of medication rather than a month, when I get prescription only 1 month given, practice told me request it on next prescription which I did still only issued 1 month no explanation as to why.
Visited November 2023
Review titled Manor View Practice
Replied on 21 December 2023
We are sorry to read you have had an unpleasant experience with the practice this is not what we wish for our patients. Please do feel to contact the practice and the management team will look into the issues you have mentioned. Thank you for taking the time to feedback.