Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2023
Excellent organisation as usual at Durrington HC. However, for the first time I had great discomfort in both arms on the vaccination site which made turning in bed difficult and the site of the flu jab is still painful to the touch. Not feeling too well the following morning with a spell of feeling faint in the afternoon OK now and have had no problems with vacs in the past Would add that I am a very active person with as far as I am aware, no underlying issues and not prone to fainting or dizzyness
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 29 September 2023
Dear Patient, thank you for taking the time to leave your review. I am sorry to hear that you were unwell but pleased to hear you have now recovered. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 11 September 2023
Poor response. I missed the doctors first call as I’m forcing my phone was on silent so that was my fault but the second one I answered and there was no one speaking at the other end. I called the surgery and was told that they would email the doctor and I have not heard anything else yet. I have waited several months for this service only to be disappointed.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Patient, thank you for taking the time to leave your experience. I am sorry to hear that you have not yet heard back from the doctor, in order for me to look into this for you, please email me on sxicb-wsx.ltsreception@nhs.net. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 26 September 2023
Service was great and very helpful in a short space of time medication was needed. Thank-you but the receptionist this afternoon was rude and unhelpful at goring.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 29 September 2023
Dear Patient, thank you for taking the time to bring this to our attention. I am sorry to hear of your negative experience with our receptionist at Goring, this is being looked into and further training will be given. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
I received a call back from the doctor on the same day as I submitted my e consult form. The doctor who subsequently saw me was extremely helpful
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Patient, thank you for taking the time to leave your review. I am pleased to hear that the econsult service worked efficiently for you and that the GP was helpful. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Janet F - Posted on 18 September 2023
The Doctor we saw was so patient and understanding and nothing was to much trouble she organised everything.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 29 September 2023
Dear Janet, thank you for taking the time to leave your review. Your lovely comments have been passed to the doctor. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 06 September 2023
Once explained symptoms was given quick appointment to see the Doctor. Thorough and reassuring check by Dr. Very pleasant manner and alleviated my anxiety over my issue.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Patient, thank you for leaving your review. I am pleased to hear that you received a quick and reassuring appointment with our GP. Your comments will be passed back to them. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Shirley H - Posted on 25 September 2023
Very slick process, almost straight in for our covid and flu vaccinations. Nurses were all very friendly and welcoming. Very impressed with the service. Thank you all.
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 25 September 2023
Dear Shirley, thank you for taking the time to leave your review. I am pleased to hear that our vaccine clinic ran so well. Our nursing team will be happy to read your lovely comments. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 3 stars out of 5
by Michael F - Posted on 06 September 2023
Lack of reasonable ability to communicate. Still waiting for a call back from last week after doctor phoned and said I would be called for a physical appointment to be made?
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Michael, thank you for taking the time to provide us with your experience. I am sorry to hear you are finding communication difficult and you have not yet received your appointment. In order for me to look into this for you, please email me on sxicb-wsx.ltsreception@nhs.net and include your preferred method of contact. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 25 September 2023
The medical team were very understanding of the problems I was experiencing, and agreed a day for further update.
Visited September 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Thomas V - Posted on 06 September 2023
Was easy to set up being in phone queue, when called back receptionist gave clear direction, got sent link to update my condition really quickly and doctor was calling me back a couple of hours later. He too was able to diagnose my illness and quickly get a prescription to a late night opening pharmacy near by. Thank you
Visited September 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 September 2023
Dear Thomas, thank you for taking the time to provide us with your experience. The whole team will be pleased to hear how efficiently the process worked for you. Regards Sarah, Deputy Patient Services Manager