Lime Tree Surgery
Lime Tree Avenue, Findon Valley, Worthing, West Sussex, BN14 0DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by Alexander C - Posted on 27 December 2023
The efficiency and helpfulness of all the staff; reception, nurses, medication team and doctors has always been first class and I always feel that I'm well looked after.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 30 December 2023
Dear Alexander, thank you for taking the time to leave your comments. I am pleased to learn that the whole team have been efficient and helpful and will pass your feedback to them. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 1 star out of 5
by Anonymous - Posted on 11 December 2023
For a month, I tried to get an appointment for a personal consultation with my GP. And that didn't happen in the end. Twice I received an antibiotic prescription online. And this unfortunately not only didn't help, but also made my condition worse. My mood is depressed. In a telephone conversation, the doctor promised me a referral code for the consultation of a dermatologist, which I never received. The reception staff spent a lot of time and resources of their and mine in the same way, each time interviewing me the same thing, requesting a photo and confirmation. I understand that within reasonable limits it is necessary, but in my case it was already too much. It is a shame. I’m going to change my GP.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Dear Patient, thank you for taking the time to provide us with your feedback. I am sorry to hear that you have been disappointed with the service that you have received. If you would like to discuss this further please email our Patient Services Manager, Bethany on sxicb-wsx.ltsreception@nhs.net
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Review titled My experience
Rated 5 stars out of 5
by Michael F - Posted on 04 December 2023
Punctual call from a very knowledgeable and caring diabetic nurse practitioner. Most impressed by her kindness, care and attention.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
by Anonymous - Posted on 27 December 2023
Why send me a message about my experience when ive not made contact. After how you mis diagbosed my 8 year old granddaughter i hope i dont have to make contact
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 1 star out of 5
by Anonymous - Posted on 04 December 2023
Total excruciating pain. There was no one who could examin me in my home, I couldn’t get to my front door.. Response and advice by phone was good on the Thursday morning, but when my pain worsened, a 13hr wait for an ambulance Friday 5.30pm -Saturday 6.30am was far too long to be in excruciating pain. They took 3hours to get me on a scoop down the stairs. Then once in A&E waiting after being given Codeine, a further 6hrs before Oramorph and a prescription were given so i could be discharged was far too long.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 27 December 2023
I felt like i was a nuisance, i didn't ask for a face to face appointment!! I am not medically trained i just wanted to find out if my symptoms were normal.
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Joanne W - Posted on 04 December 2023
Once I had got through on the phone and spoken to someone the doctor actually phoned me back and I sorted out the medication that day
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Penelope H - Posted on 27 December 2023
As I’m over 70 now I was enquiring about having a mammogram - the Doctor wanted to see me, I went that afternoon , she referred me and I have an appointment in a few weeks - I am very grateful , thankyou
Visited December 2023
Provided by Working Feedback
Lime Tree Surgery has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 11 December 2023
Amazingly, after three days of trying to get through the phone system, I got an appt with the nurse for the same day
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 15 December 2023
Dear Patient, thank you for taking the time to leave your review. I apologise that you had difficulty in getting through to us. If you are finding it difficult to call us, you can also book appointments at the front desk or via econsult on our website between the hours of 8-10 or 1-3. Regards Sarah, Deputy Patient Services Manager
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Review titled My experience
Rated 5 stars out of 5
by Peter A - Posted on 27 December 2023
My visit was great, no waiting, amazing nurse, very understanding , caring, and knowledgable. I was very happy with the service I received.
Visited December 2023
Provided by Working Feedback
Review titled Lime Tree Surgery
Replied on 30 December 2023
Dear Peter, thank you for taking the time to leave your review. I am happy to learn of your great experience and have passed your comments to the nursing team. Regards Sarah, Deputy Patient Services Manager