Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Vaccine appointment
Rated 3 stars out of 5
by Christine Mcclarnon - Posted on 30 October 2024
No queuing, polite Dr and receptionist. In andout in 5minutes. Excellent.I am fortunate with lakeside as have nhs app and get appointments without too much trouble also have lovely Dr. Trouble starts when one can’t do this.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Patient's were invited to book for their vaccines via sms message, in person at a main reception desk, or via the telephone. Kind Regards Emma Patient Services Manager
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Review titled Flu Clinic
Rated 3 stars out of 5
by Anonymous - Posted on 09 October 2024
9am appt, doors weren’t opened until 9:10. The morning was very cold and a long queue built up of elderly and vulnerable people. A poor start. Once in the building, the staff were friendly and efficient.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 15 October 2024
Dear Patient, I am sorry to hear that you had a wait to enter the building. I can confirm that the doors were opened at 9am, however we did have a large queue that went out of the Surgery pathway and around the building, depending on your position in the queue, the doors may not have been visible. The team on the main entrance did have to check with each patient if they were feeling fit and well prior to entering the building, this did mean the queue moved slowly at first. Kind Regards Emma Patient Services Manager
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Review titled Good practice
Rated 5 stars out of 5
by Neville Tilley - Posted on 29 October 2024
I had a good experience at the Lakeside practice recently having a flu and Covid jabs very professional very caring staff in and out in no time
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled NHS at its best
Rated 4 stars out of 5
by Ashleigh - Posted on 29 October 2024
Had a vaccination on a Saturday clinic and it was a machine on a mission to get the nation jabbed with flu and Covid vaccines. In and out in 5 minutes! Well done Lakeside.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Very good experience at flu and Covid vaccination clinic
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2024
All efficiently organised and very quick. Someone to greet and direct and friendly staff member to administer vaccinations
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 15 October 2024
Dear Patient, Thank you for joining us at our first Flu and Covid clinic held on Saturday 5th October. We had such a fantastic turnout, giving 1,057 Covid vaccinations and 1,300 flu shots. I am so happy to hear that your experience was a positive one, I will share your lovely comments with the Stamford team. Kind regards, Emma Patient Services Manager
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Review titled Speedy and Efficient
Rated 2 stars out of 5
by Nigel Baylem - Posted on 29 October 2024
Greeted at the door, directed to correct queue, and seen Very swiftly. Process was equally quick and efficient.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Good Visit.
Rated 5 stars out of 5
by Anonymous - Posted on 17 October 2024
A well organised visit for the Covid/Flu jabs. With no queuing and pleasant helpful attendants. The booking/appointment system worked well with only a few minutes wait for the injections which were conducted by efficient medical and administrative staff. All conducted inside the centre with a well organised walk in/out system. Congrats to all the organisers and staff for their help.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Quick and painless
Rated 5 stars out of 5
by Mal A - Posted on 09 October 2024
Arrived earlier than appointment time, friendly welcome, very efficient nurse. Painless and quick (in both arms ) Was laid up for 24 hours, but a lot better than the Un-vaccinated possibilities. Thank you NHS staff!
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 15 October 2024
Dear Patient, Thank you for joining us at our first Flu and Covid clinic held on Saturday 9th October. We had such a fantastic turnout, giving 1,057 Covid vaccinations and 1,300 flu shots. I am so happy to hear that your experience was a positive one, I will share your lovely comments with the Stamford team. Kind regards, Emma Patient Services Manager
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Review titled Flu & Covid Jab experience
Rated 4 stars out of 5
by Anonymous - Posted on 29 October 2024
Excellent organisation on a Saturday, to push many people through a process to have flub & Covid jabs. I experienced a Friendly welcome and professional & charming nursing staff. The whole process was very Quick and efficient, in and out within a matter of seconds not minutes. This experience dispels any claim that the NHS is broken.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Flu & Covid jabs
Rated 5 stars out of 5
by Kate - Posted on 09 October 2024
My husband & I popped into the surgery on Friday to enquire about getting our winter flu & covid jabs. The receptionist was very helpful & we managed to get booked in for the next day (Saturday). We arrived well in time in case there was a problem with parking, we were greeted at the surgery door & directed to a room with two very cheery ladies who processed us both together. All done in a few minutes, back to the car before our allotted appointment times! Very impressed with the service. Lakeside managed to get something right at last!
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 15 October 2024
Dear Patient, Thank you for joining us at our first Flu and Covid clinic held on Saturday 5th October. We had such a fantastic turnout, giving 1,057 Covid vaccinations and 1,300 flu shots. I am so happy to hear that your experience was a positive one, I will share your lovely comments with the Stamford team. Kind regards, Emma Patient Services Manager