Lakeside Healthcare Stamford
Lakeside Hthcare Stamford, Ryhall Road, Stamford, Lincolnshire, PE9 1YAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Covid and Flu vaccinations
Rated 3 stars out of 5
by Jane - Posted on 09 October 2024
Very straightforward booking procedure after notification by email and SMS No waiting on arrival , lovely staff and clinicians, many thanks 😊
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 15 October 2024
Dear Patient, Thank you for joining us at our first Flu and Covid clinic held on Saturday 5th October. We had such a fantastic turnout, giving 1,057 Covid vaccinations and 1,300 flu shots. I am so happy to hear that your experience was a positive one, I will share your lovely comments with the Stamford team. Kind regards, Emma Patient Services Manager
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Review titled Flu jab
Rated 4 stars out of 5
by Liz Warwick - Posted on 17 October 2024
Appointment made via text received from surgery, I had both flu and Covid jabs and was in and out within a few minutes
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Poor practice
Rated 4 stars out of 5
by Anonymous - Posted on 17 October 2024
Having been told in January 2024 that I was being referred to the cardiology department and still not heard anything from either surgery or hospital I feel that I have just been neglected
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you for taking the time to share your feedback. Please call the patient services team at the surgery who can look into your referral for you, and provide you with a update. Kind Regards Emma Patient Services Manager
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Review titled COVID and Flu injections
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2024
We found our injections were managed very efficiently. Quick, easy, friendly. While getting my husband's injection, the staff helpfully cancelled my later appointment and gave my injections in the same visit.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 15 October 2024
Dear Patient, Thank you for joining us at our first Flu and Covid clinic held on Saturday 5th October. We had such a fantastic turnout, giving 1,057 Covid vaccinations and 1,300 flu shots. I am so happy to hear that your experience was a positive one, I will share your lovely comments with the Stamford team. Kind regards, Emma Patient Services Manager
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Review titled Greatly improved
Rated 5 stars out of 5
by Martin Hopper - Posted on 29 October 2024
The flu and covid combined jabs were Quick and efficient like a production line well organised plus easy to book much better thanks
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Flu jab
Rated 1 star out of 5
by Alix beecroft - Posted on 19 October 2024
I booked a slot weeks ago at first opportunity To get in today at 12:48, turned up with my 3 kids and the queue was around the block I had to abandon it and couldn’t re book 8i don’t get why I can’t go when my 2 year old does Friday at 8 yet you booked 1500 people for my slot today?
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Alix, Thank you for taking the time to share your feedback. I am sorry that when you attended the surgery for your pre-booked appointment, you experienced long queues. During the clinic the team were dealing with a emergency, which unfortunately led to long wait times. Kind Regards Emma Patient Services Manager
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Review titled Efficient serbice
Rated 5 stars out of 5
by Anonymous - Posted on 18 October 2024
I have both my Covid vaccine and flu vaccine last week and the service and injections were seem less Many thanks
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Practice improving
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2024
Super doctor , nice receptionist , short waiting time . Appointment took 1 week . Because it was not urgent , ok
Visited October 2024
Lakeside Healthcare Stamford has not yet replied.
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Review titled Covid and Flu jab
Rated 4 stars out of 5
by Anonymous - Posted on 17 October 2024
Very slick with only one person ahead so no queue. In and out in less than 10 mins. But why did Lakeside not offer this previously as we had to go to Werrington and Oakham Now time to sort out the telephone answering which is, frankly, appalling. And resolve making gp appointments in Stamford.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager
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Review titled Speedy efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
Flu and COVID jabs were very easily and quickly executed. Booking the appointment worked well on this occasion. I arrived 7 minutes early and was seen almost immediately. Thankyou.
Visited October 2024
Review titled Lakeside Healthcare Stamford
Replied on 04 November 2024
Dear Patient, Thank you so much for attending the Flu and Covid clinic. I am so pleased to hear that you found the clinic to run smoothly and efficiently. Kind Regards Emma Patient Services Manager