KNOWLE GREEN MEDICAL
Staines Health Centre, Knowle Green, Staines, Middlesex, TW18 1XDContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by David - Posted on 05 August 2024
I recently had cause to leave a private note with the surgery receptionist regarding my medication schedule who assured it would be delivered into the correct hands. This was obviously done without delay and the required changes made through my NHS App with efficiency and the minimum of fuss. Thankyou
Visited June 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 06 August 2024
Dear David - thank you very much for the positive comment, its much appreciated. I will pass this on to the Reception team who I know will be happy to hear this. Cathie Business Manager
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Review titled Excellent GP
Rated 5 stars out of 5
by Mark Weber - Posted on 05 June 2024
Appointment made easily, no waiting on arrival, excellent GP, friendly and thorough. Many thanks.
Visited June 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 12 June 2024
Dear Mark, thank you very much for the positive comments. This will be passed on to the team here who I know will be pleased with the feedback.
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Review titled Very attentive
Rated 5 stars out of 5
by Anonymous - Posted on 17 June 2024
Nurse was very pleasant, efficient and competent, and I was seen on time. I was extremely happy with my appointment.
Visited June 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 21 June 2024
Thank you for taking the time to leave us a review and we are really pleased to hear you are happy with the appointment you had with one of our clinicians. Your feedback and comments will be passed on to the team.
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Review titled Lovely caring doctors
Rated 5 stars out of 5
by Reggie Hutchinson - Posted on 05 June 2024
The doctor took interest into the creams my son had tried and was happy to prescribe him an ointment in hopes it will work. He made my son laugh and was very friendly
Visited June 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 12 June 2024
Thank you for the lovely feedback which will be passed on to the team here. We are really pleased that your son was happy with our GP!
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Review titled Practice
Rated 5 stars out of 5
by Susan Duncan - Posted on 16 May 2024
My doctor knows her stuff. She has given me medicine for my problem and she diagnosed it well. Medicine is working. I feel a lot better.
Visited May 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 30 May 2024
Thank you for your review which has been passed on to the team here at KGM. I am glad you are feeling better.
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Review titled Service with a Smile
Rated 5 stars out of 5
by David Apthorp - Posted on 17 May 2024
It was a pleasure to be attended to by the helpful receptionist followed by a delightful face to face consultation with the doctor
Visited May 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 30 May 2024
Many thanks David for this feedback, which has been passed on to the GP and staff. I know they will be really happy to hear you are happy with the service you received.
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Review titled Excellent experience
Rated 5 stars out of 5
by Anonymous - Posted on 12 May 2024
The woman on reception was very helpful and gave me an appointment four days later. My doctor was very quick to assess my problem and instantly referred me for an X-ray. She informed me of the results of the X-ray within half day of receiving them and invited me to make a telephone appointment to discuss the results. Reception again was very helpful in explaining how the process for booking telephone appointments work. So, as a result and overall, I am very happy with the service I received.
Visited May 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 14 May 2024
Many thanks for your feedback which has been passed on to the staff here. Its always nice to have positive comment and I know the staff will be happy that you are satisfied with the care you received with us.
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Review titled Dr was excellent listener who inspired confidence.
Rated 5 stars out of 5
by Stephen Cartwright - Posted on 27 April 2024
The consultation was friendly, unhurried, put me at ease and inspired confidence that the Doctor had understood everything completely and recommended an appropriate path going forward. Would recommend without hesitation.
Visited April 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 14 May 2024
Many thanks for your feedback which has been passed on to the staff here. I know they will be very pleased to hear you are happy with the care you received at the practice.
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Review titled Excellent Service From Reception Person.
Rated 5 stars out of 5
by Barry Truman. - Posted on 08 April 2024
Having had difficulty with the Knowle Green Website in relation to ordering a repeat Prescription. I went to the Surgery to seek advice, and expected to be handed a sheet of instructions, but no! I was given one to one tuition by one of the Patient Reception Team. The lady I spoke to was Very Friendly, Informative & Helpful and repeated the process a number of times on her screen for me in a very patient and caring manner. It was a pleasure talking to her. I left the Surgery a lot wiser than when I walked in. Once again Thank you.
Visited March 2024
Review titled KNOWLE GREEN MEDICAL
Replied on 14 May 2024
Many thanks for your feedback which has been passed on to the staff who I know will be really pleased to hear this. Practice Manager
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Review titled Never get an appointment
Rated 1 star out of 5
by Anonymous - Posted on 05 March 2024
Lived in Staines for 20 years and have never been able to get an appointment to see GP and when I have to see a nurse to get a dressing changed I was told they do not work Fridays and they had none available any other day . Receptionists not very helpful to say the least.
Visited March 2024
KNOWLE GREEN MEDICAL has not yet replied.