Ilkley & Wharfedale Medical Practice
Springs Medical Centre, Springs Lane, Ilkley, West Yorkshire, LS29 8TQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 January 2023
Reception staff are friendly and helpful. I’ve always managed to get an appointment for my children when they are ill. The doctors really listen and have always provided excellent care for myself and my family. I can’t rate this practice highly enough, thank you all.
Visited January 2023
Review titled Ilkley & Wharfedale Medical Practice
Replied on 12 January 2023
Thank you for your kind feedback. We always aim to provide the best service we can for our patients and will always prioritise unwell children. We are pleased that your interactions with the practice have been positive and I will ensure your comments are passed on to the wider team. Rachael Pengelly Practice Manager
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Review titled 5 ***** service
Rated 5 stars out of 5
by marlene - Posted on 30 January 2023
after hip replacement i was plagued by myriads of large water filled blisters and swelling which for 2 months failed to respond to anything thanks to the concerted efforts of the practice nurses especially they are now under control Excellent service loads of patience and totally caring ***** star service many thanks
Visited January 2023
Review titled Ilkley & Wharfedale Medical Practice
Replied on 31 January 2023
Thank you for your kind feedback. Our Practice Nurse team work hard to provide the very best care possible to our patients. They will be pleased to hear about your experience visiting the practice and I will ensure your positive comments are passed on to them. Rachael Pengelly Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Joan Ransley - Posted on 06 November 2022
It was easy to make an appointment. The consultation was thorough. Referral for an xray was efficient. Overall an efficient, professional and comfortable experience.
Visited November 2022
Review titled Ilkley & Wharfedale Medical Practice
Replied on 07 November 2022
We greatly appreciate your feedback. Thank you for taking the time to post details about your experience of using the practice services. I will ensure your positive comments are shared with the wider team. Rachael Pengelly Practice Manager
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Review titled Covid + flu vaccine
Rated 4 stars out of 5
by Anonymous - Posted on 05 November 2022
Great experience. Volunteers friendly and helpful. Saturday afternoon, did not feel rushed. Calm atmosphere.Particularly liked the 2 young chaps (on reception and checking personal details in clinic) Thank you.
Visited November 2022
Review titled Ilkley & Wharfedale Medical Practice
Replied on 07 November 2022
Thank you for taking time to provide feedback. Delivery of the COVID and flu vaccination programme has taken a lot of careful planning and we are pleased to hear you received a good service. We are also actively encouraging young people to help us at the clinics as we consider it an excellent opportunity for them to be part of something worthwhile. I will ensure your comments are passed on to all involved. Rachael Pengelly Practice Manager