Hyde Park Surgery
Woodsley Road, Leeds, West Yorkshire, LS6 1SGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Hyde Park Surgery.
Reviews
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Review titled Amazing customer service
Rated 5 stars out of 5
by Fardos - Posted on 17 May 2024
Receptionist that starts with A (ngela)went above and beyond to find my appointment. Had an appointment at my old GP but couldn’t remember the date of, she was able to trace it and get back to me in super quick time. Really outstanding customer service and I really appreciate it! Makes a huge change from other doctor surgery receptionists who are arsey!
Visited May 2024
Review titled Hyde Park Surgery
Replied on 20 May 2024
Thank you for taking the time to give us feedback, it is much appreciated and your comments will be passed on to the team. Thank you again.
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Review titled Always helpful service
Rated 5 stars out of 5
by Oscar - Posted on 28 May 2024
The reception team were really helpful today when I asked for a copy of my vaccination records. I've contacted the surgery in the past looking for an appointment, and they've been very kind when helping me get an appointment if I need one, or dealing with my request without an appointment if not needed. This has been really useful when obtaining records or repeat prescriptions quickly. The reception staff, as well as the clinical staff, are always polite and efficient.
Visited May 2024
Review titled Hyde Park Surgery
Replied on 29 May 2024
Thank you for taking the time to give us feedback, it is much appreciated and your comments will be passed on to the team. Thank you again.
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Review titled Welcoming receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
I came in late Thursday afternoon to register. The receptionist instantly made me feel welcomed. I stayed a while in the waiting area to fill out the form and she listened to every person with kindness and patience. She was very knowledgeable. I can tell this is a surgery which wants to actually help its patients and has a heart.
Visited May 2024
Review titled Hyde Park Surgery
Replied on 20 May 2024
Thank you for taking the time to give us feedback, it is much appreciated and your comments will be passed on to the team. Thank you again.
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Review titled Helpful Receptionist
Rated 5 stars out of 5
by Lauren - Posted on 03 June 2024
I phoned up with symptoms of sinusitis. The receptionist was very kind and managed my request well -she recommended speaking help from the pharmacy she triaged my symptoms and then created a referral for me. It was quick and meant that I could receive treatment promptly without taking up a valuable GP appointment. She was extremely helpful, kind and professional throughout! The friendliest reception team I have had at a GP surgery! Thank you!
Visited May 2024
Review titled Hyde Park Surgery
Replied on 05 June 2024
Thank you for taking the time to give us feedback, it is much appreciated and your comments will be passed on to the team. Thank you again.
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Review titled Great receptionist & Doctor
Rated 5 stars out of 5
by A Sweidan - Posted on 03 May 2024
Excellent GP practice, especially the receptionist and the doctor I saw today, who were both quite helpful. I am pleased. 5-star treatment!!
Visited May 2024
Review titled Hyde Park Surgery
Replied on 08 May 2024
Thank you for taking the time to give us positive feedback. It will be passed on to all the practice team and is much appreciated. Many thanks again.
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Review titled Great Reception Team
Rated 5 stars out of 5
by Anonymous - Posted on 17 May 2024
I wanted to leave a review on the receptionist duo who I think both work Thursday and Friday afternoon together. The new receptionist has such a positive attitude. The receptionist who I assume is her trainer has first-rate teaching skills and is very supportive to her colleague. To be truthful all the admin staff, doctors and nurses are fantastic. Highly recommend this surgery.
Visited May 2024
Review titled Hyde Park Surgery
Replied on 20 May 2024
Thank you for taking the time to give us feedback, it is much appreciated and your comments will be passed on to the team. Thank you again.
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Review titled Fast, friendly and great communication
Rated 4 stars out of 5
by Beata - Posted on 17 May 2024
I emailed the Admin today with some questions and they got back to me very quickly and with lots of clear information. The lady I spoke to was very friendly and did a great job at solving my queries
Visited May 2024
Review titled Hyde Park Surgery
Replied on 20 May 2024
Thank you for taking the time to give us feedback, it is much appreciated and your comments will be passed on to the team. Thank you again.
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Review titled Called and spoke to a receptionist
Rated 5 stars out of 5
by Sacha - Posted on 10 May 2024
I called in today staff have been kind, empathetic and never patronising. They don't rush you in the slightest .
Visited May 2024
Review titled Hyde Park Surgery
Replied on 16 May 2024
Thank you for taking the time to give us positive feedback. It will be passed on to all the practice team and is much appreciated. Many thanks again.
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Review titled Fabulous Surgery
Rated 5 stars out of 5
by Keith - Posted on 25 September 2023
Always manage to get an appointment when I ring. Reception staff very helpful. Doctors really listen to you. Can't fault this practice. Keep up the good work.
Visited September 2023
Review titled Hyde Park Surgery
Replied on 25 September 2023
Thank you for taking the time to give us positive feedback. It will be passed on to all the practice team and is much appreciated. Many thanks again.
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Review titled I was listened to and received a diagnosis
Rated 5 stars out of 5
by Rebecca Green - Posted on 29 January 2024
I spend years attend a different GP with symptoms and nothing ever came from it. After attending this GP I was sent forward for further investigations and was given a diagnosis and went on for surgery. This changed by life - thank you
Visited June 2023
Review titled Hyde Park Surgery
Replied on 30 January 2024
Thank you for taking time to give positive feedback to the surgery, it is much appreciated by the GPs. Thank you again.