Horizon Healthcare
3-5 Burton Road, Derby, DE1 1THContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled A good practice
Rated 4 stars out of 5
by David Keeling - Posted on 04 September 2024
Sometimes when making an appointment with a doctor your put with a paramedic and that’s ok some of the time But when I really needed to see a doctor I actually got to see one and he also then made me an appointment to see him one week later for a follow up The reception staff at horizon healthcare burton road are polite and friendly and that’s unusual for doctors receptionists The medical staff are brilliant the only improvement I can suggest is to stop using paramedics and put patients with doctors
Visited August 2024
Horizon Healthcare has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by K Woollett - Posted on 04 September 2024
Saw doctor he made referral and all sorted within two weeks. Felt very confidant talking to doctor . From the minute I booked in to when I left I felt more confident.
Visited August 2024
Horizon Healthcare has not yet replied.
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Review titled Visit to see the GP
Rated 3 stars out of 5
by Anonymous - Posted on 04 September 2024
Experience the visit with the GP went well questions asked were answered by the GP the staff on reception were good and friendly
Visited August 2024
Horizon Healthcare has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Safah - Posted on 16 August 2024
I got seen within 15 minutes of my appointment time. Also the good thing is that they call you back when in a queue, rather than holding on the phone
Visited August 2024
Horizon Healthcare has not yet replied.
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Review titled After 40 years...
Rated 5 stars out of 5
by Peter Inett - Posted on 13 August 2024
Appointment was on time, easy and I left with one less thing to worry about. Oh, and 40 years isn't how long it took them to answer the phone, that was 30 minutes.
Visited August 2024
Horizon Healthcare has not yet replied.
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Review titled Great 1 off
Rated 2 stars out of 5
by Anonymous - Posted on 04 September 2024
After having issues with practice on and off for yrs, I finally had appointment with Dr - - -and I’m finally getting to the bottom of my problems and although she only works two days I will endeavour to only see this doctor in future as she gets things moving and doesn’t fob you off or ignore any issues you raise with her. We need more like her
Visited August 2024
Horizon Healthcare has not yet replied.
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Review titled Great Practice and Service
Rated 5 stars out of 5
by Sylvia Dlamini - Posted on 17 August 2024
The service i received was very excellent and i was happy, i wish all GP Surgeries could do the same
Visited August 2024
Horizon Healthcare has not yet replied.
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Review titled Brilliant practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
I have been with charnwood surgery since I was a child I have never had any complaints with the service at the practise the nurses and doctors treat you with respect and dignity I know sometimes it's hard to get through to get an appointment but the call back system is brilliant and doctor I saw was brilliant very friendly and sorted my problem out keep up the good work everyone
Visited August 2024
Horizon Healthcare has not yet replied.
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Review titled Great Doctors
Rated 5 stars out of 5
by Philip Bradley - Posted on 20 August 2024
Very quick getting an appointment, seen on time and doctor saw me for multiple reasons unlike others that will only see you for one thing.
Visited August 2024
Horizon Healthcare has not yet replied.
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Review titled An Emergency appointment with paramedic.
Rated 3 stars out of 5
by Frankie - Posted on 06 August 2024
The paramedic was extremely concerned about how many times that I had been admitted through the Accident and Emergency Department at the Royal Derby Hospital.
Visited August 2024
Horizon Healthcare has not yet replied.