Hereward Medical Centre
Exeter Street, Bourne, Lincolnshire, PE10 9XRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Service
Rated 5 stars out of 5
by Tom McWilliams - Posted on 10 October 2024
The booking of a slot for my flu jab was very easy as was the checking in on the day. Very helpful and friendly reception and medical staff. Thank you for looking after us so well.
Visited October 2024
Hereward Medical Centre has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
I went for my Flu and covid jabs a couple of weeks ago. Very good organistion. I was in and out within 5 minutes.
Visited September 2024
Hereward Medical Centre has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Peggy - Posted on 09 October 2024
The doctor called me at the correct time and assured me about my blood pressure and advised me to have a blood test. He also put an order in for my new prescription along with my repeat prescriptions. He was extremely helpful and reassuring.
Visited September 2024
Hereward Medical Centre has not yet replied.
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Review titled Very good practice
Rated 5 stars out of 5
by Christina Lomas - Posted on 18 December 2023
I had my asthma review today with a nurse she was great and she wait through with my inhalers thanks for a good service
Visited December 2023
Review titled Hereward Medical Centre
Replied on 20 December 2023
Dear Ms Lomas Thank you for your kind feedback following your appointment with the asthma nurse. We are very pleased to hear that it was a positive experience and your comments will be shared with the nurse. Happy Christmas! Kind regards
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Review titled Outstanding practice.
Rated 5 stars out of 5
by Andy Vaughan - Posted on 15 October 2024
Brilliant well run, organised and friendly team. The lady at reception was polite and helpful. When in the queue the patients were in good spirits. After a five minute queue, the young lady directing patients was lovely and finally the two ladies within the surgery, one on computer and the other injecting were a credit to the practice- thank you, keep up the good work- many thanks Andy Vaughan.
Visited October 2023
Hereward Medical Centre has not yet replied.
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Review titled Vacination
Rated 2 stars out of 5
by Brian Moran - Posted on 20 October 2024
Within hours, I was experiencing severe pain where I was injected. Two weeks later I still have pain.
Visited October 2023
Hereward Medical Centre has not yet replied.
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Review titled Great Care
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2023
I am a huge fan of the doctrin platform - it works well for me around children/work commitments. I always receive a prompt response. Today the clinician assessed that I needed to be seen face to face. I was seen by both a nurse practitioner and a GP, I had a thorough assessment and given appropriate advice and treatment. The whole process was streamlined and efficient! I appreciate how much pressure your staff are under but all were kind, polite and understanding! Thank you so much!
Visited August 2023
Review titled Hereward Medical Centre
Replied on 21 August 2023
Dear Patient Thank you for taking the time to post this lovely feedback regarding Doctrin and your recent interaction with the practice. Your comments are much appreciated and will be shared with the whole team. Kind regards.
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Review titled Great service
Rated 5 stars out of 5
by Karen Wood - Posted on 20 June 2023
At about 9.30am on a Monday morning I booked a telephone consultation for 2.30pm that day using the app. I was very pleased to get one knowing how busy Mondays usually are. My phone then rang less than 5 minutes later as the GP concerned had a gap in her timetable. My problem was quickly dealt with and I was able to collect my prescription within an hour. I have always found the service from Hereward Practice to be first class but this time even exceeded expectations. Thank you.
Visited June 2023
Review titled Hereward Medical Centre
Replied on 29 June 2023
Dear Karen Thank you for taking the time to post a review of your recent experience; it is much appreciated and will be shared with the team. Kind regards.
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Review titled Excellent care
Rated 5 stars out of 5
by Anonymous - Posted on 16 June 2023
I had a problem requiring an urgent appointment and was treated with kindness and respect by the receptionist. I was given an urgent appointment and received a telephone call within 30 minutes and a subsequent face to face appointment 15 minutes later. I received a thorough assessment and after a telephone consultation to a specialist department at Peterborough City Hospital, was forwarded A & E for further tests and treatment. The service and care I received was timely, professional and all staff involved were very kind. Thanks to everyone at Hereward for providing excellent care with that extra human kindness, especially as the NHS is facing many challenges at the moment.
Visited June 2023
Review titled Hereward Medical Centre
Replied on 29 June 2023
Dear Patient Thank you so much for posting this review of your recent experience at the practice, which will be shared with the whole team. We hope you are recovering well. Kind regards.
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Review titled Incredibly helpful chasing-up
Rated 4 stars out of 5
by Anonymous - Posted on 29 June 2023
I went to the group practice for a “To whom it may concern” letter. Receptionists were great at chasing up the progress of this (even though it was my own fault for leaving it too late!). I managed to collect my letter in time, as another GP kindly signed it, rather than waiting for first GP to come in for their next shift. Very kind. Very dedicated. Very efficient. I’m grateful 😊
Visited June 2023
Review titled Hereward Medical Centre
Replied on 29 June 2023
Dear Patient Thank you for taking the time to leave positive feedback following your recent contact with the practice; it is much appreciated and we will share your comments with the team. Kind regards.