Health Partners at Violet Melchett
30 Flood Walk, London, SW3 5RRContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Health Partners at Violet Melchett.
Reviews
-
Review titled Good practice
Rated 4 stars out of 5
by Debora - Posted on 13 August 2024
Waiting time for an appointment is reasonable. And when you get in you’re treated with care and professionally.
Visited August 2024
Review titled Health Partners at Violet Melchett
Replied on 14 August 2024
Dear Debora, Thank you for taking the time to leave feedback. It is good to hear you didn't have a long wait for an appointment, and you were treated with care and professionalism. Best wishes, Warwick Young Practice Manager
-
Review titled Brilliantly efficient compared to my previous practice
Rated 5 stars out of 5
by Brooks-Ward Simon - Posted on 20 August 2024
Very impressed. Receptionist lined up a call with the pharmacist, who sorted out my prescription within 24 hours. Couldn’t have been more helpful.
Visited August 2024
Health Partners at Violet Melchett has not yet replied.
-
Review titled Great Service
Rated 5 stars out of 5
by John Hirrel - Posted on 07 August 2024
I joined the surgery in May and I want to say a huge Thank You 💞 to the Staff and the people at the surgery as they are very helpful supportive and kind I have had 3 dealing s with the surgery and all went above and beyond to help as the last surgery was a nightmare I am still waiting for phone calls. So I would like to say again Thank You Very Much 🌹
Visited August 2024
Review titled Health Partners at Violet Melchett
Replied on 07 August 2024
Dear John, It is great to hear your positive feedback since you joined the practice in May. I will share it with the team. Best wishes, Warwick Young Practice Manager
-
Review titled Lovely experience!
Rated 5 stars out of 5
by Anonymous - Posted on 10 July 2024
My nurse was absolutely lovely at my appointment today! She was very warm and made me feel relaxed. A very quick appointment which was lovely
Visited July 2024
Review titled Health Partners at Violet Melchett
Replied on 11 July 2024
Dear Patient, Thank you for you feedback regarding your appointment with the nurse. I'm glad she was able to put you at ease during the appointment, and it was a positive experience. Best wishes, Warwick Young Practice Manager
-
Review titled brilliant engagement
Rated 5 stars out of 5
by jw - Posted on 04 July 2024
could not speak higher of the attending nurse with her confidence of knowledge presented with warmth and compassion. thank you so much!
Visited July 2024
Review titled Health Partners at Violet Melchett
Replied on 09 July 2024
Dear Patient, Thank you for taking the time to share your feedback about our nurse. I will ensure it is shared with her. Best wishes, Warwick Young Practice Manager
-
Review titled Professional
Rated 5 stars out of 5
by Ana Maria Mosley - Posted on 19 June 2024
The nurse was highly professional. Very quick, smiley and very gracious. The most pain free, ‘comfortable’ smear test I’ve ever had. And I’ve had many!
Visited June 2024
Review titled Health Partners at Violet Melchett
Replied on 19 June 2024
Dear Ana-Maria, Thank you for your feedback regarding your appointment with the nurse. I will ensure it is shared with her. Kind regards, Warwick Young Practice Manager
-
Review titled Excellent Practice
Rated 4 stars out of 5
by Naseem Ahmad - Posted on 24 June 2024
As I came back from Pakistan, after about 7 months . On 19th June at about 11 o clock ,I went to visit the surgery to make an appointment with the GP . The receptionist, helped me to get my BP & arterial fibrillation checked by a staff member without me making any such complaints & that was great ! Also for my back problem , the receptionist,arranged for an appointment with a physiotherapist on the same day evening. And she prepared my prescription and sent it to the pharmacy then & there . She also dealt my report from options & passed it to the GP as I requested for a referral for an eye specialist . That all happened in one day over a few hours & that was really a pleasant surprise for me - all in one day !! I For my eyes issue ,I would really like to explain because I am going through a very painful time ! when I was under dermatology treatment in Chelsea & Westminster Hospital about 2 years ago . The dermatologist gave me good treatment but for my itchy eyes she said I should see an eye specialist as they don’t treat the eye problems & that they only treat the skin problems ) So for my itchy eyes, I was always suggested to use teardrop which I have been using for over 35 years . I even mentioned my this problem to the respected GP , optician , different pharmacist but all of them said for the only tear drops for dry eyes that only they aresoothing .one of the respected GP prescribed “ Catacrom drops but unfortunately nothing helped to cure the itching yet !! I am sorry but I had to put down my crucial issues especially , for the eye to bring them into your kind notice .Otherwise ,on the whole I ,am quite satisfied with my surgery for the treatment & help it offers .Infact all the staff are kind & helpful . Today I happened to go to the Earls Court Health and Well-being Centre and there the receptionist, From her busy schedule she helped me to download the forms for Physiotherapy . In past,also she’s always been polite & helpful. I thank all the staff for being so helpful and cooperative & strongly feel for a referral for my friends and family for registering with Violet Melchet surgery . I hope I also get a face to face appointment with a G P soon , which I am waiting for . Thank you .
Visited June 2024
Review titled Health Partners at Violet Melchett
Replied on 09 July 2024
Dear Naseem, Thank you so much for your detailed feedback. I am glad that our receptionist could facilitate a comprehensive check-up for you, including your blood pressure and arterial fibrillation review. It is also great to hear that the same-day arrangement for your physiotherapy and the prompt processing of your prescription and referral requests were helpful to you. Regarding your eye condition please do call us to arrange an appointment with a GP. Thank you for your kind feedback about our staff’s helpfulness, at the Earls Court Health and Wellbeing Centre. I will ensure your feedback is shared with the team. Kind regards, Warwick Young Practice Manager
-
Review titled Friendly nurse
Rated 4 stars out of 5
by Kyoko Kikuchi - Posted on 13 May 2024
The appointment was on time, everything clearly explained and the nurse was very friendly and reassuring.
Visited May 2024
Review titled Health Partners at Violet Melchett
Replied on 14 May 2024
Dear Kyoko Kikuchi, Thank you for taking the time to leave feedback. I have shared it with our nurse. Best wishes, Warwick Young Practice Manager
-
Review titled The best blood draw
Rated 5 stars out of 5
by Sue Kubly - Posted on 22 May 2024
The best blood draw I have ever had taken. Excellent practitioner. Five star! Very thoughtful wonderful personality, courteous Soothing knowledgeable. Well trained the highest standard I have experienced in this kind of medical profession .
Visited May 2024
Review titled Health Partners at Violet Melchett
Replied on 11 June 2024
Dear Sue, Thank you for the lovely feedback regarding your phlebotomy appointment with our Healthcare Assistant. I will ensure this is shared with him. Best wishes, Warwick Young Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 May 2024
Efficient & easy check in, no waiting line, just a straight forward via screen service Timely appointment- no delays or waiting Friendly and highly professional nurse Smooth painless test Overall- quick, easy and positive experience
Visited May 2024
Review titled Health Partners at Violet Melchett
Replied on 16 May 2024
Dear Patient, Thank you for taking the time to leave feedback . It is great to hear it was such a positive experience. I have shared your feedback with the team. Kind regards, Warwick Young Practice Manager