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Hart Health Partnership

Church Road, Fleet, Hampshire, GU51 4PE

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Reviews

Displaying 11 to 13 of 13

  1. Review titled Impossible to get appointment

    Rated 2 stars out of 5

    by Anonymous - Posted on 23 December 2022

    I’m sure that the doctors are all good, but boy is it impossible to get an appointment here. What’s the point in building all the new houses in fleet if it can’t cope with medical needs. My partner has had a bad stomach for a long time I finally persuaded him to let me do an e-consult which I did, but after a week heard nothing. He called finally to arrange an appointment only to be told there was no one available and that they’ll try and get round to looking at the form. I sincerely hope he doesn’t have a serious ailment because if so I will hold the surgery responsible for delaying the opportunity to help him. Might as well just do away with the practice altogether and allow us all to live by the will of the gods. To the government - stop building new homes in areas without having appropriate infrastructure and facilities for the people who live here already.

    Visited December 2022

    Report as unsuitable

    Hart Health Partnership has not yet replied.


  2. Review titled Terrible

    Rated 1 star out of 5

    by Miss simms - Posted on 19 December 2022

    I have been trying to get an emergency appointment for my mother who is 61 and had serious asmath. I called at 8.20 this morning to a recored message to say they are not taking any more patients today. This is discussing. I've tried calling 111 but 4 hours later no answer. Uou can understand why a and e is overwhelmed when surgery's won't help

    Visited December 2022

    Report as unsuitable

    Hart Health Partnership has not yet replied.


  3. Review titled impossible to see a gp

    Rated 2 stars out of 5

    by Anonymous - Posted on 10 November 2022

    told by a nurse I need to book in to see a GP. Then told by reception I had to phone Monday morning to book. I was one of 40 callers and could not hold as I had to return to work. Tried again later, same problem. Finally got through and told there are no appointments and to complete an online form as this was the quickest route to contact a GP. GP texts to say book an appointment. Unfortunately, this has been my experience every time I have needed a consult. I am unsure how elderly patients manage this system. Also, there is one receptionist who needs to be trained how to talk to people in distress or feeling over sensitive/unwell. I find her very officious and rude. The others are lovely and remain calm and empathetic

    Visited November 2022

    Report as unsuitable

    Hart Health Partnership has not yet replied.