Gateways Gp Surgery
Andrew Close, Porters Park Drive Shenley, Radlett, Hertfordshire, WD7 9LPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient and professional
Rated 4 stars out of 5
by Peter Cross - Posted on 29 November 2022
Previously I have found it a bit overwhelming in the early stages of diagnosis, what with various test results to get my head around. So thank you so much to the Doctor for explaining the results concisely, checking my understanding, and most importantly agreeing the actions moving forward.
Visited November 2022
Review titled Gateways Gp Surgery
Replied on 08 December 2022
Good morning Mr Cross Many thanks for your feedback and we do apologise for the delay in our response. We will feed-back to the staff who managed your last consultation. We wish you well. Management.
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Review titled Fantastic Service from reception to GPs
Rated 5 stars out of 5
by Mrs Joyce Logan - Posted on 24 November 2022
What an amazing compassionate service from everyone at Woolton Medical Centre from telephone call, reception to the GP visit to my mum at home. We recognise the Medical Centres work tirelessly and the compassion shown from the team is outstanding, we as a family feel they all care which reassures us. We can’t thank them enough for their outstanding values and care. Well done to everyone at Woolton Medical Centre Woolton Liverpool.
Visited November 2022
Review titled Gateways Gp Surgery
Replied on 08 December 2022
Dear Mrs Logan This is Red House Surgery and not Woolton Medical Centre, Please contact Woolton Medical Centre and give them the feed-back direct. We wish you well. Managemnt Team
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Review titled Terrible practice
Rated 1 star out of 5
by Tina Sharp - Posted on 10 November 2022
I had a phone appointment yesterday, the doctor said that he would send a prescription to the pharmacy. No prescription at pharmacy. It’s for whiplash. When l visited surgery, they checked records and said it wasn’t on doctors notes to prescribe pain killers and I needed to speak to doctor. He wasn’t in till Monday it’s now Thursday. I asked if another doctor could prescribe painkillers and they said no as they hadn’t seen me. Through no fault of my own I now need to ring back tomorrow to call anything between 150 to 250 times before I get through, to be told I can’t get an appointment as they will be gone. Surely as this a doctor error then they should get another doctor to sort this out asap. I had a very rude receptionist who wouldn’t let me finish my sentences and another told me to be quiet when I got upset as she couldn’t hear the person on her call. This practice is taking on new patients but obviously can’t give appts to patients they have got. Totally let down by this surgery on endless occasions and staff are rude. I have a memory problem and also forget to start ringing at 8am, which means by time I remember and after the numerous calls to get through then they are gone. This surgery has seriously gone down hill
Visited November 2022
Review titled Gateways Gp Surgery
Replied on 11 November 2022
Good afternoon Our records indicate that you are not registered with us. We do not have any Tina Sharp, unless you have been registered with a different name. Our surgery is based in Hertfordshire - Radlett, Shenley and Park Street. Many thanks, Management