Front Street Surgery
14 Front Street, Acomb, York, North Yorkshire, YO24 3BZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled First class care from all at Front Street
Rated 5 stars out of 5
by Ian Archibald Calder Craig - Posted on 16 March 2023
Phoned surgery advised receptionist of symptoms, told would pass to doctor and told doctor would phone me that morning, which she did, as a result of this it was followed by a face to face at surgery, followed by blood test and ecg next day with practice nurse. further tel appt with doctor next day to discuss results. Advised to reduce current meds and that she would phone me in 3 days time to check on progress. Recieved call as promised and this was then followed up by further call at an agreed time. After further discussion appointment made for further tel appt in 4 weeks. At a time when surgeries are under tremendous pressure and attracting a lot of criticism. I can only thank all the front street staff for how quickly and efficiently they dealt with and are dealing with me and my health. Thankyou.
Visited March 2023
Front Street Surgery has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 10 February 2023
I moved recently and I’m new to this practice. Every point of contact has been welcoming and helpful, from accessing online systems to receiving treatment. Thank you, Front Street - such a tonic!
Visited February 2023
Front Street Surgery has not yet replied.
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Review titled Reception rude
Rated 1 star out of 5
by Stuart Watson - Posted on 21 December 2022
Receptionist put the phone down on me after I requested to speak to manager or supervisor. As far as I’m aware I was not rude I didn’t swear I just didn’t except two weeks for an appointment was acceptable for what I think was a mistake by the practice to not keep me on Statins for high blood pressure which I am very worried about.
Visited December 2022
Front Street Surgery has not yet replied.