FRANCIS GROVE SURGERY
The Courtyard, 8 Francis Grove, Wimbledon, London, Greater London, SW19 4DLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very good NHS practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2024
The doctors and other practice staff are very helpful. The NHS is not “broken” if this practice is anything to judge by. It was easy to book an appointment for the same day, there was minimal delay when I got there, and the doctor was helpful.
Visited December 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Great attention
Rated 5 stars out of 5
by Alison Thom - Posted on 02 December 2024
Receptionist was understanding and helpful. I had an emergency appointment and the doctor was very thorough, considerate and very reassuring. Excellent attention and care given to my son.
Visited November 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2024
I visited this surgery as a visitor as unwell whilst staying with my daughter. The attention I received was amazing from start to finish. Even the receptionist called twice to ensure I was kept informed which was incredible. I am very grateful.
Visited November 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled A fantastic surgery
Rated 5 stars out of 5
by Anonymous - Posted on 02 December 2024
Identified request as an emergency. Booked a next day appointment. Took immediate action after appointment. Dr made a follow up appointment. Received a call from outside medical centre within the week for an appointment 2 weeks later.
Visited November 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Telephone consultation
Rated 5 stars out of 5
by Anonymous - Posted on 03 December 2024
I had a telephone consultation call which, although not usually as good as a face to face meeting, covered the main issue well and another appointment was fixed to discuss further the suggested treatment options. The advice was clear and straightforward and the "meeting", from the patient's perspective, very satisfactory.
Visited November 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Very responsive
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
I left a non urgent message and was called back within 24 hours. Speedy onward referral for further tests.
Visited October 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled delays to appointments
Rated 2 stars out of 5
by Anonymous - Posted on 14 October 2024
came in for an appointment within 5 mins of my designated time slot. checked-in via the screen and the prompt at the end told me there was a 45 minute delay. Be great if the office staff could advise of any lengthy delays to appointments (20mins+ perhaps) via a text message before they turn up at the practice. Saves patient having to sit around waiting in reception - In my case I'd told my own work colleagues i'd be away for 40-45mins and ended up being away for 1.40 mins instead. Just some basic comms...
Visited October 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Feel Blessed To Have This Surgery
Rated 5 stars out of 5
by Deborah Lloyd - Posted on 09 October 2024
I had a very positive experience and the visit to Raynes Park was like visiting a private clinic. My bunions referral for St George’s came very quickly
Visited October 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled So far, so good
Rated 4 stars out of 5
by Rachael - Posted on 30 October 2024
I have been registered at Francis Grove Clinic for 3 months, having recently moved from overseas. The onboarding process has been very thorough and efficient. I have seen a pharmacist re. existing prescriptions and two different nurses for blood test and a health check. Everyone I have dealt with has been friendly, thorough and efficient. I haven't needed to see a GP yet, so can't comment on appointment availability.
Visited October 2024
FRANCIS GROVE SURGERY has not yet replied.
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Review titled Professional and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
Very kind and professional. Listened to my concerns and took time to explain options. Would definitely recommend
Visited October 2024
FRANCIS GROVE SURGERY has not yet replied.