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FRANCIS GROVE SURGERY

The Courtyard, 8 Francis Grove, Wimbledon, London, Greater London, SW19 4DL

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 10 of 54

  1. Review titled Good practice

    Rated 5 stars out of 5

    by Christina Carr - Posted on 03 September 2024

    Experienced pleasant and efficient attention on my visit and I achieved what I was expecting - the response to my questions and answers received by the nurse was most helpful and put my mind at rest

    Visited September 2024

    Report as unsuitable

    FRANCIS GROVE SURGERY has not yet replied.


  2. Review titled Fantastic practice

    Rated 5 stars out of 5

    by Gillian Tame - Posted on 03 September 2024

    I’ve been with Francis Grove (previously Queens Road) for 34 years now and have always had a superb service from all staff. I called on Monday morning, had an appointment 2 hours later and an x Ray half an hour after that. Exceptional

    Visited September 2024

    Report as unsuitable

    FRANCIS GROVE SURGERY has not yet replied.


  3. Review titled Very Good attention

    Rated 5 stars out of 5

    by Reme - Posted on 03 September 2024

    Fast attention and doctor call replay. Doctor really listen my health problem and gives to me the best recommendation to improve my health.

    Visited August 2024

    Report as unsuitable

    FRANCIS GROVE SURGERY has not yet replied.


  4. Review titled Responsive practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 03 September 2024

    I emailed a query and had a response within an hour and a call from the GP the next day. We discussed my test results and my home blood pressure readings and agreed a way forward.

    Visited August 2024

    Report as unsuitable

    FRANCIS GROVE SURGERY has not yet replied.


  5. Review titled Unaware of eye surgery options

    by MALCOLM GREEN - Posted on 03 September 2024

    I sought advice on the options available to me about a forthcoming YAG procedure but the GP I saw acknowledged that I knew more than they did. I really wanted information about waiting times for the various options, but no information was available. I have subsequently given up on the NHS and gone private.

    Visited August 2024

    Report as unsuitable

    FRANCIS GROVE SURGERY has not yet replied.


  6. Review titled Excellent practice.

    Rated 5 stars out of 5

    by Anonymous - Posted on 16 September 2024

    Excellent care and advice, with no hurry or fuss. I was looked after well and felt confident and reassured by the advice I was given.

    Visited August 2024

    Report as unsuitable

    FRANCIS GROVE SURGERY has not yet replied.


  7. Review titled Stunning Service and Great Practice

    Rated 5 stars out of 5

    by Karl - Posted on 03 August 2024

    This review is in regard to the excellent support and treatment I received following my fall whilst on Holiday. The care and support I received was provided by one of the excellent Practice Nurses and a brilliant trainee who was on placement. This care was consistently excellent over this period.

    Visited August 2024

    Report as unsuitable

    Review titled FRANCIS GROVE SURGERY

    Replied on 08 August 2024

    Dear Karl, Thank you so much for leaving a review, i will feed this back to our trainee nurse, i'm sure she will be delighted to read this. Appreciate you taking the time to review us Kind Regards Lynsey Practice Business Manager

    Report as unsuitable


  8. Review titled Great medical care

    Rated 5 stars out of 5

    by Ashley Hart - Posted on 03 September 2024

    The appointment was on time and the member of staff was very polite, re-assuring, attentive and very careful. They explained what they were going to do and then proceeded.

    Visited August 2024

    Report as unsuitable

    FRANCIS GROVE SURGERY has not yet replied.


  9. Review titled Caring Practice

    Rated 5 stars out of 5

    by Anonymous - Posted on 01 August 2024

    All the staff which I came into contact to really helped and cared for me. From the receptionist who guided me through the website to booked an online appointment, to the nurse who made me feel relaxed and listened to. It is very hard to find a good GP currently however I am glad I chose this one to be mine.

    Visited July 2024

    Report as unsuitable

    Review titled FRANCIS GROVE SURGERY

    Replied on 08 August 2024

    Dear patient, This made me smile-Thank you! I'm so delighted that your experience has been so positive, most of us do our work because we want to help patients and i'm glad this came across to you. Kind Regards Lynsey Practice Business Manager

    Report as unsuitable


  10. Review titled Good consultation with my regular GP

    Rated 5 stars out of 5

    by Steve Robinson - Posted on 31 July 2024

    I was given a timely appointment (within 4 days) using the website appointment request system. Got to see the doctor I wanted to discuss an ongoing problem I had talked with them about a year ago. As always the GP was attentive and thorough and is sending me for blood tests with the results to be reviewed in about a week with the same doctor. . A very satisfactory consultation from my point of view.

    Visited July 2024

    Report as unsuitable

    Review titled FRANCIS GROVE SURGERY

    Replied on 08 August 2024

    Dear Steve, Thanks for taking the time to leave us a review. Its lovely to hear that you are happy with the service you received and good to see you have been able to get continuity with the GP you wanted to see. Kind Regards Lynsey Practice Business Manager

    Report as unsuitable