Dinnington Group Practice
15 Quarry Lane, Sheffield, South Yorkshire, S25 4DBContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Dinnington Group Practice.
Reviews
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Review titled Response
Rated 5 stars out of 5
by M.dawes - Posted on 23 February 2023
Called to book an appointent .Very helpful , polite and understanding.great service as you would hope for, from a doctors surgery
Visited February 2023
Review titled Dinnington Group Practice
Replied on 21 March 2023
Thank you for your positive comments. I will make sure that your comments are passed to the team. Thank you, Carl Raynes Patient Services Manager
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Review titled Efficient communication
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2023
Filled in an online enquiry form out at roughly 1pm. By 4pm the surgery had text to tell me the doctor had looked at it and booked me an appointment to see the doctor within a few days. Excellent and efficient service.
Visited February 2023
Review titled Dinnington Group Practice
Replied on 21 March 2023
Thank you for your comments, The new system of being able to contact the surgery online through our website is proving very popular and efficient for all. Thanks again, Carl Raynes Patient Services Manager
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Review titled Always helpful
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2023
Everytime I’ve phoned I’ve always spoken to a lovely receptionist and 9 times out of 10 get an appointment very helpful and friendly staff
Visited February 2023
Review titled Dinnington Group Practice
Replied on 21 March 2023
Thank you for your positive feedback. All available clinicians are full everyday and appointments are sometime scarce. We do try and see as many people as possible or advice where they can also go for help. Thank you, Carl Raynes Patient Services Manager
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Review titled Great practice
Rated 5 stars out of 5
by Susan Mcanespie - Posted on 13 January 2023
Receptionist very helpful found me a appointment after taking time to ring me back then rang me back after getting a cancellation brought my appointment forward
Visited January 2023
Review titled Dinnington Group Practice
Replied on 09 February 2023
Thank you for taking the time to post these positive comments. Reception is a tough place to work at the moment and positive feedback like this always gives the team a lift. Carl Raynes Patient Services Manager Dinnington Group Practice
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Review titled Great practice
Rated 5 stars out of 5
by Vicky - Posted on 25 January 2023
Was really nice the recepitist understood my concerns was really helpful would recommend this doctors always nice and polite
Visited January 2023
Review titled Dinnington Group Practice
Replied on 09 February 2023
Thank you Vicky for taking the time to let us know about your positive experience. Carl Raynes Patient Services Manager Dinnington Group Practice
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Review titled Great practice
Rated 4 stars out of 5
by Louisa mangham - Posted on 16 January 2023
The surgery responded to me within an hour which I thought was quite a quick response. The receptionist was very helpful as well. Very happy.
Visited January 2023
Review titled Dinnington Group Practice
Replied on 17 January 2023
Thank you for your kind words. I will pass this feedback to the reception team. The reception team are under massive pressure at the moment and positive feedback like this is always a boost.
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Review titled Caring helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2023
Every staff member I have had contact with has been kind and understanding. The doctors actually listened to my concerns and I felt had time for me. The reception staff are friendly and Work so hard and efficiently. I couldn't ask for better treatment in these very difficult times for our amazing NHS
Visited January 2023
Review titled Dinnington Group Practice
Replied on 09 February 2023
Thank you for your kind words and understanding about the difficult times the NHS faces. Carl Raynes Patient Services Manager Dinnington Group Practice
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Review titled Great practice
Rated 5 stars out of 5
by Susan Mcanespie - Posted on 13 January 2023
Receptionist very helpful found me a appointment after taking time to ring me back then rang me back after getting a cancellation brought my appointment forward
Visited January 2023
Review titled Dinnington Group Practice
Replied on 09 February 2023
Thank you for taking the time to write this post. Your kind words will be passed to the reception team. Carl Raynes Patient Services Manager Dinnington Group Practice
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Review titled Good practice
Rated 5 stars out of 5
by Madeleine Roberts - Posted on 09 January 2023
The receptionist I spoke to over the phone was very cheerful and extremely helpful. She dealt with my situation efficiently and was very professional.
Visited January 2023
Review titled Dinnington Group Practice
Replied on 17 January 2023
Thank you for your positive feedback. The role of a receptionist is very demanding especially in these times of unprecedented demand. I will pass your positive comments to the team. Carl Raynes Patient Services Manager Dinnington Group Practice
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Review titled Great service overall
Rated 5 stars out of 5
by Anonymous - Posted on 30 January 2023
I was very pleased with how urgently the team acted to get my daughter an early appointment after finding out her presenting symptoms. The receptionist gave me an available afternoon appointment but she quickly called me back to offer an urgent early appointment after discussing my daughter’s symptoms with doctor. Happy with GP service.
Visited January 2023
Review titled Dinnington Group Practice
Replied on 09 February 2023
Thank you for your kind words and positive feedback. Carl Raynes Patient Services Manager Dinnington Group Practice