Colne Road Surgery
34-36 Colne Road, Burnley, Lancashire, BB10 1LSContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Colne Road Surgery.
Reviews
-
Review titled Booking an appointment
Rated 4 stars out of 5
by Anonymous - Posted on 12 November 2024
I needed to book an appointment for a blood test. After a short time on hold I managed to get an appointment the receptionist was very helpful.
Visited November 2024
Review titled Colne Road Surgery
Replied on 12 November 2024
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
-
Review titled Great practice
Rated 4 stars out of 5
by Stephen Smith - Posted on 05 November 2024
Phoned for a appointment but was told I would get a call by 12.00 and got a call at 11.00 with a appointment
Visited November 2024
Review titled Colne Road Surgery
Replied on 05 November 2024
Hi Stephen, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Helen Slater Practice Manager
-
Review titled Helpful
Rated 4 stars out of 5
by Anonymous - Posted on 07 November 2024
The receptionist dealt with my query this morning regarding my son's eczema. Her manner was very professional and polite and she was very willing to find a solution to the problem. Thankyou for your kind and pleasant manner in dealing with my query.
Visited November 2024
Review titled Colne Road Surgery
Replied on 07 November 2024
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Aasma Mahmood - Posted on 07 November 2024
Rang reception the Ladies on there was very helpful thankyou Really appreciate your service and your kindness
Visited November 2024
Review titled Colne Road Surgery
Replied on 07 November 2024
Hi Aasma, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
-
Review titled Rang fo a appt
Rated 4 stars out of 5
by Karen - Posted on 07 November 2024
Rang for a appt for my mum, was given a phone app for the same day, would have preferred a face to face, bit will await the xall
Visited November 2024
Review titled Colne Road Surgery
Replied on 07 November 2024
Hi Karen, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
-
Review titled Helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 05 November 2024
Very friendly staff had an issue and the receptionist helped me out sorting it quickly and had a Kind and friendly manner lovely staff
Visited November 2024
Review titled Colne Road Surgery
Replied on 05 November 2024
Hi, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
-
Review titled Great Service
Rated 4 stars out of 5
by IHSAN UL HAQ - Posted on 06 November 2024
I recently visited Colne Road Surgery in Burnley and was thoroughly impressed with the level of care and professionalism. The staff was friendly and efficient, making the registration process smooth and hassle-free. The doctors were attentive, taking the time to understand my concerns and providing clear, thorough explanations about my treatment options. The practice felt clean and well-organized, with a comfortable waiting area and minimal waiting time. I appreciated how easy it was to book an appointment, and I felt genuinely cared for throughout my visit. Colne Road Surgery is a great choice for anyone looking for dedicated healthcare professionals in Burnley. Highly recommend for quality, compassionate care.
Visited November 2024
Review titled Colne Road Surgery
Replied on 06 November 2024
Hi Ihsan, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Helen Slater Practice Manager
-
Review titled Fast service
Rated 5 stars out of 5
by Jack Pickering - Posted on 06 November 2024
Helped me out to get an appointment in a few weeks and helped out with a referral to a local chemist
Visited November 2024
Review titled Colne Road Surgery
Replied on 06 November 2024
Hi Jack, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 12 November 2024
Very caring, compassionate doctor who was sympathetic and reassuring. My experience was excellent and nothing could have been done better
Visited November 2024
Review titled Colne Road Surgery
Replied on 12 November 2024
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager
-
Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
Called with an issue and my problem was dealt with with reassurance and swiftness. Very easy to call and no long waits.
Visited November 2024
Review titled Colne Road Surgery
Replied on 07 November 2024
Dear Patient, Thank you so much for taking the time to leave this review! I will be sure to pass your kind words on to the rest of the practice staff! Kind Regards, Amanda Waterworth Assistant Practice Manager