Churchtown Medical Centre
137 Cambridge Road, Churchtown, Southport, Merseyside, PR9 7LTContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Churchtown Medical Centre.
Reviews
-
Review titled Strength to strength
Rated 5 stars out of 5
by Simon - Posted on 30 April 2023
Really genuinely cant fault the service, the econsult system is brilliant, when I was having some difficulty getting through, I sent a request through econsult. Two hours later got a phone from nurse, and was seeing the Doctor in the afternoon. Treated very nicely by polite reception staff and Doctor took time catching up with me properly. Excellent, and they definitely deserve to be acknowledged as an excellent example of NHS.
Visited April 2023
Churchtown Medical Centre has not yet replied.
-
Review titled Wonderful service lately, cant fault
Rated 5 stars out of 5
by George - Posted on 09 March 2023
Been here a long time, but I have to say I have received the best care in the last few months. Staff are caring and look after your needs, medication is renewed on time, I am called proactively for my review, and the new GP's are very good. Really happy with the service I have received.
Visited March 2023
Churchtown Medical Centre has not yet replied.
-
Review titled Very helpful
Rated 4 stars out of 5
by Anonymous - Posted on 06 March 2023
I have had need of assistance on three recent occasions and each time I have been very happy with the service I received. As always, the clinical staff were excellent and now I find the reception staff are very welcoming and doing all they can to help. Thank you.
Visited March 2023
Churchtown Medical Centre has not yet replied.
-
Review titled Totally inadequate
Rated 1 star out of 5
by Maria Morris - Posted on 30 March 2023
I attended with my Mother for her appointment today (23rd March). Due th earlier problems with appointments I had rang that morning on two separate occasions to confirm, date, time and location. On both occasions it was confirmed. We arrived in good time and using the electronic system to book in. It was successful and we asked the receptionist where to sit. She confirmed the booking again and we took seats to wait. We waited until 30 minutes after the time and then I checked again with reception only to be now told that the appointment was at a different surgery. They admitted that there are problems with the booking system and they was nothing they could do. My mother is 89 years old. This appointment was for a painful and intimate procedure and she was extremely upset by this unwarranted delay. This surgery is getting worse with totally unacceptable levels of service and delivery.I Please do something. Doctors take an oath to do no harm, this surgery should try to do some good!
Visited March 2023
Churchtown Medical Centre has not yet replied.
-
Review titled Great practice
Rated 5 stars out of 5
by Bernie - Posted on 23 May 2024
Went for a routine blood test and was early when booked in , sat down and was called in almost immediately and was home before my appointment time . Very pleased with the nurse and service . Thanks.
Visited March 2023
Churchtown Medical Centre has not yet replied.
-
Review titled Admin staff went above and beyond
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2024
Contacted them with a medical issue at 4.45pm on a Friday. The lovely lady on reception went back and forth between me and the doctor to get it sorted in record time. I really appreciated her help as I had expected to be told to visit a&e. A prescription for the weekend was sent to my pharmacy by 5.15! I wish I could thank her by name but this system doesn't allow that, but thank you!!
Visited March 2023
Churchtown Medical Centre has not yet replied.
-
Review titled Wonderful
Rated 5 stars out of 5
by Sam W - Posted on 17 March 2023
Cant fault the new Doctor, very thorough, I was a bit worried when our regular Doctor retired but the service is very good now, especially the admin team, and nurses Doctors are very good. Looked after my needs really well
Visited March 2023
Churchtown Medical Centre has not yet replied.
-
Review titled Brilliant service recently
Rated 5 stars out of 5
by John - Posted on 18 February 2023
I have been with Churchtown for over 15 years. Last few years it has gone through many changes but I have to say I have received the best service I have in the last 5 years. I spoke with one of the partners on the phone, he was very polite and immediately worked on solving my problem. I saw one of Doctors on Tuesday and he gave me a really good service. Over all the reception staff were happy and friendly compared to the usual service I have received in the many years at this place. Great to see so many positive changes, and I know how much pressure these people are under but they are still trying their best to give patients best service they can. Well done.
Visited February 2023
Review titled Churchtown Medical Centre
Replied on 20 February 2023
Dear Patient, Thank you so much for taking the time to send us your feedback. We appreciate all patient feedback and we are so happy to hear that your experience at Churchtown has met the high standard of service and care we aim to provide every patient with. If we can be of further support please do not hesitate to contact us. Kind Regards, Churchtown Medical Centre Team
-
Review titled Excellent imrovments
Rated 5 stars out of 5
by Linda - Posted on 03 February 2023
Long time patient, really lovely to see friendly faces, and good supporting staff. Doctor dealt with issues revolving around child quickly and booked me in for blood test. A week later I was also called in for review of my results, and overall pleasant services. New faces are pleasant, nice and know what they are talking about, and this is very different from a few months back
Visited January 2023
Review titled Churchtown Medical Centre
Replied on 06 February 2023
Dear Patient, Thank you so much for taking the time to send us your feedback. We appreciate all patient feedback and we are so happy to hear that your experience at Churchtown has met the high standard of service and care we aim to provide every patient with. If we can be of further support please do not hesitate to contact us. Kind Regards, Churchtown Medical Centre Team
-
Review titled Credit goes where credit is deserved
Rated 5 stars out of 5
by Samantha W - Posted on 21 January 2023
I have been with Churchtown for 4 years and have seen many changes. I have to say in my last visit the biggest change was how much nicer the new reception staff were. Also the GP went out of his way for me and my daughter despite it being very late in the day. Everybody is quick to be negative, but never say anything positive when they get a good service. I came on here especially to praise how hard they are working to provide a good service .
Visited January 2023
Review titled Churchtown Medical Centre
Replied on 06 February 2023
Dear Patient, Thank you so much for taking the time to send us your feedback. We appreciate all patient feedback and we are so happy to hear that your experience at Churchtown has met the high standard of service and care we aim to provide every patient with. If we can be of further support please do not hesitate to contact us. Kind Regards, Churchtown Medical Centre Team