Chorlton Family Practice
Chorlton Health Centre, 1 Nicolas Road, Chorlton Cum Hardy, Manchester, Greater Manchester, M21 9NJContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Chorlton Family Practice.
Reviews
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Review titled Dreadful . Go somewhere else if you can .
Rated 1 star out of 5
by Guido - Posted on 06 April 2024
Appointments are luck of the draw as to who you get after a 4 week wait . Merger with Corkland Road a disaster . Continuity of care gone out of the window . Reports from consultants not acted upon before being uploaded . Booking an appointment a laborious and time consuming process . You need us more than we need you attitude . Causing me more stress when I need less . Just had the worst face to face appointment I ever experienced .
Visited April 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
Thank you for taking the time to leave us a review. We continuously work to create good patient experience, and we’re sorry to hear that we haven’t met your expectations. We hope we can use your feedback to improve in the future. All the best, Management team at Chorlton Family Practice.
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Review titled Very Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 23 March 2024
A long time patient who has used the practice many times. Last week after a long running virus not getting better I contacted the surgery online and had a face to face appointment within two hours. I know all practices are extremely busy and things can be frustrating for all of us. However I was seen, assessed and referred for an X-Ray locally the next morning, as well as receiving medication. This was very efficient and great care. Thank you.
Visited March 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
Thank you for taking the time to post a review of our surgery. We are happy to hear about your positive experience. Our goal is always to exceed your expectations! Thank you, Chorlton Family Practice
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Review titled Fantastic GP
Rated 5 stars out of 5
by Jane - Posted on 24 March 2024
My GP gives me time to discuss my health issues and is very aware of my family situation, which bearing in mind how many people she sees, I think is remarkable. I trust her judgement and honesty and think she’s basically a good person. Can’t ask for more.
Visited March 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
Thank you for your review, this means a lot to our practice team. We do all we can to provide our patients with the service. It makes our day when a patient appreciates the hard work all of our staff put in. Thanks again, and we hope to make your next visit just as positive.
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Review titled Good Practice
Rated 4 stars out of 5
by Yasmin Basic - Posted on 23 March 2024
I have received very good care from this practice, both from doctors, nurses and reception staff. As I’m hard of hearing reception staff are very patient and kind and take time to speak with me. I was Referred very quickly for my hearing test Highly recommended.
Visited March 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
It’s lovely to hear your kind words of appreciation for our hard-working practice at Chorlton Family Practice. Thank you so much, CFP.
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Review titled Great resource
Rated 5 stars out of 5
by H Deeney - Posted on 23 March 2024
Entirely positive experience at every visit or remote contact Helpful and friendly staff at all levels I would recommend this facility to all residents of south Manchester wholeheartedly. I was recently having some problems with balance and was given every possible test with excellent feedback.
Visited March 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
We’re so happy to hear you had a positive experience at Chorlton Family Practice. Your review is much appreciated by the CFP team! Our whole practice team works very hard to provide a good service to our patients. Thank you from the CFP Team
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Review titled Urgent Appointment
Rated 5 stars out of 5
by Brenda Foster - Posted on 23 May 2024
I saw a lovely young lady GP who attended to me as an urgent patient. Then I went on to see lovely nurse to have my bloods done. Both very professional. I shall soon be on the mend. Thanks Cfp.
Visited March 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
We’re so happy to hear you had a positive experience at Chorlton Family Practice. Your review is much appreciated by the CFP team! Our whole practice team works very hard to provide a good service to our patients. Thank you from the CFP Team
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Review titled Poor repeat and emergency prescription service
Rated 2 stars out of 5
by Valerie Kaczurynski - Posted on 26 February 2024
I signed up for a repeat prescription service and had nothing but trouble. I did not received my repeat prescription on time. The chemist blamed the surgery for that. On Monday morning after 3 days without medication I requested the medication and specifically requested as an emergency sertaline.(this can be evidenced in the message I sent to the surgery). I later called in person at midday to ensure that the message had been received The receptionist said that she will pass the message to the Doctor that this is an emergency so that the medication can be signed and sent to Everest pharmacy today. I called the surgery at 5p and was told that she medication is on the way and should be ready to be picked within an hour. At 7 45 pm Everest still not received anything. This is shocking and deceitful and not professional at all.
Visited February 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
Thank you for taking the time to leave us a review. We continuously work to create good patient experience, and we’re sorry to hear that we haven’t met your expectations. We hope we can use your feedback to improve in the future. All the best, Management team at Chorlton Family Practice.
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Review titled Caring service
Rated 4 stars out of 5
by Anonymous - Posted on 23 March 2024
I was impressed by the caring service I received when I had a UTI. I could drop off a specimen in person and get a prescription quickly. I was followed up twice online to be sure the infection had cleared.
Visited February 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
Thank you for taking the time to post a review of our surgery. We are happy to hear about your positive experience. Our goal is always to exceed your expectations! Thank you, Chorlton Family Practice
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Review titled Good doctors. Terrible booking system
Rated 3 stars out of 5
by Anonymous - Posted on 11 January 2024
The doctors provide a good service. But the booking system is dreadful. The Practice Contact Form is almost always unavailable. Trying to contact by telephone is hopeless. I waited one hour yesterday without success. So today I went in person to book a telephone appointment with a GP for which purpose I had to be late for my volunteer commitment.
Visited January 2024
Review titled Chorlton Family Practice
Replied on 23 May 2024
Thank you for taking the time to leave us a review. We continuously work to create good patient experience. We have recently had anew phone sstem installed with call back features so hopefully this will help when patients call and they no longer have to stay on hold. We hope we can use your feedback to keep improving in the future. All the best, Management team at Chorlton Family Practice.
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Review titled Awful since the merger
Rated 1 star out of 5
by Debra Hillyard - Posted on 11 January 2024
This practice has gone right down the drain since the merger with Corkland Road. Nobody answers the phone. They ring my mum to ask questions when she has dementia and doesn't know what they want. It was so much better at Corkland Road.
Visited January 2024
Review titled Chorlton Family Practice
Replied on 24 May 2024
Thank you for taking the time to leave us a review. We continuously work to create good patient experience, and we’re sorry to hear that we haven’t met your expectations. We have recently had a new phone system installed with ring back features so hopefully you will see a difference when you call. All the best, Management team at Chorlton Family Practice.