Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding GP practice
Rated 5 stars out of 5
by Bill Bloom - Posted on 01 August 2023
Chatfield Medical Centre and it's staff, from the GPs to the nurses, receptionists etc is an outstanding GP surgery/practice. All the staff I have had contact with have been exceptional, being highly professional and always extremely helpful and very friendly and understanding.
Visited July 2023
Review titled Chatfield Health Care
Replied on 04 August 2023
Dear Bill Thank you for your feedback. We welcome and very much value feedback from our patients as we use this to help improve patient care and services which are both important to all of us working at the practice. Renata Johnstone Practice Manager.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 11 July 2023
The phone call was on time. The GP listened to me carefully to underdstand my expectations and combined with my health record he has been able to prescribe the right consultation.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to help improve patient care which is important to us as well as services. Renata Johnstone Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Stephen Greene - Posted on 21 July 2023
Great review consultation from my GP - professional and empathetic, and covered everything needed. Super as always.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Stephen thank you for your comments. We value feedback from patients as this helps us improve patient care and services for our patients. Patient care is very important to all of us at the practice. Renata Johnstone Practice Manager
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Review titled Great Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
Although the surgery doctor was running a bit behind she was very thorough with my examination making sure I understood what was being said to me
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. Thank you for understanding that doctors sometimes do run late and at least when you saw the doctor you were also given time. Renata Johnstone Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
Just like to say every time I visit the surgery never have to wait long for your appointment and doctors and nurses and at the reception are very good and helpful.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us improve patient care which is very important to us. It also helps us look at and improve the services we provide. Renata Johnstone Practice Manager.
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Review titled Good bunch of doctors
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2023
My experience of Doctors I have seen at this practice have all been very pleasant and have been very thorough with their examination and taken action on matters I have raised with my ailments fairly quickly. Some of the receptionist aren't as pleasant as some. I think it is reflected on their individual personalities and cultural backgrounds.
Visited July 2023
Review titled Chatfield Health Care
Replied on 14 August 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps with improving patient care and services. I will feedback your comments to the reception team and we have organised some further training for the whole reception team. If you wish to discuss the points you have raised please do contact me. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2023
Great service starting with receptionist. Was running late for appointment so had to reschedule appointment, thought I would have to wait days/weeks for another, but Got appointment within a few days. Had choices of either attending or over the phone. Doctor was excellent, leading from one issue to other relevant issues.
Visited July 2023
Review titled Chatfield Health Care
Replied on 05 July 2023
Dear Patient thank you for your comments. We valued feedback as we use it to improve patient care and services. As part of Wandsworth Primary Care Network (6 practices working together) we are looking at developing local services for our community. Renata Johnstone Practice Manager
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Review titled Very good practice
Rated 5 stars out of 5
by A Ryan - Posted on 18 July 2023
Reception staff and doctors are helpful and responsive in my experience. Usually no problem with arranging a consultation.
Visited July 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear A. Ryan thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services. Renata Johnstone Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 June 2023
I found the Practice to be a very efficient patient care service. The doctors, nurses and support staff are all very nice.
Visited June 2023
Review titled Chatfield Health Care
Replied on 27 June 2023
Dear Patient thank you very much for your comments. We value feedback from our patients as we use this to help improve patient care and services. Renata Johnstone Practice Manager
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Review titled Very friendly Doctor
Rated 4 stars out of 5
by Nestor Londono - Posted on 29 June 2023
The service yesterday was very good from reception to my doctor help . I leave the GP feeling happy as they told me all that I need to do . Thanks
Visited June 2023
Review titled Chatfield Health Care
Replied on 29 June 2023
Dear Nestor thank you for your comments . I will pass on your comments to the team. We value feedback from our patients as this help us improve patient care and the services to our local population. As part of Wandsworth Primary Care Network we are looking at developing services for our local community. Renata Johnstone Practice Manager Renata.Johnstone @nhs.net