Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Face to face
Rated 4 stars out of 5
by Patrick Fearon - Posted on 11 August 2023
My appointment was over the phone and wasn't really appropriate. The nurse asked if I could send a photo of what needed attention in regards to the call. That wasn't possible due to I was talking to the nurse whilst being on public transport. I did get the referral and I'm waiting to hear from St George's, but if you need to see to get the picture, than an over the phone description, have face to face appointments instead.
Visited August 2023
Review titled Chatfield Health Care
Replied on 14 August 2023
Dear Patrick Thank you for your comments. We value feedback from our patients as this help us improve patient care and services. I will pass your comments on to our physician Associate who you spoke to on the phone. For future reference you can choose either a telephone or a face to face consultation. We at the practice feel it is patient choice. If you wish to discuss further please do contact me. Renata Johnstone Practice Manager.
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Review titled Friendly practise
Rated 5 stars out of 5
by Anonymous - Posted on 18 August 2023
Lovely team of both doctors and reception staff who are all friendly and understanding Don’t have to wait too long for an appointment
Visited August 2023
Review titled Chatfield Health Care
Replied on 20 August 2023
Dear Patient That you for your comments. We value feedback from our patients as we use to this to help us improve patient care and services. I will pass your comments on to my team. Renata Johnstone Practice Manager.
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Review titled Good Practice
Rated 5 stars out of 5
by Lyn Claydon - Posted on 19 August 2023
My call was on time, the Doctor l spoke to explained everything to me, explained what it might be. Made a referral for me and reassured me. He was very pleasant and professional. Very pleased with my appointment.
Visited August 2023
Review titled Chatfield Health Care
Replied on 21 August 2023
Dear Lyn thank you very much for your comments. We always value feedback from our patients s this helps us look at ways of improving patient care and services. Patient care is important to all of us who work in the practice. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 August 2023
Admin staff friendly and efficient. Drs are all very nice, can edit a whole gor appointments unless urgent. Clean and bright practice
Visited August 2023
Review titled Chatfield Health Care
Replied on 25 August 2023
Dear Patient Thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will feedback your comments to the team. Renata Johnstone Practice Manager.
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Review titled Really good all round care.
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2023
Phone consultation, sorted out prescription the doctor taking the call had awareness of my condition so this was well informed, I think under these situation phone consultation works well.
Visited August 2023
Review titled Chatfield Health Care
Replied on 14 August 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Maureen McDonagh - Posted on 31 August 2023
The staff are always friendly and professional and willing to help in any way they can. Even under pressure they try to find a workaround and the medication review team are very helpful especially
Visited August 2023
Review titled Chatfield Health Care
Replied on 31 August 2023
Dear Maureen thank you very much for your comments. We value feedback from our patients as this helps to improve patient care and services. I will share your review with the team. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Best practice
Rated 5 stars out of 5
by Chris - Posted on 19 August 2023
Booked for shingles vaccination at 0800 and was seen by the nurse at exactly 0800. Because of existing conditions she said safer to check with the doctor first and got the all clear to go ahead. This made both of us feel better!
Visited August 2023
Review titled Chatfield Health Care
Replied on 21 August 2023
Dear Chris thank you for your comments. We value feedback from our patients as these help us improve patients care and services. Patient safety and care is very important to all of us working at the practice so I am pleased to hear the nurses actions made you feel safe. Renata Johnstone Practice Manager.
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Review titled Amazing Practice
Rated 5 stars out of 5
by Morag Macpherson - Posted on 29 August 2023
The staff are efficient, friendly and helpful I was dealt with promptly and my questions were answered Very pleased with the way in which I was dealt with Amazing service and thank you so very much
Visited August 2023
Review titled Chatfield Health Care
Replied on 30 August 2023
Dear Morag thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. I will share your comments with the team. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager
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Review titled Very nice & clean surgery.
Rated 4 stars out of 5
by Alan Mingay - Posted on 20 August 2023
I was asked by the hospital to book an appointment with the doctor at chatfield to discuss the findings of my thh diagnostic results for my illness & treatment. The doctor was very helpful in explaining my medical issues & further treatments accordingly. All went well, so thank you all concerned.
Visited August 2023
Review titled Chatfield Health Care
Replied on 21 August 2023
Dear Alan thank you for your comments. We very much value feedback from our patients as this helps us in looking at ways of improving patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Impeccable service
Rated 5 stars out of 5
by R.S - Posted on 27 August 2023
I really appreciate the fact that the GP listened to me and went above and beyond to help me in the best way possible. They were also well informed about my multiple health conditions and are always considerate. Always highly professional and helpful. Thank you!!
Visited August 2023
Review titled Chatfield Health Care
Replied on 29 August 2023
Dear Patient Thank you very much for your comments. We value feedback from our patients as this helps us to improve patient care standards and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Thank you. Renata Johnstone Practice Manager