Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Chatfield Health Care.
Reviews
-
Review titled Greatly improved since 6 years ago
Rated 5 stars out of 5
by Magie - Posted on 13 September 2024
Seen promptly following referral by St George's Hospital by young physio who knowledgeable and gave me suitable exercises to improve the problem
Visited September 2023
Review titled Chatfield Health Care
Replied on 19 September 2024
Dear Magie thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us. I will share your comments with the physio and the wider team. Renata Johnstone Practice Manager.
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 08 September 2023
I was on time and waiting only a few minutę for appointment . Doctor was very profesional and kind and genty. Also receptionists were very patiently and understand .
Visited September 2023
Review titled Chatfield Health Care
Replied on 11 September 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager
-
Review titled Supportive and responsive practice
Rated 5 stars out of 5
by Tracey K - Posted on 27 September 2023
The doctors, nurses and receptionists have all been brilliant in helping me deal with a recent, nasty allergic reaction. I feel well looked after and am impressed by their proactive follow-up. Thank you!
Visited September 2023
Review titled Chatfield Health Care
Replied on 28 September 2023
Dear Tracey thank you for your comments. We value and encourage feedback from our patients as this helps to improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
-
Review titled Extremely Good Practice.
Rated 5 stars out of 5
by JOEY NWUFO - Posted on 15 September 2023
I had an emergency medical situation on 13/09/23. My daughter reported incident to the Surgery the next morning; I was asked to attend the surgery same day for evaluation. I got checked out, given necessary medication and discharged. The assurances given were quite re-assuring.
Visited September 2023
Review titled Chatfield Health Care
Replied on 17 September 2023
Dear Joey Thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
-
Review titled Great staff
Rated 5 stars out of 5
by Anonymous - Posted on 19 September 2023
Very helpful staff from reception to GPS and nurses. I was seen very quickly and felt listened to by all members of staff.
Visited September 2023
Review titled Chatfield Health Care
Replied on 20 September 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will feedback your comments to the team. Renata Johnstone Practice Manager.
-
Review titled Great and busy practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 September 2023
The service is very good overall and very good advice, good referrals but at times very difficult to get appointments especially if you would like to see a particular doctor. If anything urgent the practice finds ways to find a slot.
Visited September 2023
Review titled Chatfield Health Care
Replied on 15 September 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to help improve patient care and services. I appreciate that sometimes seeing a particular doctor is difficult as some of them only work a few sessions per week. The patient services team work hard to try and try very hard to make the patient feel heard and give the patient what they need. We are continually working to improve. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
-
Review titled Good Doctors
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2023
Extremely professional and responsive to patient's needs. Took time to listen and assess, provided information, answered questions and advised what to do if things worsened as the weekend was approaching.
Visited September 2023
Review titled Chatfield Health Care
Replied on 25 September 2023
Dear Patient thank you for your helpful comments. We encourage and value feedback from our patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager
-
Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2023
All of the doctors have done an amazing job with their clients in which they have appointments with them. The service is impeccable and I wouldn’t change anything
Visited September 2023
Review titled Chatfield Health Care
Replied on 25 September 2023
Dear Patient thank you very much for your helpful comments. We encourage and therefore value feedback from our patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
-
Review titled Always so helpful when I call
Rated 5 stars out of 5
by Dawn - Posted on 12 September 2023
The ladies that are on reception are very friendly and helpful. The doctors are great ! Always got good advice and it’s never too much to ask for more help
Visited September 2023
Review titled Chatfield Health Care
Replied on 13 September 2023
Dear Dawn Thank you very much for your comments. I will pass your feedback on to the team. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
-
Review titled Very good practice
Rated 5 stars out of 5
by Martin Lee - Posted on 16 September 2023
Good follow up on tests, reassuring advice given and all round professional attention to me. Self check in system doesn't work well as it forgot me for 45 minutes and human interaction was required. No complaints and happy to use that practice in the future.
Visited September 2023
Review titled Chatfield Health Care
Replied on 19 September 2023
Dear Martin thank you for your comments. We value feedback from our patients as this helps us improve patient care and quality of services. Patient care is important to all of us who work in the practice. I will look into why there was a problem with the self check in. Please accept my apologises for the wait due to a technical issue. Renata Johnstone Practice Manager.