Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely staff
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2023
Always a great experience, this has been my practice for more than 30 years and although there have been changes over the years and some of the wonderful staff have moved on you can still expect a helpful and professional response to any problems. The staff are empathetic and go out of their way to ensure you get the best treatment.
Visited November 2023
Review titled Chatfield Health Care
Replied on 17 November 2023
Dear Patient thank you very much for your comments. I will share your comments with the team. We value feedback from our patients as we use this to help improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Great Experience
Rated 5 stars out of 5
by Anees Amin - Posted on 29 December 2023
I went through one of the hardest times in my life, my sister was diagnosed with stage 4 cancer and I brought her to my house to look after. We registered her with Chatfield surgery, and they were soo attentive and came to see my sister personally every week. Which was amazing and gave her a bit of peace to speak to someone and have a doctor nearby who is willing to come to visit. When she sadly passed away at home, we called the surgery and within 20 mins were at my home verifying her death. This was out of usual office hours too. As a Muslim we prefer to bury our deceased as soon as possible. The doctor then went back to the surgery and within an hour we had the certificate. By the grace of Allah and the hardworking staff at Chatfield we were able to bury my sister within 20 hours of death Alhamdullilah Thank you for all your hard work and still remembering me when I see the same doctors again each time I visit.
Visited November 2023
Review titled Chatfield Health Care
Replied on 11 January 2024
Dear Anees thank you for your comments which I will share with the team. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. We aim to continue providing you with good quality Care. Renata Johnstone Practice Manager.
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Review titled Great practice.
Rated 5 stars out of 5
by Tessa Mercurius - Posted on 03 November 2023
I had an early morning telephone consultation with my doctor, and she listened to my concerns . She gave great advice when I asked about my diet. Overall, I am very happy and appreciative of all they do for their patients.
Visited November 2023
Review titled Chatfield Health Care
Replied on 07 November 2023
Dear Tessa thank you for your comments. We appreciate and value feedback from our patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 21 October 2023
I was referred to all relevant departments and offered further support. The doctor was very thorough.
Visited October 2023
Review titled Chatfield Health Care
Replied on 25 October 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager
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Review titled Yes
Rated 4 stars out of 5
by HATEB Rachid - Posted on 09 May 2024
Thu discussion and explanation about the different stages of the treatment were communicated to me with the maximum clarity
Visited October 2023
Review titled Chatfield Health Care
Replied on 14 May 2024
Dear Rachid thank you for your comments. We value feedback from patients as this helps us improve patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Much improved
Rated 4 stars out of 5
by BZ Personal - Posted on 17 October 2023
The care and courtesy afforded by the reception and clinical staff is much improved. I feel like I am treated with respect again
Visited October 2023
Review titled Chatfield Health Care
Replied on 25 October 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. We have worked hard with the reception team with customer service skills and we have further training organised for December. Renata Johnstone Practice Manager
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Review titled Satisfactory Service
Rated 4 stars out of 5
by Anonymous - Posted on 12 October 2023
I had to visit the surgery for a blood test And had various enquires whilst there. At first the receptionist only wanted to help with one thing but when I explained I will call from downstairs she helped with everything. In the end she was most helpful.
Visited October 2023
Review titled Chatfield Health Care
Replied on 25 October 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. We have done some customer service training with our reception team and we have more scheduled for December. Renata Johnstone Practice Manager
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Review titled Speedy response
Rated 5 stars out of 5
by Anonymous - Posted on 31 October 2023
After completing a form for an appointment, I was called within 2 hrs with an appointment time for later the same day. I was amazed and very impressed. The doctor I saw later in the day was great. I could not fault the care I received.
Visited October 2023
Review titled Chatfield Health Care
Replied on 02 November 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your review with the team. Renata Johnstone Practice Manager.
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Review titled Very good practice
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
1.staff friendly and kind 2.seen by G P and Practice nurse on time 3.clean and pleasant atmosphere 4.Helpfull and no rushing. 5 .care explaining well
Visited October 2023
Review titled Chatfield Health Care
Replied on 25 October 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager
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Review titled Excellent GP practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2023
I have been going to this practice for 36 years, & have always had an excellent & efficient service, which is both polite & professional. I have had one or two bad experiences with certain person at the practice, but these people never last very long and on the whole the standard of persons at the practice is high. I always try & see the same doctor, who knows my medical history well.
Visited October 2023
Review titled Chatfield Health Care
Replied on 25 October 2023
Dear Patient thank you for your comments. We value feedback from our patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. We encourage patients where possible to see the same clinician as this does help with continuity of care which again is important to us. Renata Johnstone Practice Manager