Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Chatfield Health Care.
Reviews
-
Review titled Good Practice
Rated 3 stars out of 5
by Anonymous - Posted on 12 August 2024
I was offered an appointment on the same day. I was then offered another option of either a face to face consultation or telephone. Due to the case of my symptoms I was given another appointment on the same day to investigate further. This was a quick turnaround and I was happy with the service.
Visited August 2024
Review titled Chatfield Health Care
Replied on 12 August 2024
Dear Patient hank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the wider team. Renata Johnstone Practice Manager.
-
Review titled Brilliant service
Rated 5 stars out of 5
by Anonymous - Posted on 23 August 2024
Managed to mess up my leg and went to A & E. After that the practice was incredible , and dressed my wound regularly, as well as antibiotics. The nurse was excellent as well as being reassuring. Thanks so much
Visited August 2024
Review titled Chatfield Health Care
Replied on 08 September 2024
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient Care is important to all of us who work at the practice. Renata Johnstone Practice Manager.
-
Review titled Great practice
Rated 5 stars out of 5
by Peter Mclean - Posted on 21 August 2024
Had to have a 2nd blood test as the date on the first one was not right, however managed to get a 2nd one done, the nurse was very kind and helpful
Visited August 2024
Review titled Chatfield Health Care
Replied on 22 August 2024
Dear Peter Thank you for your comments. We value feedback from patients as this helps us to improve patient care. Patient care is important to all of us who work in the practice. I will share your comments with the Nursing Team. Renata Johnstone Practice Manager
-
Review titled Supportive practice
Rated 5 stars out of 5
by Rachel - Posted on 30 August 2024
I have been going to Chatfield Health Care for years. The doctors, nurses and support staff have been brilliant. I appreciate wait times can be more of a challenge these days but I’ve managed to get appointments fairly swiftly and always feel listened to. I’ve been signposted successfully for additional support where needed including talk therapies and pain management. Support has been efficient and empathetic. On my recent visit, I mentioned a physical symptom and the gentle questioning that followed unlocked the upset I have been expetiencing - it was cathartic. Thank goodness for the NHS and my respect and admiration for everyone working in it.
Visited August 2024
Review titled Chatfield Health Care
Replied on 08 September 2024
Dear Rachel Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient Care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
-
Review titled Great Surgery
Rated 5 stars out of 5
by Sisi - Posted on 12 August 2024
Great service as usual. Staff are lovely. I am very happy. The Doctor was very polite, attentive and very kind. He gives good advices and support.
Visited August 2024
Review titled Chatfield Health Care
Replied on 22 August 2024
Dear Sisi Thank you for your comments. We value feedback from patients as this helps us to improve patient care. Patient care is important to all of us who work in the practice. I will share your comments with the whole team. Renata Johnstone Practice Manager
-
Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
I have had a number of recent appointments and this one was as good of the others. The nurse was on time and had everything ready to redress my leg. All done very quickly - and cheerfully. Many thanks
Visited August 2024
Review titled Chatfield Health Care
Replied on 03 October 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I will share you review with the nursing team. Renata Johnstone Practice Manager.
-
Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2024
Kind receptionists, short waiting time and an informative and understanding GP who shows dedication to ensuring the best care.
Visited August 2024
Review titled Chatfield Health Care
Replied on 22 August 2024
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care. Patient care is important to all of us who work in the practice. I will share your comments with the Clinical and Reception Teams. Renata Johnstone Practice Manager
-
Review titled Wonderful staff
Rated 5 stars out of 5
by Verissa - Posted on 14 August 2024
Staff were great, had time to explained and helped me a lot, I am very glad that is my GP. The doctor sent me some link and well as referring me to a group
Visited August 2024
Review titled Chatfield Health Care
Replied on 22 August 2024
Dear Verissa Thank you for your comments. We value feedback from patients as this helps us to improve patient care. Patient care is important to all of us who work in the practice. I will share your comments with the doctor and the rest of the team. Renata Johnstone Practice Manager
-
Review titled Disappointed on this occasion
Rated 4 stars out of 5
by Helen p - Posted on 02 August 2024
I had been referred to rheumatology and have been quite distressed about my condition for sometime. I wondered why I hadn’t heard anything after 6 weeks and on asking the surgery I was told that my referral had been rejected but nobody knew why. This was really upsetting for me as now the waiting list will be even longer. I don’t know whether this was an error of the surgery or the fault of the hospital I was referred to. I’m really worried and in a lot of pain so I may have to pay privately to see someone which is difficult as it’s hard to afford. Usually I’m happy with Chatfield but I feel a little let down and the GP I spoke with (Not my usual GP) came across as cold and uncaring.
Visited August 2024
Review titled Chatfield Health Care
Replied on 12 August 2024
Dear Helen thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I am very sorry about you recent experience. Please can you contact me directly do I can have a look into the issues you have raised. Renata Johnstone Practice Manager. Renata.Johnstone@nhs.net
-
Review titled Good Practice
Rated 5 stars out of 5
by Esther - Posted on 12 August 2024
I saw one of the best doctors’s in the practice on 5/8/24. The doctor took her time to carry out a full holistic assessment. I feel assured of her assessments. She went the extra mile for me and most of her parents. I am grateful to her care. Thanks to the rest of the team within the surgery.
Visited August 2024
Review titled Chatfield Health Care
Replied on 22 August 2024
Dear Esther Thank you for your comments. We value feedback from patients as this helps us to improve patient care. Patient care is important to all of us who work in the practice. I will share your comments with the doctor. Renata Johnstone Practice Manager