Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Immunisation at local go practice
Rated 3 stars out of 5
by Anonymous - Posted on 08 October 2024
Attended practice for annual flu and covid jab. Cheerful nurses who made the experience a fun exercise as opposed to a daunting one. The nurse was quick and the pain free jabs given before I knew it was happening.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the Immunisation team. Renata Johnstone Practice Manager.
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Review titled Very good experience with Gp registrar
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2024
Gp was very thorough, sympathetic and listened carefully to my problems. They arranged a range of tests and an appointment to discuss the results during my first visit. They explained the results clearly and reassuringly and gave helpful advice for managing my symptoms.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great advice but hard to access
Rated 4 stars out of 5
by Anonymous - Posted on 01 November 2024
The Anima portal is not easy to use. I simply wanted to forward test results following a visit to A & E (GP and hospital IT Systems apparently not compatible) but trying to ask how to do so via Anima was nigh impossible. During a lengthy triage process I found myself engineering answers simply to avoid being directed back to A & E or to call 111! I eventually called the GP practice after finding a phone no on Google and was then given an e mail address. What should have taken five minutes to transmit the results involved over 90 minutes of my time, a call clogging up the GP's switchboard and five or so minutes of tge Receptionist's busy day. A simple issue made complicated due to a clumsy Anima system which could not respond. Bring on AI!
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I am sorry that you did not find it easy and I will share your comments with the Development team at Anima they also value feedback as it helps them to improve the system. Renata Johnstone Practice Manager.
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Review titled Chatfield health Centre
Rated 5 stars out of 5
by Helene - Posted on 03 October 2024
I am very satisfied with the service I received. Staff members are very welcoming. I went recently for blood test. The nurse was kind. She collected the blood easily. She explained to me what she was doing to do and what She was expecting from me.
Visited October 2024
Review titled Chatfield Health Care
Replied on 03 October 2024
Dear Helene thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I will share you review with the reception and nursing team. Renata Johnstone Practice Manager.
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Review titled Friendly and knowledgeable
Rated 4 stars out of 5
by Anopheles0505 - Posted on 04 October 2024
Needed travel vaccinations updated ahead of a trip to South America. Easy to get an appointment through the online system. Nurse was friendly, checked I had everything up-to-date, and told me when others would need boosters. Even one which will need a booster when I’m 91!! No problems with the actual injections. Overall very pleasant experience.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the Nursing team. Renata Johnstone Practice Manager.
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Review titled Caring doctor
Rated 5 stars out of 5
by Yvonne - Posted on 06 September 2024
I had a really good experience at Chatfield Health Centre. As always, I was treated with care and compassion. The doctor was very kind and considerate. didn’t feel rushed, and I could tell that the doctor enjoys her job. Thank you 💗
Visited September 2024
Review titled Chatfield Health Care
Replied on 08 September 2024
Dear Yvonne Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient Care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Emphatic and caring
Rated 5 stars out of 5
by Antonia Hussey - Posted on 18 September 2024
Rang me at 7.30pm to explain my situation! The last 2 GPs I have spoken with have been incredible, understanding and exceptionally helpful. I’m terribly grateful for their help and advice. Thank you!
Visited September 2024
Review titled Chatfield Health Care
Replied on 19 September 2024
Dear Antonia thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us. I will share your comments with the clinical team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Tristram - Posted on 05 September 2024
My experience was great my Doctor seemed caring she listened I didn't feel like she was in a rush to get me out and see other patients she was very attentive and I felt thankful and happy with the service I received
Visited September 2024
Review titled Chatfield Health Care
Replied on 08 September 2024
Dear Tristram Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient Care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled ECG and Blood Tests
Rated 5 stars out of 5
by Anonymous - Posted on 20 October 2024
Had a very good experience with timeliness , care , explanation and implementation whilst having an ecg and taking of blood
Visited September 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 04 September 2024
Had to make an urgent and non urgent appointment recently. Although there was a slight hiccup initially, I was promptly attended to, quickly referred for an Sos appt with St George’s ENT and got the appt just a few days later. Very pleased and grateful.
Visited September 2024
Review titled Chatfield Health Care
Replied on 08 September 2024
Dear Patient Thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient Care is important to all of us who work at the practice. Renata Johnstone Practice Manager.