Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Rachel Donnelly - Posted on 25 October 2024
First time I had an appointment at this practice and the doctor I saw really listened to my chronic issue which hace just even dismissed in the past and I felt very positive coming put of the appointment. Plans and referrsls were put in place and I hace a bit more hope for the future now, thank you!
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Rachel thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Really quick response and good service
Rated 5 stars out of 5
by Lucy - Posted on 02 October 2024
Chatfield were really quick getting both myself and my husband appointments when we needed to see a doctor. Really happy with their service.
Visited October 2024
Review titled Chatfield Health Care
Replied on 03 October 2024
Dear Lucy thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice, I will share you review with the team. Renata Johnstone Practice Manager.
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Review titled Great practice'
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
The doctor is very kind and helpful, careful and responsible to me, carefully listen to my every word, give me check and explain her view very clearly. This is my experience.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Always ready to help
Rated 5 stars out of 5
by Phillida - Posted on 16 October 2024
Went for booster vaccines for COVID and flu. Lovely smiling and friendly nurse, made me feel at ease, injections quick and painless.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Phillida thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Really good practice
Rated 5 stars out of 5
by Joseph JOHN Tanti - Posted on 03 October 2024
As always, very efficient, friendly service. Appointment was on time and well carried out, i have no complaints.
Visited October 2024
Review titled Chatfield Health Care
Replied on 03 October 2024
Dear Joseph thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I will share you review with the whole team. Renata Johnstone Practice Manager.
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Review titled Good practice
Rated 4 stars out of 5
by John burridge - Posted on 22 October 2024
Straight in after answering a few questions, had 2 vaccinations 1 covid 1 flu .staff all friendly cheerful and efficient.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear John thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team involved in the delivery of this service. Renata Johnstone Practice Manager.
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Review titled Really excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2024
Meeting was on time. Doctor is great to explain everything clearly. Brilliant service. Please carry on with the great service you are providing. Thank you.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Immunisation at local go practice
Rated 3 stars out of 5
by Anonymous - Posted on 08 October 2024
Attended practice for annual flu and covid jab. Cheerful nurses who made the experience a fun exercise as opposed to a daunting one. The nurse was quick and the pain free jabs given before I knew it was happening.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the Immunisation team. Renata Johnstone Practice Manager.
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Review titled Very good experience with Gp registrar
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2024
Gp was very thorough, sympathetic and listened carefully to my problems. They arranged a range of tests and an appointment to discuss the results during my first visit. They explained the results clearly and reassuringly and gave helpful advice for managing my symptoms.
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great advice but hard to access
Rated 4 stars out of 5
by Anonymous - Posted on 01 November 2024
The Anima portal is not easy to use. I simply wanted to forward test results following a visit to A & E (GP and hospital IT Systems apparently not compatible) but trying to ask how to do so via Anima was nigh impossible. During a lengthy triage process I found myself engineering answers simply to avoid being directed back to A & E or to call 111! I eventually called the GP practice after finding a phone no on Google and was then given an e mail address. What should have taken five minutes to transmit the results involved over 90 minutes of my time, a call clogging up the GP's switchboard and five or so minutes of tge Receptionist's busy day. A simple issue made complicated due to a clumsy Anima system which could not respond. Bring on AI!
Visited October 2024
Review titled Chatfield Health Care
Replied on 04 November 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is important to all of us who work at the practice. I am sorry that you did not find it easy and I will share your comments with the Development team at Anima they also value feedback as it helps them to improve the system. Renata Johnstone Practice Manager.