Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Easy to speak to a doctor
Rated 5 stars out of 5
by Margaret - Posted on 13 July 2023
After a poor patch a few years ago things have greatly improved. No longer have to wait on phonw for an hour, there is a quick response to the phone. East to speak to a doctor and good follow up care
Visited June 2023
Review titled Chatfield Health Care
Replied on 23 July 2023
Dear Margaret thank you for your comments. We value feedback from our patients as this helps us look at ways of improving patient care and services to our local population. As part of Wandsworth Primary Care network we are working with 5 other local practices to help improve services to the local population. Renata Johnstone Practice Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Jessy C Ogueri - Posted on 20 June 2023
Treated me very well. Took time to explain the follow up steps.I was made to feel like an individual not just a number through the door.
Visited June 2023
Review titled Chatfield Health Care
Replied on 21 June 2023
Dear Jessy thank you for your comments. We value feedback from patients as we use this to improve patient care experience and services. The practice is part of Wandsworth Primary Care Network serving the local population. We are looking at local services for our local community. Renata Johnstone Practice Manager.
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Review titled Nice experience
Rated 4 stars out of 5
by Anonymous - Posted on 30 June 2023
The services are very good. Yes, it might be a challenge to book an appointment - but the staff is very helpful and willing to offer other option in case you can not be seen face to face.
Visited June 2023
Review titled Chatfield Health Care
Replied on 03 July 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to help improve patient care and services. As part of Wandsworth Primary Care which includes 5 other local practices we are working together to try and improve services for our local community. Renata Johnstone Practice Manager Renata.Johnstone@nhs.net
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Review titled Good, consistent GP practice
Rated 4 stars out of 5
by Kaz - Posted on 21 June 2023
I’ve no issues with this practice. I can usually relatively easily get an appointment, I’ve found them responsive and the practice itself is clean and inviting. Have seen a number of doctors during visits - all are personable. Reception staff are always friendly.
Visited June 2023
Review titled Chatfield Health Care
Replied on 22 June 2023
Dear Kaz Thank you for your feedback. We value comments from patients as this helps improve patient care and services to our local community. The practice is part of Wandsworth Primary Care Network as we use feedback to help develop local services for local patients. Renata Johnstone Practice Manager
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Review titled Unbelievable care taken
Rated 5 stars out of 5
by Anonymous - Posted on 16 June 2023
As an older woman with a very personal problem I’ve was seen by two very understanding female doctor/ nurse Who treated me with the greatest of care And compassion . For that I thank them !
Visited June 2023
Review titled Chatfield Health Care
Replied on 21 June 2023
Dear Patient thank you for your comments. We value feedback from our patients as we use this to improve patient care and our services. The practice is part of the Wandsworth Primary Care network and we are looking at service provision for for our local population. Renata Johnstone Practice Manager
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Review titled Bad experience
Rated 2 stars out of 5
by Anonymous - Posted on 06 June 2023
Receptionist take too long to answer the phones , appointment far delayed even two months , when I ask the reception why all this delay the answer was that’s nhs
Visited June 2023
Review titled Chatfield Health Care
Replied on 08 June 2023
Dear Patient Thank you for your feedback. We value feedback from patients as we use this to look at ways of improving patient care and services as well as staff training. Please feel do contact me- Renata Johnstone Practice Manager to discuss your comments in more detail. Renata.Johnstone@nhs.net
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
The help & visits my mum has received from doctors & district nurses arranged by the surgery have been really good, as I do not live local this has been a great help to me & they always contact me to give me an update about my mum who is 97 years old
Visited June 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Patient thank you for your comments. We very much value patient feedback as we use this to help improve care, raise standards and improve services. The Practice is part of Wandsworth Primary Care Network and we use feedback to help shape local services our our local population. Renata Johnstone Practice Manager
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Review titled Helpful and caring
Rated 5 stars out of 5
by Anonymous - Posted on 20 June 2023
Dr had time to listen to me and discussed with me the next step forward . Never felt like I was being rushed for the next patient
Visited June 2023
Review titled Chatfield Health Care
Replied on 21 June 2023
Dear Patient thank you for your feedback. We value comments from our patients as this helps us improve patient care and services. As part of the Wandsworth Primary Care Network we are looking at service provision for our local population. Renata Johnstone Practice Manager
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Review titled Amazing practice
Rated 5 stars out of 5
by Denise Huggett -Munaweera - Posted on 24 May 2024
The service from the clinical pharmacist was great helpful & informative. Gave plenty of time for questions to be asked. My concerns were all answered Thank you
Visited May 2023
Review titled Chatfield Health Care
Replied on 24 May 2024
Dear Denise thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice I will share your feedback with the pharmacist. The pharmacist role in GP practice has helped us to give patients a longer appointment to discuss their medications, any concerns patients have as well as ensuring mediation is taken appropriately to ensure maximum benefit. Renata Johnstone Practice Manager.
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Review titled Great practice and great people
Rated 5 stars out of 5
by Anonymous - Posted on 07 June 2023
Always attentive and friendly once we get an appointment and we are seen. The team are thorough and help where they can
Visited May 2023
Review titled Chatfield Health Care
Replied on 13 June 2023
Dear Patient thank you for your feedback. We always welcome comments from patients as we use them to help improving patient care and help shape services for our practice population and local community. I will share your feedback with staff. Renata Johnstone Practice Manager