Chatfield Health Care
Chatfield Road, Battersea, London, Greater London, SW11 3UJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant and professional practice
Rated 5 stars out of 5
by Catherine walters - Posted on 06 April 2024
I visited the surgery on 5th April 2024 at 09:10am for a 09:10am appointment. The Receptionist was very polite, professional, knowledgeable, confident and humble in helping me with my request. The phlebotomist was extremely helpful, humble, confident in taking my bloods. She was compassionate and kind. I am a very anxious person when comes to taking bloods, and she made me feel relaxed, less nervous and anxious. Normally coming to the surgery I am a nervous reck, my blood pressure escalates to sky high and I grind my with tension. But both the receptionist and phlebotomyist made feel less anxiety. So a massive, massive thank you to you both for helping me out yesterday. Thank you 😊 💓
Visited April 2024
Review titled Chatfield Health Care
Replied on 08 April 2024
Dear Catherine thank you for your comments. We value feedback from our patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will feedback your comments to the team. Renata Johnstone Practice Manager.
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Review titled Great Practice
Rated 5 stars out of 5
by Rama Naidu BOYALLA - Posted on 16 May 2024
My experience with GP since many years is very positive. Patient service levels are improving a lot. I visited on 26th, April for an urgent appointment. It was attended very quickly by the staff in the all levels. Subsequently I visited for my bloods which was completed very quickly. GP Practice is following up with reminders which is highly helpful.
Visited April 2024
Review titled Chatfield Health Care
Replied on 21 May 2024
Dear Rama thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. I will share your comments with the tea. Renata Johnstone Practice Manager.
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Review titled Good Gp experience
Rated 4 stars out of 5
by Anonymous - Posted on 26 April 2024
Gp that I was seen by yesterday was helpful, polite which helps when you are feeling unwell and in need of treatment or medical assistance. I am satisfied with the service provided to me when I attended the practice.
Visited April 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Patient thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Very friendly practice
Rated 5 stars out of 5
by Betty Brown - Posted on 28 April 2024
I received an appointment at very short notice and was seen promptly, the physicians were very understanding and helpful
Visited April 2024
Review titled Chatfield Health Care
Replied on 02 May 2024
Dear Betty thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great GP Paramedic
Rated 4 stars out of 5
by Mrs Lovejoy - Posted on 24 April 2024
The new GP Paramedic is excellent and a great idea. He was such a nice person and very approachable.
Visited April 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Mrs Lovejoy thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. Patient care is important to all of us who work ate the practice. I will share your comments with the Paramedic Team. Renata Johnstone Practice Manager.
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Review titled Understanding and helpful practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 April 2024
I have been seen this last week following a leg injury. The gentle care, understanding and kindness shown to me has been fantastic. The wound is now healing with thanks to the nurse who treated me.
Visited April 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Patient thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. I will share your comments with the nursing team. Renata Johnstone Practice Manager.
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Review titled Call was on time
Rated 4 stars out of 5
by Anonymous - Posted on 14 April 2024
The call from Dr was at the promised time. Clear and concise, easy to understand. He was able to answer some follow up questions I had.
Visited April 2024
Review titled Chatfield Health Care
Replied on 18 April 2024
Dear Patient thank you for your comments. We value feedback from patients as this helps us improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Friendly practice
Rated 5 stars out of 5
by Dawn - Posted on 09 April 2024
I had a phone call appt and again like before always in time that I’m given , doctor helpful and gave lots of advice
Visited April 2024
Review titled Chatfield Health Care
Replied on 11 April 2024
Dear Dawn thank you for your comments. We value feedback from patients as this helps us to improve patient care and services. Patient care is very important to all of us who work at the practice. I will share your comments with the team. Renata Johnstone Practice Manager.
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Review titled Great practice
Rated 5 stars out of 5
by Anouchka Longden - Posted on 20 April 2024
Everyone in my family have had nothing but great experiences when using Chatfield as our NHS doctor’s surgery! Excellent and efficient medical advice and help , with kind and knowledgeable doctors and nurses and staff at the front desk of reception and on the phone! Would strongly recommends anyone in the area to use Chatfield
Visited April 2024
Review titled Chatfield Health Care
Replied on 26 April 2024
Dear Anouchka thank you for your comments. We value feedback from our patients as we use them to help improve patient care and services. I will share your comments with the whole team. Renata Johnstone Practice Manager.
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Review titled Friendly staff and good advice
Rated 4 stars out of 5
by Magdalene - Posted on 05 April 2024
The practice nurse provided my child and I with great advice. We covered various topics though the appointment was booked to enquire about MMR. The practice nurse is knowledgeable in all areas.
Visited April 2024
Review titled Chatfield Health Care
Replied on 05 April 2024
Dear Magdalene thank you for your comments. We value feedback from patients as this helps us improve patient care and services. I will share your comments with the nursing team. Patient care is important to all of us who work at the practice. Renata Johnstone Practice Manager.