Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
Have recently had both Covid and Flu jabs and all staff really helpful and went above and beyond to ensure my visit was a positive one
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Caring and Efficient
Rated 5 stars out of 5
by Anonymous - Posted on 02 November 2024
I was seen on time and treated with great care and civility. The nurse who looked after me was knowledgeable and understanding, she took blood samples very efficiently with ease. This practice is on the ball and I feel safe in their hands.
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Good practice
Rated 3 stars out of 5
by Anonymous - Posted on 28 November 2024
They knew what I needed help in but didn’t inform me when my blood tests weren’t normal and I had to ask for a follow up appointment on my tests
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Hassle free
Rated 5 stars out of 5
by Graham Donald - Posted on 22 November 2024
I got a same day appointment, walked in, checked in, sat down for around 5 mins and then my name came up on a board with which room to go to. So easy and stress free.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Stephen Ryan - Posted on 14 November 2024
Onetime, great caring experience. Doctor had time to listen and clearly talked though options. Instantly issues persciption to collect immediately.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 December 2024
Appointment booked easily and was sent timely reminders in advance. On attending the surgery, booked in electronically and was seen by the nurse promptly
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Good follow up
Rated 5 stars out of 5
by Christine Kelsall - Posted on 12 November 2024
My GP is carrying out a number of tests to explore why I'm anaemic? She's been very thorough and has explained the process.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Excellent friendly staff
Rated 5 stars out of 5
by Anonymous - Posted on 23 November 2024
My appointment was on time and the consultation was conducted in a very considerate, compassionate and friendly manner. At the consultation I received excellent advice from the medical practitioner. In all my experience was very good.
Visited November 2024
Chapel Group Medical Centre has not yet replied.
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Review titled Appointment times
Rated 3 stars out of 5
by Anonymous - Posted on 01 November 2024
I had an appointment at 5.45 I didn’t get seen till 6.27 there was only myself and two others in the waiting room. I was then told by the doctors they weren’t sure why I was there! I had to finish work early and then to be sat there for 45 minutes is unexpected. I have never had an issues with the doctors before and they have always been helpful but to be seen 45 minutes after my appointment and a lack of communication as to why I was there is frustrating. If I was to be 45 minutes late for my appointment I wouldn’t have got seen by a doctor so I don’t think it’s acceptable the other way round.
Visited November 2024
Review titled Chapel Group Medical Centre
Replied on 08 November 2024
Dear Patient, I am sorry to hear that you have a negative experience whilst dealing with the practice. It would be good to get some more information around this matter so that I can investigate this further. Please email me at clare.richardson@nhs.net. Kind regards Clare Richardson Practice Manager
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Review titled Good Asthma Review
Rated 3 stars out of 5
by Anonymous - Posted on 22 November 2024
Came for annual asthma review, seen on time by friendly, helpful and knowledgeable nurse who gave good advice.
Visited November 2024
Chapel Group Medical Centre has not yet replied.