Chapel Group Medical Centre
220 Liverpool Road, Irlam, Manchester, Lancashire, M44 6FEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 3 stars out of 5
by Janet - Posted on 12 January 2024
My experience Overall everything good with doctor I seen just a shame reception staff that thinks there doctors
Visited January 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Janet, Thank you for taking the time to post this review. It is great to hear that you have had a good overall experience. However, you do comment that you feel that my admin staff think they are doctors. It would be great if you could elaborate on this. All the admin staff at the practice are trained care navigators and are required to ask patients specific questions when they contact the practice. This makes sure that they are booked into the right clinic/clinician/service. Lots of patients still think they need to see their GP for everything, but this is not the case. There is a wealth of health expertise within the NHS that can look after your medical, physical and mental health as well as social needs. Our care navigators are trained to navigate patients to the right place/service. If you could email me at clare.richardson@nhs.net that we be appreciated. Kind regards Clare Richardson Practice Manager
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Review titled Good doctors
Rated 4 stars out of 5
by Anonymous - Posted on 02 February 2024
Was seen quickly by the Dr. Explained my symptoms and was given quick response of what my aliment was and given good advice of what to do.
Visited January 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Diabetic check
Rated 5 stars out of 5
by Anonymous - Posted on 05 January 2024
Diabetic check On-time helpful pleasant Dawn discussed my condition And offered extra helpful advice
Visited January 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, Many thanks for taking the time to post this review about the one of the nurses. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the nursing team. Clare Richardson Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 January 2024
I always get seen to either on or not long after my appointment and the doctors always do a great job.
Visited January 2024
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Always helpful
Rated 5 stars out of 5
by Simon Finch - Posted on 20 December 2023
The reception staff have always been very helpful when I call for anything. I came in to see a nurse for a blood test on 19th December. The nurse was very pleasant and was very helpful.
Visited December 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Simon, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Practice is efficient and helpful
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2023
Very helpful doctor who explained my illness so i could understand what is happening . I reccomend this practice .
Visited December 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Put at ease & well explained
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2023
My visit with the nurse was on time. She was very welcoming and put me at ease. Everything was explained clearly and I had opportunity to ask all the questions I needed.
Visited December 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, Many thanks for taking the time to post this review about the one of the nurses. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the nursing team. Clare Richardson Practice Manager
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Review titled Efficient
Rated 4 stars out of 5
by Anonymous - Posted on 21 December 2023
Doctor was understanding listened to my concerns and arranged the necessary Xrays /scans in order to investigate my injury.. prompt service.
Visited December 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, Many thanks for taking the time to post this review about the one of the Doctors. It is great to hear that you had a positive experience whilst visiting the practice. I will make sure your review is shared with the GP team. Clare Richardson Practice Manager
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Review titled Speeding appointment
Rated 4 stars out of 5
by Leanne Fagan - Posted on 29 December 2023
I called for an appointment for my 3 week old baby and was given an appointment that same day. The receptionist was friendly and very efficient - very understanding and empathetic. The appointment was on time and the doctor I saw was very thorough and understanding towards my concerns as a new mother and got back to me with answers that same day. Very impressed with this experience as after having a few negative experiences over the years was very pleased to have left the GP surgery on a positive note
Visited December 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Patient, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager
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Review titled Professional and polite
Rated 5 stars out of 5
by Stephen - Posted on 20 December 2023
I was seen on time for a blood test. I was treated politely and efficiently by the lady on reception. The nurse who I saw was friendly and professional. I have full faith in this practice.
Visited December 2023
Review titled Chapel Group Medical Centre
Replied on 15 August 2024
Dear Stephen, Many thanks for taking the time to post this review about the practice and staff. It is great to receive such positive feedback and I will make sure this is shared with the team. Clare Richardson Practice Manager