Broadwater Medical Centre
5-11 Broadwater Boulevard, Worthing, West Sussex, BN14 8JEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Service
Rated 5 stars out of 5
by Jackie Hogg - Posted on 07 December 2023
I was recently called in for a lung function test. Everyone is extremely friendly and helpful. Everything was explained to Me. The results were communicated and explained in detail and treatment given. If ever I need to call up for a medical issue I have been called back promptly and seen by a Consultant whenever was necessary. Keep it up Broadwater Medical Centre.
Visited November 2023
Broadwater Medical Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by John Mangan - Posted on 28 November 2023
The eConsulting system can be a bit of a drag and to rigid but once you're passed that I can't fault the staff or the care
Visited November 2023
Broadwater Medical Centre has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2023
I received very good service by being sent to A & E immediately when it was thought I may have had a blood clot, fortunately it wasn’t but a ruptured bakers cyst. I needed to call the surgery two days later who responded immediately
Visited October 2023
Broadwater Medical Centre has not yet replied.
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Review titled BP recordings done online
Rated 4 stars out of 5
by Anonymous - Posted on 23 October 2023
I was asked to do a weeks recordings and submit them using a text hyperlink. Generally it worked well and was quite easy. The key issue with it that didn’t work consistently was the request for a reminder despite clicking to request one. I will be interested in what next from the surgery re communication as it took a month to sort out treatment change early this year. It could have been easily sorted by contacting me via email or text.
Visited October 2023
Broadwater Medical Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2023
Over a period of a few weeks I've needed to access service to diagnose and treat shingles. The surgery has been excellent at meeting that need. The systems in place now for handling patient requests are very good. I also had a non-urgent request to present. In talking with the receptionist I was unaware that the system used for the more acute need still seems to apply to this. Sadly, when I came off the phone I thought "oh, the receptionist must expect every patient to be demanding if their request can't be responded to in the way the patient expected". I say this because the way I was spoken with seemed sharp and felt a little defensive. In my working life I have been a GP receptionist, so I have some idea of what it's like, and can sympathise. Overall I'm very grateful for the service the practice provided. Thank you.
Visited October 2023
Broadwater Medical Centre has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Lisa Heasman - Posted on 06 November 2023
Filled in e consultation had call back offering gp appointment that morning. Great understanding Dr who listened and dealt with my problem sympathetically. Thank you
Visited October 2023
Broadwater Medical Centre has not yet replied.
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Review titled Really great practice
Rated 5 stars out of 5
by Maureen Caldicott - Posted on 02 December 2023
Telephone appointments mostly as I have mobility problems and now 81 but I am really impressed that a doctor always phones back the same day, listens carefully and says I can make a face to face appointment if I choose. Nothing is forgotten by them and I really feel I am being taken care of by the practice. My last face to face appointment was in September. The doctor was very thorough and reassured me on everything that was concerning me. He examined me in the areas presenting problems, made helpful suggestions about cutting down one of my medications which I have carried out.
Visited September 2023
Broadwater Medical Centre has not yet replied.
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Review titled Very professional
Rated 5 stars out of 5
by Jennifer Willard - Posted on 23 October 2023
Very pleased, I had severe pain at the top of my leg which turned out to be Sciatica. Had an appointment with a doctor within an hour. The Doctor I saw wa very kind and details about my condition. Extremely satisfied
Visited September 2023
Broadwater Medical Centre has not yet replied.
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Review titled Best ever practice
Rated 5 stars out of 5
by E.P - Posted on 23 October 2023
100 percent satisfied with all the help I have received from this practice. All the staff are very helpful and kind. The doctors are first class!!
Visited September 2023
Broadwater Medical Centre has not yet replied.
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Review titled Fast service
Rated 5 stars out of 5
by Anonymous - Posted on 13 August 2023
I called at half 3 Friday afternoon, I was not expecting to get much by calling that late in the day but I thought it was worth a try as I had a poorly child. The doctor called me back within half an hour and a prescription in the chemist within the hour. Thought it was worth leaving good feedback and to say your quick service was appreciated.
Visited August 2023
Broadwater Medical Centre has not yet replied.