Brighton Station Health Centre
Aspect House, 84-87 Queens Road, Brighton, East Sussex, BN1 3XEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Long wait times
Rated 4 stars out of 5
by Beth - Posted on 20 August 2023
4 hour wait at the walk in centre! Receptionist made us aware but 4 hours when feeling unwell is too long! When I saw the GP, he was friendly and thorough but there is a fine balance between being thorough and needing some urgency to see patients. Surprised no triage style approach - basically first come, first serve!
Visited August 2023
Brighton Station Health Centre has not yet replied.
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Review titled Timely intervention
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2023
I didn't have to wait too long and the doctor was helpful and gave me the advice and prescriptions I needed.
Visited August 2023
Brighton Station Health Centre has not yet replied.
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Review titled Did the job when I needed it
Rated 4 stars out of 5
by Andrew - Posted on 20 August 2023
The staff were very nice and polite. They accurately predicted a 3 hour wait when I arrived. The Doctor was very nice, thorough and gave me a couple of treatment options depending on whether I felt I could go and wait again in A and E, which I didn't. All in all, if you're in need of seeing a doctor then this works. One point, the condition I'm suspected of having requires a blood test. They can't do blood tests here, hence the option of then going to A and E and waiting again. The Doctor helped with a better solution to get me through to tomorrow when I'll get a blood test at my GP.
Visited August 2023
Brighton Station Health Centre has not yet replied.
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Review titled Quick, helpful and considerYe
Rated 5 stars out of 5
by Anonymous - Posted on 30 August 2023
With this being outside the station I was expecting it to be dirty, rough and full of the great unwashed. Pleasantly surprised as to how clean and efficient the service was. Nhs111 had recommended I either see my hp (more chance of seeing Elvis) or travel here. Was seen within 15 mins of arriving and received a diagnosis and referral to A & E not that I plan on seeing a gp again anytime soon but this would be my preferred option
Visited August 2023
Brighton Station Health Centre has not yet replied.
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Review titled Quick call back after using 111 online
Rated 4 stars out of 5
by Anonymous - Posted on 22 August 2023
The form said expect to get a call back within 2 days but someone from the practice called me back within the hour which was a welcome surprise. They recommended I went to the walk in service near me, which I did and was seen quickly, prescription for antibiotics given and away I went. Surprisingly good service given previous experiences, hope this is a change for good.
Visited August 2023
Brighton Station Health Centre has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Mary - Posted on 27 August 2023
The drop in medical centre was a life saver, on holiday and developed a kidney infection. Penicillin was prescribed and has done the job. No A & E service needed. The country needs more of these !
Visited August 2023
Brighton Station Health Centre has not yet replied.
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Review titled Really useful service
Rated 5 stars out of 5
by Anonymous - Posted on 20 August 2023
Needed antibiotics from a infected bite that was very painful, it was a long wait 3 hours 20 minutes but I waited as it was important to get the antibiotics, very friendly doctor and staff.
Visited August 2023
Brighton Station Health Centre has not yet replied.
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Review titled Outstanding friendly and efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 11 August 2023
I contracted a painful ear infection and was unable to get an appointment with own GP. Although the waiting room was busy I was seen in 40 minutes and was prescribed antibiotics. Within two days I was feeling so much better. The ear infection was making me lose my balance and the receptionist was really sweet and offered to help after seeing how wobbly I was ! I feel very lucky to have received such great treatment so swiftly
Visited August 2023
Brighton Station Health Centre has not yet replied.
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Review titled I'm very pleased with the surgery
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2023
I was seen promptly without a prior appointment and the doctor was very professional and thorough. I was particularly pleased because I was not able to get an appointment with my surgery.
Visited August 2023
Brighton Station Health Centre has not yet replied.
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Review titled Poor service
Rated 1 star out of 5
by Anonymous - Posted on 28 August 2023
Visited twice in the last two weeks due to being unable to gain an appointment with my GP. Unhelpful doctor who was unable to identify my condition m. Unprofessional googling what may be the cause of my issue. Then visited my Gp who diagnosed me with shingles and told me she’s not sure why this wasn’t picked up. My second visit was terrible 3 hour wait. Unprofessional receptionist talking about patients and their conditions. When I saw the doctor he was telling me to see my own GP despite NHS 111 referral to the clinic beforehand. I am so disappointed with the service from the walk in and my own GP, I pay taxes and receive no service when it is needed.
Visited August 2023
Brighton Station Health Centre has not yet replied.