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Bridge View Medical Group

Southwick Health Centre, The Green, Southwick, Sunderland, Tyne and Wear, SR5 2LT

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Bridge View Medical Group.


Reviews

Displaying 21 to 30 of 36

  1. Review titled Good practice

    Rated 5 stars out of 5

    by James Bell - Posted on 03 November 2023

    My appointment was well organised and the nurse was polite and ran the appointment explaining the proceedure as and when required.

    Visited November 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 06 November 2023

    Dear Mr Bell Thank you for your comment, we appreciate your feedback, we will pass your comment onto the practice nurse Many Thanks Bridge View Medical Group

    Report as unsuitable


  2. Review titled Fantastic

    Rated 5 stars out of 5

    by miss haley t harrison - Posted on 25 November 2023

    Had my smear test done and the lady that done it made me feel at ease as had a bad experience on my last one she was very gentle and made me feel very comfortable

    Visited November 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 27 November 2023

    Dear Haley, Thank you for your feedback, we will pass this onto the nurse. Many Thanks Bridge View Medical Group

    Report as unsuitable


  3. Review titled Efficient appointment

    Rated 4 stars out of 5

    by Anonymous - Posted on 01 December 2023

    Attended a bloods appointment to check for diabetes and cholesterol. The nurse I saw was very professional and competent and the service was very good.

    Visited November 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 04 December 2023

    Dear Patient Thank you for your comment, we appreciate your feedback. Many Thanks Bridge View Medical Group

    Report as unsuitable


  4. Review titled Looks after you

    Rated 4 stars out of 5

    by Tony - Posted on 04 October 2023

    Seen on time . Care taken to be given the right treatment. I’m very happy that I’m getting looked after by this practice

    Visited October 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 05 October 2023

    Dear Tony, Thank you for your feedback, it is greatly appreciated. We continue to make sure our patient's have the best experience possible while at the surgery. Many Thanks Bridge View Medical Group

    Report as unsuitable


  5. Review titled All went well

    Rated 4 stars out of 5

    by Anonymous - Posted on 13 September 2023

    I had an appointment for a blood test because i am taking statins after having a stroke earlier this year. The Appointment was on time and the blood test was done without any problems

    Visited September 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 25 September 2023

    Dear Patient, Thank you for your feedback, it is greatly appreciated. We continue to make sure our patient's have the best experience possible while at the surgery. Many Thanks Bridge View Medical Group

    Report as unsuitable


  6. Review titled Grateful patient

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 September 2023

    I seen my diabetic nurse for my regular check up blood pressure. Blood test and found out I'm back to being pre diabetic which I'm extremely happy. The nurse always gives fantastic advice and I'm very happy with the treatment I've been given

    Visited September 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 25 September 2023

    Dear Patient,, Thank you for your feedback, it is greatly appreciated. We continue to make sure our patient's have the best experience possible while at the surgery. Many Thanks Bridge View Medical Group

    Report as unsuitable


  7. Review titled Review

    Rated 5 stars out of 5

    by Michael Rose - Posted on 14 September 2023

    Missed my appointment yesterday and was given an appointment for today . The telephonist was very helpful . As missing my previous appointment was not my fault

    Visited September 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 25 September 2023

    Dear Mr Rose, Thank you for your feedback, it is greatly appreciated. We continue to make sure our patient's have the best experience possible while at the surgery. Many Thanks Bridge View Medical Group

    Report as unsuitable


  8. Review titled Great practice

    Rated 5 stars out of 5

    by Tony - Posted on 15 September 2023

    I had a telephone consultation at 8.45 am then a appointment at the surgery at 10.00 am when a prescription was sent to my local chemist

    Visited September 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 25 September 2023

    Dear Tony, Thank you for your feedback, it is greatly appreciated. We continue to make sure our patient's have the best experience possible while at the surgery. Many Thanks Bridge View Medical Group

    Report as unsuitable


  9. Review titled (More for your info - not likely to be published)

    Rated 3 stars out of 5

    by Anonymous - Posted on 24 August 2023

    I had an appointment with a F Y 2 Doc yesterday and let's say "I got the impression he'd only been on this bit of rotation for 2 days". (Well, waiting outside office while he 'writes up previous/revises next' is not within the 10mins given per patient appointment was a bit of a clue...) I assumed I got him as it was a follow up to e-Consult and he had time to do 'research' as most info was with him already. He seemed to be struggling with E M S, (although he apologised for not seeming to pay me enough attention) and the concept of 'one symptom' is not always the first thing that's mentioned but the most relevant to 'guiding along a diagnosis pathway'. Systemic signs of 'active malady' should direct thinking over 'what patient first mentions'. Any patterns/references to past e-consult/history were not 'incorporated into the thinking' and when I preempt the questions (Is there this/that?) because I know the questions should be acknowledged instead of me being asked those same questions 3 or 4 times within the consultation. I know the brain is working along 'ask X - get answer Y/Z - follow flow to end of diagnostic flowchart revised in their head' so it's not personal, just needs to build up experience and skills and that will click into place. Not stating he's dangerous but 'lacking in confidence'. GPs are about many comorbidity patients (not all of them as knowledgable/engaged as myself) but felt he needs more 'easily diagnosed patients' in order to build up his confidence and practice his way around the system for a while. By doing this, you have increased your own workload as patients will have to return 'to get stuff sorted' and your other trainers/partners have to sacrifice more time in supporting them. It's not your fault and there's no blame but let's say that a long wait for an appointment which still doesn't help isn't going to get your workload easier.

    Visited August 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 24 November 2023

    Dear Patient, Thank you for your comment. We take all feedback on board. Yours sincerely Bridge View Medical Group

    Report as unsuitable


  10. Review titled Great doctor

    Rated 5 stars out of 5

    by Malcolm Wilson Higgins - Posted on 18 August 2023

    Visited Wed 16/08/2023 to explain my concerns about my medication. The doctor was very empathetic and assured me about the concerns I have. I came away reassured about my case and thanked the doctor accordingly.

    Visited August 2023

    Report as unsuitable

    Review titled Bridge View Medical Group

    Replied on 21 August 2023

    Dr Mr Higgins, Thank you for your feedback, it is greatly appreciated. This feedback will be passed to the clinician. Many Thanks

    Report as unsuitable