Bridge Medical Centre
Wassand Close, Three Bridges, Crawley, West Sussex, RH10 1LLContact details and opening times
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Reviews
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Review titled Great Service, lovely staff, couldn't be happier 8-)
Rated 5 stars out of 5
by Lauren Anderson - Posted on 29 September 2022
I joined this surgery a couple of years ago after being fed up with shoddy treatment from another one. Since joining I feel every GP and staff member I have spoken to has truly listened to what I had to say and they have acted accordingly. Admittedly with COVID things became a little more complicated and initially, I felt the e-consult was a brush-off. However having used it three times now, I can see that it is actually a good system. The GP (or similar) reads what I have said, then I get a text message or telephone call depending on the situation. This suits me fine as it saves a trip out to wait in the waiting room to be told what can be said in a text just as easily. The one time I had to see someone (my recent visit) I was in quickly and the person I saw, came across as polite, interested in what I had to say, and importantly wanted to ensure I get the appropriate care needed for the complaint I went in about. Even the receptionists have always been polite and don't think they know it all - as many I have come across over the years - I have absolutely zero complaints with this practice and am so glad I left the awful uncaring surgery I was with for too many years. Finally, I just want to say a big thank you to everyone at the practice, and as soon as you're taking patients again I want to move the rest of my family to this practice so they actually get the care they need too. 10 out of 10 :)
Visited September 2022
Review titled Bridge Medical Centre
Replied on 29 September 2022
Dear Lauren, Thank you so much for your super review which I have shared with the whole Practice. It's great to hear that we have provided a good experience for you and that the huge effort we go to for our patients does pay off. Thank you again, Jackie Morris Practice Business Manager