Bounds Green Group Practice
The Surgery, Gordon Road, Bounds Green, New Southgate, London, Greater London, N11 2PFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Bounds Green Group Practice.
Reviews
-
Review titled Steadily become worse over the years
Rated 2 stars out of 5
by Anonymous - Posted on 25 October 2022
It has been virtually impossible to get an appointment with a GP, get an online appointment or be on hold for less than 30 minutes (today being a case in point where I have been on hold for 23 minutes now, trying to get through for an appointment. Some of us are in jobs where you are not allowed to have a phone out during working hours, so it has been extremely difficult. I have not seen a GP in person for almost a year now. I know we have had the pandemic and things have been challenging for everyone, however I do not hear other friends and family having the same level of difficulty trying to get through to their surgeries for a simple appointment. It's beyond disappointing and I wonder if someone were in a very serious condition and alone, what they would happen. It's beyond shoddy.
Visited October 2022
Review titled Bounds Green Group Practice
Replied on 27 October 2022
Dear Patient We are sorry that you have faced these issues in trying to access appointments. We would really like to help and make this process easier for you. Can you please contact the surgery, ask for the assistant manager and provide us with your details so that we can look into this matter. We look forward to hearing from you. Thank you-BGGP
-
Review titled Really excellent practice
Rated 5 stars out of 5
by Katharine Hudson - Posted on 12 September 2022
I am fortunate to have been registered with this practice for several years and every time I have seen a doctor the consultation has been detailed and effective. I can almost always get an appointment the same morning I contact the surgery. I am immensely grateful to the doctors, nurses and reception staff for their care and support.
Visited September 2022
Bounds Green Group Practice has not yet replied.
-
Review titled Really excellent practice
Rated 5 stars out of 5
by Katharine Hudson - Posted on 12 September 2022
I am fortunate to have been registered with this practice for several years and every time I have seen a doctor the consultation has been detailed and effective. I can almost always get an appointment the same morning I contact the surgery. I am immensely grateful to the doctors, nurses and reception staff for their care and support.
Visited September 2022
Bounds Green Group Practice has not yet replied.