Bounds Green Group Practice
The Surgery, Gordon Road, Bounds Green, New Southgate, London, Greater London, N11 2PFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very efficient
Rated 5 stars out of 5
by Chris - Posted on 08 May 2023
I arrived early, as did several people round me, but the jab queue was minimal. I was seen by Reception almost immediately, and given jab about 2 minutes later. instructions were clear. Everyone very pleasant & efficient.
Visited May 2023
Bounds Green Group Practice has not yet replied.
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Review titled Lovely staff
Rated 4 stars out of 5
by Anonymous - Posted on 11 May 2023
I had a really nice experience with getting my Covid booster. However, my husband was turned away despite us being able to book his appointment through the booking number. I explained when I booked that I was immuno compromised and that I was booking a slot also for him, as my own GP surgery suggested I explain and see if it’s possible. No problem with the booking part but apparently he is outside the scope, which we accept. I realise that this part of the process is out of the control of Bounds Green surgery but it would help others in a similar situation if the booking line understood the NHS rules…
Visited May 2023
Bounds Green Group Practice has not yet replied.
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Review titled Covid Clinic good experience
Rated 4 stars out of 5
by Anonymous - Posted on 05 May 2023
All the staff were incredibly helpful and friendly. When I entered the clinic, I made a suggestion about putting an extra sign outside as I and several others were confused where to go in. When I was coming out a few minutes later, someone was already putting up the sign. That’s what I call proactive! The team fixing me the vaccination were so nice and made the experience painless and stress free. Thank you!
Visited May 2023
Bounds Green Group Practice has not yet replied.
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Review titled Covid Vaccination
Rated 5 stars out of 5
by Gwyneth Davies - Posted on 05 May 2023
Thank you so much, this was so well organised and the staff were so very helpful. I have had vaccinations at other sites but this was by far the best
Visited May 2023
Bounds Green Group Practice has not yet replied.
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Review titled No appointments
Rated 1 star out of 5
by Exasperated - Posted on 05 May 2023
You can only get appointments for the day you ring or the next day. Except that you can’t because they’re all gone when you finally get through on the phone after waiting for 30mins. And the receptionist agrees when you say it’s rubbish! I only need an appointment to get a re-referral to a community ENT service. Could all be done on the phone. Except you can’t get a phone appointment either.
Visited May 2023
Review titled Bounds Green Group Practice
Replied on 11 May 2023
Dear Patient We are sorry that you have faced these issues in trying to access appointments. We would really like to help and make this process easier for you. Can you please contact the surgery, ask for the assistant manager and provide us with your details so that we can look into this matter. We look forward to hearing from you. Thank you-BGGP
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Review titled Covid 19 Vaccine Clinic
Rated 5 stars out of 5
by Anonymous - Posted on 06 May 2023
Well organised, efficient, on time, friendly and helpful. The best I have encountered in what is getting to be a routine experience.
Visited May 2023
Bounds Green Group Practice has not yet replied.