Blackthorn Health Centre
Satchell Lane, Hamble, Southampton, Hampshire, SO31 4NQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Severe blistering attended to straight away
Rated 5 stars out of 5
by Anonymous - Posted on 13 October 2022
I had a nasty blister on the back of my leg. It was seen to very quickly. The nurse was extremely competent. Excellent experience.
Visited October 2022
Review titled Blackthorn Health Centre
Replied on 24 October 2022
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 October 2022
I went for a top up B12 injection, undertaken well using correct procedures. In and out really quickly with minimal waiting.
Visited October 2022
Review titled Blackthorn Health Centre
Replied on 05 October 2022
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 October 2022
I had an annual heart disease review with the nurse, a week after having a range of blood tests. I found it extremely helpful. I was not rushed and the nurse was very knowledgeable and friendly
Visited October 2022
Review titled Blackthorn Health Centre
Replied on 24 October 2022
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Brilliant service
Rated 5 stars out of 5
by Carebear - Posted on 22 September 2022
Nice clean practice. Everyone polite. Easy to sign in to your appointment by a computer screen, Got seen at my appointment time.
Visited September 2022
Review titled Blackthorn Health Centre
Replied on 26 September 2022
Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Always helpful and friendly
Rated 5 stars out of 5
by Malcolm Mcewen - Posted on 28 September 2022
I was seen on time and I felt that I could have spent as much time as I needed. I felt cared for and respected and confident my problems will get full attention.
Visited September 2022
Review titled Blackthorn Health Centre
Replied on 29 September 2022
Dear Malcolm, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Very straightforward appointment
Rated 5 stars out of 5
by Nat - Posted on 09 September 2022
Arrived early and almost instantly was able to see my GP. He was very helpful and reassuring in his advice.
Visited September 2022
Review titled Blackthorn Health Centre
Replied on 21 September 2022
Dear Nat, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Friendly staff
Rated 4 stars out of 5
by Anonymous - Posted on 28 September 2022
I came for a blood test but forgot the cards issued by the hospital. The nurse was kind enough to let me nip back home ( 2 mins away) and get them and I still didn’t wait! Very kind friendly and efficient
Visited September 2022
Review titled Blackthorn Health Centre
Replied on 29 September 2022
Dear patient, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Helpful and lovely nurse
Rated 5 stars out of 5
by Anonymous - Posted on 15 September 2022
The receptionist was new but tried and was helpful and kind and the nurse was brilliant. Informative and helpful, listened and was swift and understanding. Thank you.
Visited September 2022
Review titled Blackthorn Health Centre
Replied on 23 September 2022
Dear Anonymous, Thank you for your valued feedback, which is used to help review the services offered to our patients. Kind regards, Blackthorn Health Centre
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Review titled Impossible to see gp
Rated 2 stars out of 5
by Anonymous - Posted on 01 October 2022
I have worked as a GP receptionist so know the difficulties but this place has such an unwelcoming team and make it very difficult to see a gp- and I do know it's sometimes hard to please the public and you're employers but it could be done so much better. After a telephone consultation the gp advised a blood test followed by a telephone consultation with a GP two days later to discuss results, now a simpler way would be for him to arrange this but I had to ring back and not be able to get an appt until a month later and then bot to be able to make a follow uo appt to discuss results as diary didn't go that far ahead And she argued that I didn't need it with a GP!! When I rang again she said ring after you have blood sample-as if I could get a tal appt in two days. Very bad l.
Visited September 2022
Review titled Blackthorn Health Centre
Replied on 03 October 2022
Dear patient, Thank you for your feedback. Unfortunately, we are unable to discuss personal complaints via this platform. However, you are welcome to raise this complaint via the link below and we will investigate this further. https://www.blackthornhealthcentre.co.uk/make-a-complaint Kind regards, Blackthorn Health Centre
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Review titled Not great
Rated 2 stars out of 5
by Anonymous - Posted on 17 September 2022
The visit today was quick, easy and simple. The problem with this surgery is getting hold of your named gp. You use E consult to pass messages on to your go. This used to be no problem. Now you get accused by who ever manning the E consult. Oh you can’t always get the gp you require. Or if you clearly ask for your preferred GP advice on a on going health conditions. You get told it’s not a booking system! Which wastes Even more time. I know my GP Is brilliant. The NHS staff are fantastic too. Shame a couple of docterx are using a bullying Tatics !
Visited September 2022
Review titled Blackthorn Health Centre
Replied on 27 September 2022
Dear patient, Thank you for your feedback. Unfortunately, we are unable to discuss personal complaints via this platform. However, you are welcome to raise this complaint via the link below and we will investigate this further. https://www.blackthornhealthcentre.co.uk/make-a-complaint Kind regards, Blackthorn Health Centre