Birchington Medical Centre
Minnis Road, Birchington, Kent, CT7 9HQContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Birchington Medical Centre.
Reviews
-
Review titled Not for patients
Rated 2 stars out of 5
by Anonymous - Posted on 04 March 2023
At 8am I attended the clinic inperson to book an appt for my husband. The receptionist informed me my husband would receive an early phone call as he was first in the queue. I wrongly assumed this would be confirming an appt time. Instead it turned out to be a telephone consultation which I didn't ask for. or want. I wanted a face to face appt. apparently telephone consultaions are the norm at this practice? The doctor realised the confusion and arranged a face to face appt for midday. This was the only Doctor on that day and a locum at that. The next day my elderly neighbour (over 90 years of age)had rubbed an open wound on the heel of his foot and required a professional dressing. I phoned the practice. No appointments. There was availability the next afternoon for which we were not available but informed We could take him to the Herne Bay walk in Centre...Since this practice was taken over by new management it is nigh impossible to actually obtain an appointment or to see a doctor face to face. It appears to accommodate part time Doctors and part time nurses. Patients are secondary: and unable to register at any other practice.,
Visited March 2023
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 1 star out of 5
by Nicholas - Posted on 03 March 2023
I came to BMC on Monday 27th Feb to have stitches removed following brain surgery at Kings College hospital in London to remove a tumour. The nurse was a bit rough with me and rubbed the wound with tissue and tap water - didn’t seem right. The next morning I had csf fluid running out of my head and had to spend 3 more days back in Kings hospital to monitor this and give me antibiotics and put in another stitch. This was most likely caused by the way the stitches were removed - according to the doctors there. And I am lucky it didn’t result in any brain damage! So I am extremely unhappy with that experience at BMC - which is a shame, because I do think the patient care and processes have improved significantly over recent years otherwise.
Visited March 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2023
Doctor called to feed back some results, she was very caring, listened to me and gave me good advice to move on with to help myself.
Visited March 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled Excellent telephone consultation
Rated 3 stars out of 5
by Jane Binks - Posted on 29 March 2023
my partner has significant chronic health conditions and currently a cluster of symptoms following covid in january, the triage by the pharmacist was excellent, he was will to list of symptoms, all of them significant, and collectively give a clearer for diagnosis, we both feel we are making progress, and do not have to resort to the default of accident & emergency
Visited March 2023
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 01 March 2023
I phoned surgery at 5 o'clock to report blood pressure monitor was registering 200 over 120, could there ba fault with monitor? If not, what should i do ? Receptionist said she would speak to a clinician and phone me back. Hour later no response so I phoned again, told they couldnt speak to clinician and that it might be best to phone 111. Great!!
Visited March 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
by Nigel - Posted on 02 March 2023
Well i adked for aregerral yo Bebenden Health care as my NHS appointment is going to be at least a year? I also asked for a copy of the referral to be sent to me, if the referral was made i have no idea as no copy of that referral has arrived in the post for meas was promised.
Visited March 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 3 stars out of 5
by Tracy - Posted on 06 March 2023
I had a random txt message to say a doctor would contact me re a review on my prescription- I never made an appointment and on the doctor calling me she asked how she could help - but I didn’t need a call and it was a total waste of time!!! The doctor firstly called my mobile then home then mobile again (which I managed to answer but I was at work) she wasn’t happy I hadn’t answered in the first instance and said she was very busy - in fact she was very rude to my husband who answered the home phone. No wonder patients have to wait so long for appointments and calls when they are wasted. Just found the whole thing very strange and a total waste of everyone’s time!
Visited March 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 1 star out of 5
by Judith - Posted on 18 February 2023
Felt like the GP did not show any interest in my problem. I felt dismissed after 3 minutes. Doctor did not want to examine me and just dictated a letter of referral. Had waited for many weeks for a suitable appointment for skin cancer and have now had to go to to a private doctor/consultant yet again. I hope the service will improve as feel very let down
Visited February 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Patricia - Posted on 18 February 2023
Very thorough examination and appointments for chest X-ray and ecg . Was impressed as it was difficult to get an appointment. Thank you
Visited February 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.
-
Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2023
The cleaniness of the surgery,appointment was on time so no long waiting and how nice co-operative the nurse was and was very lovely
Visited February 2023
Provided by Working Feedback
Birchington Medical Centre has not yet replied.