Birchington Medical Centre
Minnis Road, Birchington, Kent, CT7 9HQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled My experience
Rated 5 stars out of 5
by John - Posted on 07 April 2023
The genuine empathy shown by the nurse and her pleasant and caring nature. Everything was explained to me in a clear and precise manner.
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Jane - Posted on 05 April 2023
I work so I find it hard to ring at 8am ,so was advised to do an E-Consult , to be honest I had to my keep amending my answers as it kept coming up that I had to to ring the surgery to see a doctor - catch 22!! In the end I had to give answers that allowed me to then have a date that a doctor would ring me for a telephone consultation!! I feel a little let down by the whole system especially as I cannot remember the last time I had to see a doctor and felt penalised because I work !!
Visited April 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 3 stars out of 5
by Malcolm - Posted on 01 March 2023
The Nursing Assistant I saw was helpful and patient-focused but the notes she was working from left her unclear as to what procedure she was supposed to be carrying out. This confusion was ultimately resolved but would not have happened if practice records were properly maintained.
Visited March 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Emiliya - Posted on 01 March 2023
Whenever I have a problem I always get response .The reception is always very helpful, also the diabetic staff are really helpful .The only thing I don’t like is that you cannot really see the GP it’s always over the phone.
Visited March 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2023
I am very happy with the service ,the staff are very helpful .Any referrals made quickly and treatments given as soon as possible .
Visited March 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Paul - Posted on 01 March 2023
I have had good service but If I need to see a doctor straight away would be hard. Need more staff and bigger building.the staff do best they can.
Visited March 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Caroline - Posted on 01 March 2023
The receptionist listened to my concerns. She gave me an appointment with the doctor and I didn’t have to wait too long before I was seen.
Visited March 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 01 March 2023
Telephone appointment made from surgery at the time booked so I was able to have the consultation at mutually convenient time.
Visited March 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 01 March 2023
I had a phone consultation with a doctor who seemed inconvenienced by having to make the call. He interrupted me twice and generally came across as brusque. Then, 48hrs later, I get sent the same survey I did on the phone and asked to return it to the surgery. Poor!
Visited March 2023
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Birchington Medical Centre has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by Lisa - Posted on 06 March 2023
When i got to Drs for my appt at 8am there was a huge queue out the door which i joined the end of. I then walked out of the queue into the surgery as i didnt want miss my appt but there was no other way to book in. I couldn't find anybody to ask downstairs. From going before , I knew bloods were done upstairs so went up and eventually found someone to help tell my nurse I was here but it was ten past gone by time i found someone. Needs to be a better way, i probably wasnt the only one in same situation but that may gavecstayed in queue.
Visited March 2023
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Birchington Medical Centre has not yet replied.