Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 20 July 2024
Easy log in at the pad, receptionist very friendly on arrival had a little wait bit the pad told me that, the doctor was friendly made me relaxed appointment took less than I thought which was good and the receptionist on the way out was friendly again
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 22 July 2024
Dear Patient, Thank you for your review. We are pleased to hear that you found the log-in process easy, our receptionists friendly and your appointment was efficient and relaxing. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient
Rated 5 stars out of 5
by Dorothy Brown - Posted on 13 July 2024
Friendly welcome from all staff and consultation with GP was thorough and very reassuring. Treatment and follow up left me reassured that I am still important as I become older and medical care is available should I need it.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 15 July 2024
Dear Dorothy, Thank you for your positive review! We are pleased to hear you found our team welcoming and that your consultation with the GP was thorough and reassuring. It is important to us that all our patients feel supported. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Sweet - Posted on 11 July 2024
Fast turnaround for appointments, follow up on blood tests. The staff were really helpful and it’s great having the online system
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 15 July 2024
Dear Sweet, Thank you for your positive review! We are pleased you had a good experience with our appointments and online system. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Doctor
Rated 4 stars out of 5
by Amanda - Posted on 10 July 2024
Having seen the doctor previously he not only remembered why I was there but also previous conversations, I felt relaxed and listened to and it felt refreshing. I was given options and information, if I could have all my appointments with this doctor I would
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 11 July 2024
Dear Amanda, Thank you for your kind words! We are pleased to hear that you felt remembered, relaxed, and listened to during your visit. Providing options and clear information is a priority for us. Your feedback is greatly appreciated! Kind Regards, Julie Taylor - Operations Manager
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 July 2024
A nice bright spacious waiting room. No delay in being seen. Doctor was friendly and personable and very efficient. Lady on reception was friendly too and also very helpful.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 08 July 2024
Dear Patient, Thank you for your kind review! We are pleased to hear you had a positive experience with our staff and facilities. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Caring GP
Rated 5 stars out of 5
by Shawn - Posted on 16 July 2024
The GP I saw and everyone I spoke with was really great. Caring, considerate and patient. Took the time to explain what was happening, give guidance and clarify next steps. I requested the appt on a Sunday evening, had a msg back on the Monday morning and a call from a GP all by 10.30 on a Monday morning. A face to face appt was arranged for the Monday afternoon and I had a prescription and follow up tests booked all on the same day. Perfect booking system, admin and professional care. Well done and thank you. Over the years this GP practice has really made a lot of changes and utilise tech to streamline the patient experience and promote the time with the correct triaged clinician. Thank you.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 19 July 2024
Dear Shawn, Thank you for your detailed and kind review! We are pleased to hear about your positive experience with our team and the efficient care you received. We are committed to continually improving our services and appreciate your recognition of our efforts. Thank you for your support! Kind Regards, Julie Taylor - Operations Manager
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Review titled Very friendly, caring practice
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2024
The staff made me feel at ease the doctor especially. A very welcoming and friendly environment. The practice was clean, tidy and organised.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 08 July 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that you felt at ease and welcomed by our staff. It's great to know you found our practice clean and organised, we really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled On time
Rated 4 stars out of 5
by Sam - Posted on 18 July 2024
Nurse was on time and friendly. Went over everything clearly. Only thing I don't like (a criticism towards the actual practice, not the nurse), is that there's no water fountain. In this heat, they always say drink lots of water....when the doctors are always running late, it'd be nice to actually be able to have a drink
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 19 July 2024
Thank you for your feedback! We are pleased to hear you had a positive experience with our nurse. We appreciate your suggestion about the water fountain and will consider it to improve our practice. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great service
Rated 5 stars out of 5
by mark dunn - Posted on 03 July 2024
Dr was very informative and gave a thorough review of test results and guidance for managing my condition. Very friendly and well coming.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 05 July 2024
Dear Mark, Thank you for sharing your experience! We are pleased to hear that you found our consultation informative and helpful. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 4 stars out of 5
by Jennifer - Posted on 23 July 2024
I was given a link to make an appointment, and within a week I had an appointment, very pleased with the service, I am now waiting for an appointment to see the Orthopaedic interface service.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 30 July 2024
Dear Jennifer, Thank you for your feedback! We are pleased to hear you were pleased with the service and could get an appointment quickly. We hope your appointment with the Orthopaedic Interface Service is scheduled soon. Kind Regards, Julie Taylor - Operations Manager