Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Personal attention
Rated 4 stars out of 5
by Dave Hanlon - Posted on 17 July 2024
I met the Dr and I felt his attention was solely on me. He listened to everything I said and was very good at explaining things in a professional friendly way.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 19 July 2024
Dear Dave, Thank you for your kind review! We are pleased to hear that our doctor provided you with attentive and clear care. Your feedback is much appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Satisfaction
Rated 4 stars out of 5
by Mr Alastair Morgan - Posted on 09 July 2024
I attended an appointment at Beaversbrook surgery suffering from a severe cough. I received a thorough and expert examination from the attending nurse and she arranged the appropriate medication and treatment. I am most grateful as the symptoms are now lessening. Thank you.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 11 July 2024
Dear Alastair, Thank you for your review. We are pleased to hear that you received thorough and expert care from our nurse at Beversbrook Surgery. It is good to know that your symptoms are improving with the prescribed medication and treatment. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Local practice
Rated 4 stars out of 5
by Anonymous - Posted on 09 July 2024
Getting better than in the past. Still do not understand why you have to use the choice of online systems just to get an appointment.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 11 July 2024
Dear Patient, Thank you for your feedback! We are glad to hear that you feel we are improving. We use online systems to streamline the appointment process and ensure efficiency. However, we do understand this might not be convenient for everyone. Kind Regards, Julie Taylor - Operations Manager
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Review titled Lovely caring practice
Rated 5 stars out of 5
by Zoe - Posted on 03 July 2024
The doctor’s and nurses here and at patford house have saved my life! I trust them implicitly! They really do know their stuff. Im forever grateful for their care,and quick replies to any of my queries. Cant thank them enough.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 05 July 2024
Dear Zoe, Thank you so much for your heartfelt review! We are so pleased to hear that our team at both locations has made such a positive impact on your health. Your trust and gratitude mean the world to us, and we are always here to provide the care and support you need. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 09 July 2024
Very helpful meeting with new GP. Good discussion about my medication and the progress made in my conditions.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 11 July 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that your meeting with our new GP was helpful and that you had a good discussion about your medication and progress with your conditions. We really appreciate the feedback. Kind Regards - Julie Taylor - Operations Manager
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Review titled Great care
Rated 5 stars out of 5
by Simon - Posted on 03 July 2024
I had a problem and completed a Patches questionnaire and asked for a telephone response. Within an hour the surgery had called me back to offer me a face to face with a Doctor the same day. I was also due to have a medication review in two days. The very smart lady I was talking to suggested I rolled the two appointments in to one which I agreed. I saw a very nice young Doctor I hadn't met before and he was great. Sorting out my original problem then going through my medication review. In doing so I was able to stop taking some of my meds. All in all a brilliant service from everyone concerned.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 05 July 2024
Dear Simon, Thank you for sharing your positive experience with us! We are pleased to hear that our team was able to provide prompt and comprehensive care. Your feedback is valuable to us, and we are glad we could assist you effectively with your medical needs. Kind Regards - Julie Taylor - Operations Manager
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Review titled Excellent nurse
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2024
Listened to what I had to say and acted on it. An excellent example of what a nurse should be like. Also not afraid to ask for advice from other professionals.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 19 July 2024
Dear Patient, Thank you for your review! We are pleased to hear that you had a positive experience with our nurse. It is good to know that our team's collaborative approach made a difference for you. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Visit
Rated 5 stars out of 5
by Lawrence - Posted on 05 July 2024
I do not visit or contact the doctors very often, iv only been to this practice once for a medical. Self check in very simple, all staff very helpful and friendly. Doctor I saw was very helpful and professional
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 08 July 2024
Dear Lawrence, Thank you for sharing your experience! We are pleased to hear that your visit went smoothly and that you found our staff helpful and friendly. We are glad the doctor was able to assist you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Medication
Rated 4 stars out of 5
by Rosemary - Posted on 04 July 2024
I was not told the medication prescribed would up set my stomach as much as it did .Not sure I can continue taking it although it does seem to help with my headaches
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 05 July 2024
Dear Rosemary, Thank you for sharing your experience with us. We understand the importance of managing medication side effects and want to ensure you receive the support you need. Please do contact us so we can explore alternative options that may better suit you. Kind Regards - Julie Taylor - Operations Manager
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Review titled Understanding doctor
Rated 4 stars out of 5
by Anonymous - Posted on 10 July 2024
I had a positive experience. I felt heard and understood by the doctor. He could sense that I was a bit anxious about the situation and he was empathetic when giving me the reassurance that I needed. He was happy to answer any of my questions and made me feel as though it was no trouble at all to ask for support.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 11 July 2024
Dear Patient, Thank you for sharing your positive experience. We are pleased to hear that you felt heard and understood by the doctor. It is important to us that our patients feel reassured and supported, especially when feeling anxious. Your feedback is very much appreciated! Kind Regards - Julie Taylor - Operations Manager