Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
My doctor was excellent. Had a health concern with hip and pain. Discussed treatment and pain relief plus further treatment 😌
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Getting worse
Rated 1 star out of 5
by Iain Mellis - Posted on 31 May 2024
The current service is extremely frustrating & not patient centred. The self referral form is over long & repetitive. After this you then have to wait 10 working days for a Dr to call you, with no time given when the call will happen. My current experience is I made a referral 6 weeks ago, waited 10 working days for a GP call, for them to send me for blood tests (which l was able to get done the same day, thanks to a walk-in service), then had to do another full referral, wait another 10 working days for a call which at 16.30, I am still waiting for, having wasted a whole day as I know if I miss the call I will be discharged & back at square 1. I would like to know why I could not have been sent for blood tests after 1st referral whilst waiting for GP call as I assume referrals are reviewed to determine I have to wait 10 working days. Also when the GP has I asked me to book a follow-up appoimtmet, I have to go through the whole process again and finally why can't an time appointment time or time window be given when the call will happen? It is possible to do for face to face, why not calls? This would have meant I would know when I could be out of contact, without risking missing my call.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Sometimes good but sometimes bad
Rated 3 stars out of 5
by Penelope Sprague - Posted on 05 June 2024
This time I was given really prompt service and my antibiotics were available quickly and the practice was very helpful also the receptionist was excellent
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Thorough and reassuring.
Rated 5 stars out of 5
by Julie - Posted on 22 May 2024
Doctor had a really pleasant manor, professional and reassuring.. left feeling looked after and concerns allayed. Also full of encouragement in my lifestyle so looking at beyond what I was there for. Just a great service from reception to doctor.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled E consult
Rated 5 stars out of 5
by Julie Hocking - Posted on 22 May 2024
I filled in an e consult on the Monday received a phone call from GP a few days later and collected prescription on the same day at the pharmacy.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Promptly dealt with my request
Rated 4 stars out of 5
by Anonymous - Posted on 22 May 2024
Request a GP to speak to my elderly father. This was arranged on the same day with a follow-up face to face appointment.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Christine - Posted on 22 May 2024
I needed to speak to a doctor about my legs after occupational therapist visit and was concerned, my doctor listened to me changed one of my blood pressure medication and sent me for a blood test.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Beacon Medical
Rated 1 star out of 5
by Anonymous - Posted on 05 June 2024
I asked for a prescription including regular ones and a request for a non regular item, an item I have had many times but not on repeat. Had text saying prescription ready. The extra item was not there and no explanation from practice. This is the tip of the iceberg. When it was glenside it was great. When beacon took over it went down hill rapidly.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Good practice
Rated 4 stars out of 5
by Sharon Towle - Posted on 05 June 2024
My doctor was very good the day I saw her very quick on doing my bloods and sending me for X Ray in my hands as now it's been confirmed I have osteoarthritis . But I do think sometimes it would be good if we could see are doctors a bit more,I no since the COVID it has been difficult but I think sometimes you need to see them face to face as talking over the phone is not the same as seeing them in person.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Lovely doctor
Rated 4 stars out of 5
by Anonymous - Posted on 24 May 2024
Doctor called me well within time frame. I felt listened to and not rushed. Very understanding and reassuring. Thank you.
Visited May 2024
Beacon Medical Group has not yet replied.